J&C AC

Pipe Creek, TX

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About this pro

How does your service stand out?

I'm not satisfied until you are satisfied!!

What do you enjoy about the work you do?

I like being of service!! Solving your problem is what I enjoy!

Location

Pipe Creek, TX 78063

Years in business

3

Number of employees

1

Times hired on Thumbtack

132

Reviews

88 Reviews
  • Vikas B. Jun 21, 2017
    Central Air Conditioning Repair
    Verified Review
    I didn't understand the value completely (maybe I am mis-informed) but otherwise service was good.
  • G. K. Jun 6, 2017
    Central Air Conditioning Installation
    Verified Review Updated
    On Memorial Day weekend, the first really hot day of the season,our 23-year old Rheem 12 SEER HVAC finally gave it up, so we thought, and it seemed appropriate to at last replace it with a more efficient system. We had already researched the HVAC brands and systems and narrowed it down to three brands, then we contacted five installers, the first being the company that had installed our current unit and had maintained it from then until last week. We used Angie's List, Home Advisor and Thumbtack for our leads Long story short, Jeff was the last in the lineup and intentionally so. He had glowing reviews on Thumbtack but we were still skeptical about the size of his operation and included him to round out the selection. From our first contact, Jeff was professional, courteous and pleasant. Once we determined our appointment time, he kept us apprised of his location and ETA. Add punctual to his attributes. We went through the same show-and-tell routine with Jeff as we did with those who preceded him, and it was clear he knows his business and soon knew exactly what we needed. We made small talk on the front porch as he determined an estimate to meet our requirements, and we were very pleased to receive a written estimate among the lowest and thousands of dollars below the big guys, not least the company to which we had been loyal for more than two decades. Then before taking his leave, Jeff asked if anyone had actually examined the outside main unit to determine the nature of the problem. No one had. They just accepted my explanation and set about writing their estimates. I agreed to his request to take a look at it at no charge, since he was already here. Upon closer examination of the unit, he remarked it appeared not to have been cleaned in years, as everything was caked with dirt, and he suggested I should take my contracted maintenance team to task for not doing what I had been paying them to do. Then he examined the components and listened as I explained that I had been told the compressor had "locked up" and would be economically unrepairable. He actually scoffed at that, took some electrical readings and within minutes pronounced that whatever other problems there may be, the capacitor was shot. He happened to have one on his truck. Why not replace it and see what happens? We did and of course our dead HVAC sprang back to life. A few more tests, including coolant pressure readings and Jeff then stated he could certainly replace the unit if that's what we want, but why not wait until it actually breaks for good? I paid Jeff a nominal cost for the capacitor, no service charge, and days later it's still going strong. In the meantime, Jeff knows when the time comes, we'll be calling on him to do the real heavy lifting. In the meantime, I cancelled our maintenance contract and explained to our faithless partner exactly how they lost our contract.
  • Verified Review Original
    On Memorial Day weekend, the first really hot day of the season,our 23-year old Rheem 12 SEER HVAC finally gave it up, so we thought, and it seemed appropriate to finally replace it with a more efficient system. We had already researched the HVAC brands and systems and narrowed it down to three brands, then we contacted five installers, the first being the company that had installed our current unit and had maintained it from then until last week. We used Angie's List, Home Advisor and Thumbtack for our leads Long story short, Jeff was the last in the lineup and intentionally so. He had glowing reviews on Thumbtack but we were still skeptical about the size of his operation and included him to round out the selection. From our first contact, Jeff was professional, courteous