FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is based on customer need. We start a basic 5-page HTML website at $350. This can include a Google map and music on the home page. It also includes up to 5 PayPal buttons and a favicon. WordPress sites start at $1800 (without a store) and $2500 for eCommerce. Hosting with East Texas Programming on WordPress sites includes a maintenance option depending on requirements. These prices are sometimes negotiable based on client needs. Instructional Design development is at the regular hourly rate with a discount for volume depending on volume. This is negotiable.
- What is your typical process for working with a new customer?
We ask lots of questions. We verify every request in detail with an email BEFORE doing any work. All small projects require a 50% down payment (non-refundable) and projects $1k-$3k get 25% down (non-refundable) and billed in quarterly amounts. Everything over $3k is billed weekly until finished. When we give an estimate on large projects, we try very hard to not go over - but the scope of the project cannot change to meet this goal. All changes will incur additional charges.
- What education and/or training do you have that relates to your work?
We are constantly doing research based on the current projects. We grow by leaps and bounds. We take online courses every chance we get.