Texas Tile and Stone Care

New Braunfels, TX

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About this pro

How does your service stand out?

We have won Thumbtack's Best of 2015 and Best of 2016 Awards because hard surface cleaning is our passion as well as our profession. From limestone facias to marble showers to Saltillo tiles, our pricing is all inclusive. We do our best to keep the price agreed upon before service begins. That's part of our commitment to great, local customer service.

What do you enjoy about the work you do?

I love restoring floors. Bringing back their former beauty is a wonderful accomplishment that never loses its wow factor.

Location

New Braunfels, TX 78130

Years in business

4

Number of employees

2

Times hired on Thumbtack

15

Reviews

10 Reviews
  • Donald F. Jan 15, 2017
    Hardwood Floor Refinishing
    Verified Review
    Floors
    It was a crazy week but he got it done. The next go around I think I would choose a different finish but what we have it good for now.
  • Richard C. Nov 30, 2016
    Tile and Grout Cleaning
    Verified Review
    Great service
    Excellent
  • Earl G. Dec 24, 2015
    Pressure Washing
    Verified Review
    Mr. Smith was contacted to power wash my front porch, a small stucco wall, and the house walls. Due to heavy stains on the stucco, it became necessary to chemical wash the entire area. He then was contracted to paint the deck red. This was doing the period of heavy rains. He finished the job prior to the coming of the rains, however, it rained heavily ruining the job and it had to be redone. First of all,. Spencer arrived on the set time to start the work. Because of the rain and the hardships of scheduling, he always called, emailed to work with my time as well as his.Never did he not show up on time but was always punctual. His work was not great but outstanding. He produced a beautiful front porch, removed all the horrible stains. It looked so good I had him do the walkway from the street to the porch and the walkway from the porch to the driveway and again, an out standing job. He is certainly on the cutting edge of power washing both water and chemicals. In addition, he knew exactly which chemical to use on what stain, especially on the stucco. Spence was very relational, easy to work with, always kept his word and the price he quoted never changed even with the rain setback. He never charged me for the redo. I would highly recommend him for any power wash or paint job. Any more similar work, I wouldn't even consider any one else. He is the best!!!
  • Nancy S. Jul 3, 2015
    Steam Cleaning
    Verified Review
    We had our vents and tile cleaned. We were very satisfied with the work done. He also cleaned our carpets.He did an excellent job.
  • Michael P. Jul 3, 2015
    Carpet Cleaning
    Verified Review
    Spencer did a great job!!! He was punctual and worked fast. He was very courteous and pleasant to be around. I would definitely recommend him to anyone.
  • Charles S. May 18, 2015
    Spencer has the 3 P's. Punctuality, professionalism, & pizzazz!! Will refer him to other customers in the future.
  • Jimmy C. Dec 20, 2014
    Tile and Grout Cleaning
    Verified Review
    Great job our grout and tile have never looked better!!
  • Harry N. Nov 12, 2014
    I have a large condo complex that needed rock facia cleaned as well as parking areas. Many others had attempted to clean the white rock without success. Spencer did a fantastic job and removed all the stain, mold, etc. along with high pressure cleaning of sidewalks and parking lot. Because of this performance I contracted for him to high pressure clean all the upper and lower decks behind the condos and once again did a great job! It is very difficult to find contractors at Canyon Lake that are professional, show up on time, do quality work....Spencer excelled in all three of these expectations. In dealing with contractors over 30 years at Canyon Lake this is the most courteous, knowledgeable,and results oriented contractor I've ever dealt with!!
  • Tanya C. Nov 12, 2014
    Very professional and good price. Will work with again!
  • Flora E. Jun 2, 2014
    Carpet Cleaning
    Verified Review
    Arrival was prompt. No hard sells with extra services. Very polite and prideful with his work. Spencer was very thorough and my carpets look great for being old carpet. Would recommend his services and will use him in the future for any future needs. Price quoted was price paid. No surprises there. Very satisfied with the services he provided.

Q&A

What is your typical process for working with a new customer?
We are tedious about our cleaning process and our prices. We encourage shopping around to compare quality and prices.
What education and/or training do you have that relates to your work?
Constant classes with IICRC.
Do you have a standard pricing system for your service? If so, please share the details here.
Floors are charged per square foot. The price is the same for everyone. Discounts are also given at 1,000sq' and for military, teachers, and emergency personnel. Showers are charged on small, medium, or large sizes. Exterior surfaces are charged by square footage also.
What types of customers have you worked with?
Residential Commercial Home Builders Home Buyers Hotels Restaurants
What advice would you give a customer looking to hire a provider in your area of work?
Our service is quality and our price matches that quality. Beware of promises of high quality if the cost sounds strangely cheap. On the other side, Some companies use a low price to get in the door then surprise customers with a large bill. Know what you are paying and what you are paying for.