and pleasant. Once we determined our appointment time, he kept us apprised of his location and ETA. Add punctual to his attributes. We went through the same show-and-tell routine with Jeff as we did with those who preceded him, and it was clear he knows his business and soon knew exactly what we wanted. We made small talk on the front porch as he determined an estimate to meet our requirements, and we were very pleased to receive a written estimate among the lowest and thousands of dollars below the big guys, not least the company to which we had been loyal for more than two decades. Then before taking his leave, Jeff asked if anyone had actually examined the outside main unit to determine the nature of the problem. No one had. They just accepted my explanation and set about writing their estimates. I agreed to his request to take a look at it at no charge, since he was already here. Upon closer examination of the unit, he remarked it appeared not to have cleaned in years, as everything was dirt caked with dirt, and he suggested I should take my contracted maintenance team to task for not doing what I had ben paying them to do. Then he examined the components and listened as I explained that I had been told the compressor had "locked up" and would be economically unrepairable. He actually scoffed at that, took some electrical readings and within minutes pronounced that whatever other problems there may be, the capacitor was shot. He happened to have one on his truck. Why not replace it and see what happens? We did and of course our dead HVAC sprang back to life. A few more tests, including coolant pressure readings and Jeff then stated he could certainly replace the unit if that's what we want, but why not wait until it really breaks? I paid Jeff a nominal cost for the capacitor, no service charge, and days later it's still going strong. In the meantime, Jeff knows when the time comes, we'll be calling on him to do the real heavy lifting.
  • Robert J. May 25, 2017
    Central Air Conditioning Installation
    Verified Review
    Jeff is the consummate professional. Punctual, knowledgeable, courteous and attentive. Jeff listened to what we wanted and took the time to research what we were asking for to ensure the project was successful. Jeff was the only HVAC contractor (I had 6 bids to do the job) to investigate all facets of the project (electrical, duct work, etc...) to make sure current system could handle the upgraded AC unit (we went from a 3 ton to a 4 ton). Throughout the entire process Jeff was helpful and responsive. I would highly recommend Jeff and J&C AC to anyone who is looking to have quality work done.
  • Elaine M. May 23, 2017
    Central Air Conditioning Repair
    Verified Review
    I called Jeff and he came out the same day to inspect my A/C unit. He is very responsive and professional towards my many questions. The price is fair and the whole process was easy and painless! I would highly recommend him!
  • Amanda B. May 20, 2017
    Central Air Conditioning Installation
    Verified Review
    If you go with ANY one else you are mistaken! Jeff is amazing! He is now my go-to for anything HVAC. Very professional and knowledgable. My favorite part is that he is not a salesman. He wants to do what is right and with give you several options to make sure you are happy. Give this guy a chance...you will not regret it! Thanks so much Jeff!
  • Ronald D. May 8, 2017
    Central Air Conditioning Repair
    Verified Review
    Did a great job on replacing my A/C system. affordable price thank you
  • Jorge M. Apr 29, 2017
    Cooling Issues
    Verified Review
    Excellent service!!!
    Reliable, fast, courteous, honest and excellent service. I'm glad I have found him!
  • An C. Apr 26, 2017
    Central Air Conditioning Installation
    Verified Review
    Delivering Quality without Overcharging
    This service was provided to my parents who are senior citizens and I live in another city within TX. The collaboration and responsiveness was awesome and I appreciate the excellent customer service that was provided. You will also not be nickel and dimed - if the team finds something new that is minor - they just role with it/fix it. Also, the work comes with a warranty. This is a company who prides themselves on quality, customer service and integrity. Thank you so much!
    Jeff B. Apr 27, 2017

