It’s free with no obligation to hire
Hired 55 times
3 years in business
(Central Time Zone)
Mon - Sat
8:00 a.m. to 6:00 p.m.
Cash, Credit card, Paypal
Top Pro status
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Fresh Home Services are excellent. Their quality of work is phenomenal and they are very detailed oriented. We are lucky to have found them. I did a lot of interviews for cleaning services and I knew within the first 5 minutes of the interview that Fresh Home Services was the one for us. I would highly recommend them to anyone.Dec 27, 2017Verified
Wonderfully professional team. Our home was cleaned from top to bottom including windows, carpets, and oven. Best job I've seen done on cleaning! Will definitely be recommending to everyone and using again in the future!Sep 12, 2017Verified
The girls were awesome! I have my house cleaned all the time by them now!Oct 4, 2017Verified
Owner was very responsive and tries to accommodate your schedule. I am not comfortable with strangers being inside my home so I asked them if they could have someone go to the house in the early evening so I can be there too. The owner really tried to accommodate my schedule. I got the deep cleaning service and their cleaner was very thorough. I was so happy with how the house looked and smelled afterwards. I feel that I got what I paid for, and more. Highly recommended!Oct 9, 2017
My house was cleaned from top to bottom! Thank you.Jul 27, 2017Verified
- What should the customer know about your pricing (e.g., discounts, fees)?Of course, the time, expertise, and equipment it takes to clean a home all play a role in determining the value assigned to a service. We input all the physical factors into an estimating calculator using our timed processes to obtain a reasonable estimate that reflects our value to the client. (But like anyone who loves their work, sometimes we do some things for free just because we care about it......)
- What is your typical process for working with a new customer?When a new client contacts me, the typical essential questions are addressed - What size is your home and what is its configuration? What type and frequency of service do you want? Do you have any special requests or time frame? - pretty much the questions asked on Thumbtack. But I always insist on a personal walk-through before working for a client, to ensure they are getting all they really want, that they know what's available for them, and to get a feel for what's truly important to them. Then we can come specifically prepared to deliver excellent service.
- What education and/or training do you have that relates to your work?I am a certified HCT (House Cleaning Technician) through IICRC, a member of ARCSI/ISSA professional organization, and a member of Cleaning for a Reason, providing free house cleaning for female cancer patients undergoing treatment. All of us at Fresh Home go through ongoing company training to maximize the use of time, effort, equipment, and methods for consistent results!