Joey The Pied Piper Pest and Termite
About this pro
7 years in business
98 hires on Thumbtack
Joey is one of the nicest guys you could ever hope to meet. I just told someone yesterday that he’d make a great fishing buddy. But, do NOT hire him to be your exterminator! I hired him to solve a bed bug problem. He agreed to do the service and provide a six month warranty after the bugs had been cleared and charged me $649.00. He seemed like a great guy who really knew what he was doing and his price was right. He explained that he needed to come treat the house thoroughly on a weekly or bi-weekly basis until the bugs were no longer present and he did that. His final bed bug treatment happened in March of this year and he declared my home free of bed bugs. I liked Joey so well that, along the way, I hired him to do regular roach and other bug control and he performed those services for me two or three times this spring. Unfortunately, he never could seem to get the roaches under control and I would call and ask him to come back and he generally would but he finally just lost interest I guess while I continued to have bug issues. Then, in July, I was horrified to discover that I still had the bed bugs. Now, Joey will not even return my phone calls and his wife, who is his appointments person, has informed me that they will NOT honor their warranty because they would lose money on the job! She claims that the six month warranty began the day he started rather than the day he declared the house free of the pests. So now, having spent several months and nearly a thousand dollars, I still have bed bugs, roaches, and everything else I had when I started, Joey will not take my calls or return them, and I am having to hire a new exterminator and start over.Jul 20, 2017Verified
I didn't actually meet him; but he called me after he completed the job and explained everything to me. Thank youMay 20, 2017Verified
- What education and/or training do you have that relates to your work?As required by the Texas Department of Agriculture we participate in yearly training called CEUs. Every year Joey goes through a day long course explaining the new rules and regulations in the pest control industry. Not only is this required but it is something we look forward to. This insures we are taking every measure in order to keep up with the best ways to treat and prevent bugs and rodents from invading your home.
- What types of customers have you worked with?In recent years bed bugs have spread in Texas like wildfires. Many people are not aware they have a problem until the bugs are infested in their mattresses and closets. You can be the cleanest person and still it only takes one bed bug to make its way into your home. Soon after they have multiplied into hundred's. As soon as you notice the bugs give Joey a call. He typically performs one bed bug job a week. He is experienced in fully getting rid of these bugs. If you are having a problem don't delay call The Pied Piper today. Joey
- What advice would you give a customer looking to hire a provider in your area of work?Pest control service can be essential for the upkeep on your home. When searching for a good provider I always recommend someone that is willing to establish a good relationship with you. You want a company that treats you above an beyond just a job. This way when you are having problems they get taken care of quick and efficiently at at great cost.