    Thanks An

  • Elizabeth B. Apr 25, 2017
    Central Air Conditioning Repair
    Verified Review
    Notably experienced.
    Awesome job. Quick and efficient.
  • Charlie G. Apr 22, 2017
    Central Air Conditioning Installation
    Verified Review
    We had several companies come out to give us price estimates. Everyone of them insisted we replace our entire system, except for J&C Air! His honesty, work ethic and knowledge saved us over $5,000! Very trustworthy company and amazingly friendly... highly recommend.
  • Kalyn E. Apr 20, 2017
    Central Air Conditioning Repair
    Verified Review
    Very knowledgable and provided the information needed to make a decision in our home-buying process. Provided estimates for both a repair and complete replacement with honest interpretation of what's truly needed. No attempt to upsell or claim that entire system needed replaced. Will definitely use in the future if needed!
  • Alejandro R. Apr 6, 2017
    Central Air Conditioning Repair
    Verified Review
    Ac replacement
    Replaced both inside and outside ac units. Very professional and very experienced. Great price.
    Jeff B. Apr 10, 2017

    Thanks Alejandro

  • Kathy P. Mar 14, 2017
    Central Air Conditioning Repair
    Verified Review
    Thank You .
    Thank You for fixing my ac unit . I was really worried I was going to have to invest in a new ac unit . U came told me what the problem was , ordered parts came and fixed yesterday and now it's running like new . Thank You . I will definitely refer you to others .
  • Art M. Mar 7, 2017
    Cooling Issues
    Verified Review
    Exceptional Service
    Jeff is a awsome straight up kinda guy. Just tell him what you want done and it will happen!! No hidden fees or crazy upsells with this guy just pure honesty on what work needs to get done. I will hire Jeff again in a heartbeat for any of my heating and cooling issues in the future.
  • Adriaan B. Feb 19, 2017
    Central Air Conditioning Installation
    Verified Review
    Honorable man and excellent service
    Honorable man with the best service I have known. I am going to be building a house in Boerne shortly, and will definitely use Jeff again. Highly recommended!
  • Jennifer G. Feb 18, 2017
    Central Air Conditioning Repair
    Verified Review
    Great Service!
    Came out quickly and was able to diagnose the problem. Had the replacement part with him and got us up and running within an hour. Great Service!
  • Ralph M. Feb 17, 2017
    Central Air Conditioning Installation
    Verified Review
    A+
    I recently had my inside air handler replaced. Jeff was very helpful and gave me multiple options to fix the problem. Ultimately he said it was up to me, and I decided to replace air handler system versus repairing. He replaced the unit in a timely manner and did a clean job of it. Would hire again.
  • Marcus L. Jan 17, 2017
    Central Air Conditioning Installation
    Verified Review
    Honest and Fair pricing.
    Jeff is hardworking and honest. I can't say how many A/C companies I dealt with before finding J&C. If you need A/C service and want a fair price for it then you can't go wrong.
  • Amanda T. Dec 19, 2016
    Furnace and Heating System Repair or Maintenance
    Verified Review
    Quick response, excellent service & detailed.
  • Heeyoung M. Dec 14, 2016
    Duct and Vent Issues
    Verified Review
    Honest!
    He and his crew were very honest and hard working. Thanks for a good job replacing my air ducts.
  • Kyle W. Dec 10, 2016
    Central Air Conditioning Maintenance
    Verified Review
    Professional, Quick, and Thorough
    Did a great professional job much quicker than I expected for a fair price. What more do you need?
  • Michael G. Nov 29, 2016
    Furnace and Heating System Repair or Maintenance
    Verified Review
    Friendly and excellent work
    Jeff is a great professional, and I intend on calling him in the future for any AC repairs and replacements. He prices his services very competitively, and I recommend Jeff for other customers.
  • Joel C. Nov 6, 2016
    Central Air Conditioning Repair
    Verified Review
    Good work.
    They did a good professional job. The condenser unit had a leak and it was fixed, they also filled it with freon. So far it's working great. The only thing that could've gone better was that if had consulted with us before ordering the part.
  • Dina H. Nov 3, 2016
    Central Air Conditioning Installation
    Verified Review
    Great Service
    We had a whole new heat and A/C system installed. Jeff did an great job and is very dependable. He always showed up on time and had the entire job done in less than a day. His prices are very reasonable and he never put pressure on us to make a decision. If you want honesty, quality and good work ethics, he's your guy.
  • Marcus B. Aug 29, 2016
    Central Air Conditioning Installation
    Verified Review
    J & C Did a magnificent job. He came by on a Friday, gave me 3 quotes on different brands of units he could install for me. We agreed that I would move forward and by Monday he had the unit installed and the AC in my home working perfectly. I told him I would recommend him to anyone looking to replace a AC unit. Great job!
  • Brandi C. Aug 26, 2016
    Central Air Conditioning Repair
    Verified Review
  • Josh M. Aug 16, 2016
    Central Air Conditioning Installation
    Verified Review
    I cannot say enough about Jeff. He has been a blessing for us here at SA Youth. He not only came in well below the other quotes for our new home construction but did a stand up job. And since then we have used him on many other jobs. We wont use anyone else now. He is on time, communicates regularly with you and is always honest in his feedback as to what the problem is and what the solutions are. I cannot tell you how much we appreciate him. If you need a knowledgeable HVAC Contractor that gets the job done right and for much less than the competition. Hire J&C AC, Jeff will do you right.
  • George M. Aug 15, 2016
    Central Air Conditioning Installation
    Verified Review
    Did a great job, fixed other stuff that wasn't planned on..
  • Stephanie M. Jul 29, 2016
    Central Air Conditioning Installation
    Verified Review
    This man came to my rescue and did a magnificent job. I now have an AC man for life!!!
    Jeff B. Jul 29, 2016

    Thanks Stephanie you Rock!!!Type your response to this review.

