Maid To Clean Services Houston

Maid To Clean Services Houston

Missouri City, TX

11 years in service

15 employees

Gold profile

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“Your Home or Office will Gleam With Clean!”

Bio

Maid To Clean Services was founded by a former Houston ISD school teacher April 31, 2004. We opened our doors servicing the greater Houston Area and Fort Bend County; focusing on value, quality, professionalism, and a keen eye for detail!

About Maid To Clean Services Houston

hired 25 times on Thumbtack

We are the premier residential and commercial housecleaning service in Houston. We provide cleaning services in both Harris and Fort Bend County. We also provide industrial, post-construction, make-ready, apartments, laundry, and window washing services.

All of our services are 100% guaranteed. If there is ever a problem with our service, we will return and re-clean the problem area free of charge. No questions asked.

Our maids are professionally trained, and their backgrounds are checked. We are bonded and insured for customer protection and satisfaction. Maid To Clean Services will furnish all cleaning supplies and equipment for no additional charge.

Your home or property, depending on the square footage, will be thoroughly cleaned by a team of (2-6) ladies. Our rates are extremely competitive.

We provide excellent cleaning services for a very fair rate. All quotes are free. When you choose Maid To Clean, your home and office will Gleam with Clean!

Location

15846 Willbriar, Missouri City, TX, 6a
Missouri City, TX 77489

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Reviews

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  • 4/5 stars April 15, 2015

  • 5/5 stars April 13, 2015

    They did a wonderful job! They were very professional and thorough. Our house has never been so clean before. We highly recommend!

  • 4/5 stars April 8, 2015

    Very satisfied with Maid to Clean Services, would highly recommend to anyone needing a detailed cleaning.

  • 5/5 stars March 31, 2015

    We had a pretty dusty, filthy home that has never been deep cleaned. Two girls came over to our home to clean and they did a splendid job! They were very detailed and made sure everything was done as we requested. They were approachable, professional and well-mannered. My family was so happy to see the work they have done and what a huge difference it was to have our home deep cleaned. The two girls who came over were very hard working! Thank you!

  • 5/5 stars March 24, 2015

    We have 3 dogs and 2 toddlers, so our house was pretty dirty. The maids that came to clean were very thorough and polite. They did a great job and cleaned more than I expected them to. Our house now smells and looks great!

  • 5/5 stars March 13, 2015

    Provided grocery shopping services. Sean did an excellent job of followin my list, and put my groceries away for me. She was timely and charming! Ill us them again on a regular basis.

  • 5/5 stars January 29, 2015

    Very professional and detailed. I would recommend them to anyone who needs a cleaning service.

  • 4/5 stars January 17, 2015

    The first time they came, this is what happened...They were asked to do a one time clean of our new home which was empty of furniture and we wanted the blinds cleaning too.
    Email correspondence initially good. They were due to arrive at 2.30pm but didn't get there until 3.30 which meant were waiting in the car as the house is empty. Eventually they arrived. They said they would be 4 hours. We were phoned after just over 3 hours to say they had finished. We did a walk through of the house and were totally unimpressed. Very shoddy work. Two low ceiling lights were still thick with dust. We were not convinced that the fans had been cleaned. The high fan had been partly wiped as you could see that from the loft but only the edges of the blades. Although the rest of the house was fairly clean, if we hadn't both been seniors, we could have done just as well. To owner was telephoned and was very uncooperative and insisted that we paid the full price which was over $200. She would make no allowance. The company finally got back to me to offer a re-clean of the property free of charge. They subsequently came and did an excellent job. Based on the second visit I would recommend this company.

    Thank you

    Steve

    Pat B. from Maid To Clean Services Houston replied to this review on January 29, 2015:

    We always appreciate the feed-back from our customers. Complete customer satisfaction, quality, and integrity has been the basis of our business for eleven years! That is why when other small businesses have closed their doors in the Houston area, we have remained a solid positive force. When services are initially scheduled, we speak with our customers in depth about their particular needs. They are quoted a price, and given an estimated amount of time the cleaning will take for their home. We also stress that the time given is only an estimate. Depending on the size, requested additional services or the condition of the home; the estimated time frame could be a little more or a little less. The customer's home was just over 2500 sq ft. We encourage our customers to communicate with us in detail prior to the services, as this makes for a better cleaning experience for all parties. A couple of very small areas we missed because our staff followed their work order which is prepared after our detailed conversation with our customers. Upon arrival our staff always conducts a walk-through with the customer prior to beginning their cleaning sessions. Unfortunately, none of the small "missed areas" were mentioned by our customer. Our customers are also encouraged to walk-through the home after the cleaning session has ended, in order to ensure they are completely satisfied with their service. The customer mentioned a couple of small areas: a small cobweb at the top of a light fixture and one ceiling fan which our staff promptly addressed. The fans had been previously cleaned during the cleaning session. A team of (3) staff members were on the property for a little over three hours. However, when we realized that our customer still was not completely happy, we promptly called to reschedule a return visit. We offered to re-clean the home for free. We also cleaned the oven as a courtesy and we offered to take $25.00 off of their next cleaning. Furthermore, we offered to return all of their monies for the initial service (a total of $216.00 which included applicable tax). Our customers and our business integrity is utmost important to Maid To Clean! We will do whatever it takes to offer our customers the most pleasant cleaning experience available. We had to reschedule the return visit once, due to the customers request! Our goal is to return as soon as possible to address any customer concerns. Hence, when we were finally able to return: we re-cleaned the entire home; including a courtesy cleaning of the oven, blinds, ceiling fans, all light fixtures, doors, cabinets, windowsills, baseboards, kitchen, bathrooms, living areas, and all flooring. Our customer was completely happy, and said that we provided "Excellent" service to them! Maid To Clean's goal has always and will always be "Complete Customer Satisfaction"! Again, we are grateful that our customer allowed us to make their cleaning experience a joyful one!

  • 5/5 stars January 7, 2015

    Will use them again....fully satisfied

  • 5/5 stars December 27, 2014

    Pat provided me with two helpers during the holiday weekend to get more of my rooms unpacked and organized. They were both very polite and helpful. I would recommend this service!

  • 4/5 stars December 1, 2014

    My experiences have been very pleasant. They have keep on time with the appointments. They have paid attention to details...ie blinds, baseboard, behind and under things. They come well prepared to handle all details of cleaning in a timely fashion. A trusted service.

  • 5/5 stars November 24, 2014

    Ms. Bell-Babers has been cleaning our homes for nine years. She first started in our older home and currently is cleaning our new home. She provides detailed, thorough, exemplary service. She has identified cleaning problems noticed or areas of concerned in our new home and provides recommendations. Her staff is very professional, trustworthy, and courteous at all times. I have been at home while they were cleaning as well as not home. She monitors the staff performance each visit and always asked if our expectations have been met. She takes extreme pride in her cleaning services and maintains excellent communication. She is honest, reliable, efficient, and always provides high quality professional service. I highly recommend Ms. Bell-Babers, Maid to Clean Service which is extremely service oriented.

  • 5/5 stars November 13, 2014

    Outstanding service provided by Pat, Humberto and their crew! After purchasing a property (which had been abandoned for several years and all but destroyed with the previous homeowner's contents still inside) I needed some serious help - The crew was professional, on time and thorough - I will definitely use them again when it's time for our post construction clean-up and recommend them to everyone I know!!!

Question and answer

Q. What advice do you have for a customer looking to hire a provider like you?

A. Call the company and ask questions. Do your homework. Is the person that you are speaking with knowledgeable about pricing, and the services that are provided? Are they friendly, patient, and helpful? Do they seem concerned about your individual cleaning needs?

Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?

A. Are the employees screened and professionally trained? If, there is a complaint will my concerns be addressed in a timely professional manner?

Q. What questions should a consumer ask to hire the right service professional?

A. Are the company's services 100% guaranteed? Is the company Bonded and Insured? Do they provide free phone and in-home estimates? Are the employees professinally trained, and supervised for atleast a two week period, before entering a customer's residence? Does the company routinely do background checks?

Q. Why does your work stand out from others who do what you do?

A. We are thorough and our staff is professionally trained. We guarantee our services 100 percent. If there is ever a concern with a service that we have provided; we will return and address the problem free of charge!

Q. What do you like most about your job?

A. We are in the business of satisfying customers, and making their lives just a little bit more comfortable and manageable! Satisfying our customer is our main focus and priority!

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