  • Jose Q. Jul 29, 2016
    Duct and Vent Installation or Removal
    Verified Review
    They showed up when they said they would, the young man who did the work worked nonstop until he was done and did so with smile. I would use them again
    Jeff B. Jul 29, 2016

    Thank you sirType your response to this review.

  • Hector H. Jul 15, 2016
    Central Air Conditioning Installation
    Verified Review
  • Elaine W. Jul 13, 2016
    Central Air Conditioning Maintenance
    Verified Review
    Got air conditioner working and pointed out some things in the attic with the ducts that no one had ever told me about in the last 24 years in this house. Will be hiring him to fix what's wrong in further. Very helpful.
  • Jack G. Jul 11, 2016
    Central Air Conditioning Installation
    Verified Review
    Mr. Beatty repaired my Central A/C system after I had the so called "experts" come by and diagnose the system as 'un-repairable.' His knowledge and expertise on these systems is second to none. He diagnosed the system and made the repairs on my schedule and very efficiently, at a very fair price. I feel blessed to have met such a fine and honest man and his attention to details was amazing. Rest assured, this gentleman is the only call you will ever need to make for A/C repair. He has my business for life. Thank you Mr. Beatty.
  • Terry T. Jul 1, 2016
    Central Air Conditioning Installation
    Verified Review
    Jeff replaced 5 a/c units at our large rec-hall. Great work and very reasonable. We will continue to use his services. Terry Tuytens - owner Stone Creek RV Park
  • Peter Q. Jun 19, 2016
    Central Air Conditioning Repair
    Verified Review
  • John P. Jun 18, 2016
    Central Air Conditioning Maintenance
    Verified Review
    Informative and pleasant definetly recommend
  • John P. Jun 2, 2016
    Central Air Conditioning Repair
    Verified Review
    Jeff came right over as soon as I called when my AC went out. Not only was he super friendly, but he worked really fast and beat out every price quote I received. I would definitely recommend him to anyone in the future and will continue to use his services.
  • Joseph D. May 22, 2016
    Central Air Conditioning Repair
    Verified Review
    Jeff was awesome all around. He was able to stop by on the weekend within an hour or two of posting my job, and had great communication all throughout . He came out and got my AC back up and running quickly and for an extremely fair price. I will be calling him first for future AC needs. Highly recommend!
  • Tony C. May 14, 2016
    Appliance Repair or Maintenance
    Verified Review
    Great work by Jeff in fixing our dryer. He'said knowledgeable and explains what needs to be done.
  • Oscar T. May 4, 2016
    Central Air Conditioning Installation
    Verified Review
    Jeff was prompt to respond to all my questions and was extremely honest every step of the way. He was willing to answer questions and very respectful and courteous. We will definitely recommend J&C for all our A/C issues in tje future. Thanks Jeff.
  • Victor M. May 4, 2016
    Central Air Conditioning Repair
    Verified Review
    Fast and knowledgable!
  • Edward Z. Apr 29, 2016
    Oven and Stove Repair or Maintenance
    Verified Review
    Jeff was prompt in response and had the right part for the job. He did not leave until he was fully satisfied that the oven was working as it should.
  • Janine D. Apr 23, 2016
    Appliance Repair or Maintenance
    Verified Review
    Jeff is super knowledgeable, really knows his stuff. You are in good with J&C !!
  • Sylvia E. Apr 1, 2016
    Central Air Conditioning Installation
    Verified Review
    Great job and very professional. I would refer him to everyone!
  • Jamie M. Mar 26, 2016
    Central Air Conditioning Installation
    Verified Review
    Jeff was honest I just needed a switch instead of a whole new system
  • Karla A. Mar 24, 2016
    Window AC Maintenance
    Verified Review
    We are extremely pleased with the job performed by Jeff. Our attic AC unit was leaking due to a poor installation and he came to inspect it and proposed feasible solutions and a free quote. He is honest, trustworthy, very knowledgeable and professional. We would hire him again. Highly recommend him.
  • Benito C. Mar 20, 2016
    Central Air Conditioning Repair
    Verified Review
  • Robert N. Mar 11, 2016
    Central Air Conditioning Repair
    Verified Review
    Excellent workmanship, no problem too small, friendly and professional service! Five star plus rating, saved sixty percent compared to other providers!
  • Daniel M. Mar 1, 2016
    Central Air Conditioning Repair
    Verified Review
    Great job!
  • Rick P. Feb 28, 2016
    Central Air Conditioning Installation
    Verified Review
    Very professional worked with my tenants
  • David P. Feb 23, 2016
    Oven and Stove Repair or Maintenance
    Verified Review
  • Jennifer G. Jan 30, 2016
    Furnace and Heating System Repair or Maintenance
    Verified Review
    Jeff contacted me promptly and diagnosed my furnace issue, ordered the necessary part and scheduled installation for the following morning. He arrived promptly, worked efficiently and had my furnace back to full functionality very quickly. I highly recommend this company!
  • Emre B. Jan 25, 2016
    Central Air Conditioning Repair
    Verified Review
    Jeff was very helpful, kind and knowledgable about his work ..He fixed the leak, added freon and he tested the system. I got several quotes from different companies and Jeff gave me fair price to complete the job..I am not saying he was the cheapest one but his work shows fair price for his expertise..He is on my contact list for AC problems from now on .. Thanks Jeff !!
  • Ruth M. Jan 20, 2016
    Appliance Installation
    Verified Review
    JEFF WAS PUNCTUAL, FRIENDLY AND VERY KNOWLEDGEABLE. HE DID A VERY GOOD JOB REPLACING A VENTILATOR MOTOR ON MY OLDER MODEL JENN-AIR COOKTOP. HIS PRICES ARE REASONABLE.
  • Nicole M. Jan 3, 2016
    Appliance Repair or Maintenance
    Verified Review
  • Jessica A. Dec 19, 2015
    Window AC Maintenance
    Verified Review
    Very professional. Got the job done quickly. Explained every step and what he was doing. Great experience.
  • Rudy H. Dec 10, 2015
    Appliance Repair or Maintenance
    Verified Review
  • Nathan R. Nov 26, 2015
    Furnace and Heating System Repair or Maintenance
    Verified Review
    Jeff is a terrific, no non-sense guy! He understood the issue quickly & resolved it promptly. He is an asset to "thumbtack community".
  • Lee M. Nov 23, 2015
    New Heat Pump installation
  • Tiffany C. Nov 17, 2015
    Central Air Conditioning Repair
    Verified Review
    Got my AC working again. Absolutely satisfied.
  • Christina R. Nov 1, 2015
    Central Air Conditioning Repair
    Verified Review
    Honest, resonable, and gives customer options.
  • Kieu H. Oct 29, 2015
    Appliance Repair or Maintenance
    Verified Review
    Very good.
  • Rodney B. Sep 26, 2015
    Central Air Conditioning Installation
    Verified Review
    Jeff, gave me a fantastic price on an entire new Trane system. I absolutely love it and my home is very comfortable now. I really appreciate the quality work and straight forward talk. I definitely recommend him.
  • Mike L. Sep 11, 2015
    Central Air Conditioning Repair
    Verified Review
    Honest and got the job done quick.
  • Christopher C. Sep 2, 2015
    Central Air Conditioning Repair
    Verified Review
    Jeff did a great job, very knowledgeable better than John wayne
  • Noe B. Aug 20, 2015
    Central Air Conditioning Installation
    Verified Review
    Great work at a great price. They were prompt and did everything by the book. These guys are my go to AC repairman from now on.
  • Kathy D. Aug 14, 2015
    Central Air Conditioning Installation
    Verified Review
    Very prompt, reliable and honest
  • Elsa S. Aug 13, 2015
    Central Air Conditioning Installation
    Verified Review
    Very professional, gave us a fast service and good price.
  • Mark L. Aug 5, 2015
    Appliance Repair or Maintenance
    Verified Review
    He diagnosed the possible trouble with my refrigerator right away and confirmed it on his 1st visit. Had the new part installed a day later. His pricing is very fair!
  • Kimberly D. Aug 2, 2015
    Central Air Conditioning Repair
    Verified Review
    On time and great pricing ! Honest man.
  • Deb S. Jul 29, 2015
    Central Air Conditioning Repair
    Verified Review
    Outstanding Very professional and gets the job done in a timely manner Highly recommend
  • Hector G. Jul 26, 2015
    Central Air Conditioning Repair
    Verified Review
    Jeff was amazing. He showed up first thing in the morning checked out the A/C system and told us what we needed to do. I would highly recommend him.
  • Sunny P. Jul 23, 2015
    Central Air Conditioning Installation
    Verified Review
    Jeff came in and fixed the other 2 hvac specialists mess and got everything working for me. Got everything going and told me exactly everything he did and the parts were reasonable as well as i called around for them myself.
  • Peter H. Jul 22, 2015
    Oven and Stove Repair or Maintenance
    Verified Review
    honest, smart, fair, timely....will use again!
  • Isaac R. Jul 3, 2015
    Central Air Conditioning Repair
    Verified Review
  • Rosemarie V. Jun 28, 2015
    Central Air Conditioning Repair
    Verified Review
    outstanding job. the price was great. very happy with service. very professional.
  • Jason L. Jun 24, 2015
    Central Air Conditioning Repair
    Verified Review
    Outstanding service. Fast, professional and trustworthy.
  • Tanja M. May 29, 2015
    Central Air Conditioning Repair
    Verified Review
  • Barbara P. May 25, 2015
    Appliance Repair or Maintenance
    Verified Review
    outstanding. The issue was resolved in 15 minutes and very reasonable and wonderful to do business with. I would highly recommend you contact Jeff for any washer needs
  • Art A. May 15, 2015
    Appliance Repair or Maintenance
    Verified Review
    we didnt feel like he was trying to take advantage of us...very punctual. will definitely recommend to friends and co-workers
  • Joseph G. Apr 21, 2015
    Central Air Conditioning Repair
    Verified Review
    Jeff was excellent to work with on getting our AC fixed quick and the right way. We had other large companies come out, but the quotes were outrageous and some blatantly lied about what we had as a system. Jeff bid the job based on those quoted repairs a complete coil replacement. He came out reviewed our situation to make sure the coil indeed needed replacing and clearly explained everything that was going wrong. There was no rush or push to do anything unnecessary as it seemed with the big companies. He came back a few days later replaced the coil and got our system working better than it probably was installed by the home builder. He even did a courtesy call the night of his service to check everything was running right. Overall, excellent experience and I would definitely recommend him on any AC work.
  • Jerilyn B. Apr 8, 2015
    Plumbing Drain Repair
    Verified Review
  • Linda H. Apr 6, 2015
    Central Air Conditioning Repair
    Verified Review
    Mr. Beatty arrived promptly to look at my AC unit. It just needed a few screws tighten which took him a few minutes. Didn't charge me at all. I will definately hire him again.
  • Bruno L. Mar 21, 2015
    Appliance Repair or Maintenance
    Verified Review
    Jeff was very helpful and efficient. He was willing to do whatever it took to get the job done and did. I needed to have a restaurant stove modified slightly to meet my needs. Jeff was able to present several safe solutions to my problem so I could decide which was best for me with a very reasonable price. I will definitely call Jeff in the future if any more gas, or HVAC needs arise
  • Israel V. Mar 1, 2015
    Appliance Repair or Maintenance
    Verified Review
    Jeff was on time, professional and took his time making sure he explored everything. He did a fantastic job and didn't gouge me on the price and took his time doing a great job!
  • Ron B. Feb 20, 2015
    Plumbing Drain Repair
    Verified Review
    Jeff was great! Arrived on time and installed two toilets with ease. He's very knowledgeable and efficient. I would recommend Jeff for any project in your house.
  • Jason F. Feb 14, 2015
    Central Air Conditioning Repair
    Verified Review
    Quick and timely service. Very professional & knowledgeable. Would definitely recommend to anyone that is needing hvac services.
  • Ted A. Feb 14, 2015
    Appliance Repair or Maintenance
    Verified Review
    Jeff was professional and excellent. I will highly recommend! he is on my go to list! Ted.

Q&A

What education and/or training do you have that relates to your work?
All the time!! Information is gold!
How did you get started doing this type of work?
Repairing what's broken brings me satisfaction!!
What types of customers have you worked with?
Repairs on heating and cooling systems and appliances! Repair electric circuits! Replaced vanity and sink! Install new AC systems. Repair of all appliances and install the same Along with installation of plumbing fixtures, sinks,faucets and toilets!
Describe a recent project you are fond of. How long did it take?
A customer had been told that his system could not be repaired by three other companies and I was able to repair and also get it running much more efficiently!!
What advice would you give a customer looking to hire a provider in your area of work?
Make sure you are comfortable with explanation of service provided!