24 Hour Data
24 Hour Data

24 Hour Data

Offers remote services
Offers remote services
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Responds within a day

Introduction: Two things: Speed, and recovery success rate. We're without question the fastest data recovery company out there. Our standard service recovery jobs typically turn around in 24-48 hours. That's what most folks call "expedited" and charge accordingly for. Second, our recovery success rate is the highest in the business. We regularly recover data from drives deemed "unrecoverable" by others. Also, we don't charge you a cent unless we successfully recover your data. I've got to admit, it's pretty cool to be thought of as a miracle worker. And we get a lot of that when we save what folks thought was gone forever!
Overview

Hired 8 times

Serves Plano, TX

10 employees

16 years in business

Featured Projects

2 photos

Reviews
4.7

3 reviews

5
67%
4
33%
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pro avatar
Todd D.
Mar 5, 2015
·

Hired on Thumbtack

Hired on Thumbtack

THEY DID A ASWOME JOB!!!! I WILL RECCOMMEND THEM TO ANYONE THAT HAS LOST A HARD DRIVE AND NEED A MIRICL TO GET THERE DATA BACK!!!! PRICE WAS EXPENSIVE BUT VERY FAIR!!!! THANK YOU THANK YOU THANK YOU!!! TODD
Data Recovery Service
pro avatar
Mark F.
Aug 2, 2015
·

Hired on Thumbtack

Hired on Thumbtack

AS GOOD AS IT GETS - I interviewed 6 different services to recover my data. All the others told me it would be 1 to 3 days before they could get me an appraisal but only 24 HOUR DATA said they would get back to me within 4 hours... they called me with an estimate in less than 2 hours. They told me my recovered data would be delivered in 2 days but it was ready after just 1 day. The data was 100% recovered and every deadline was reached early. Since no one was going to do this for me for free, I can't imagine it could get any better. I highly recommend 24 HOUR DATA.
Data Recovery Service
pro avatar
Trent A.
Sep 14, 2015
·

Hired on Thumbtack

Hired on Thumbtack

Great customer service, high degree of professionalism. Only negative is that they are a little pricey, but they were willing to work with me on that.
Data Recovery Service

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Every recovery is different. Some are relatively a walk in the park, some are more of a Bear Grylls adventure. At 24 Hour Data we have three levels of service, priced according to job priority. "Economy" service provides for a 7-10 day recovery turnaround, and is our most cost effective means of recovering data. "Standard" service provides a 1-5 day turnaround, in most cases. "Expedited" service provides 24/7 around-the-clock service until done--typically same day or next day. Standard and Expedited service levels are priced higher than our economy rate. It's important to note that the quality of service and our recovery success rate is the same regardless of the service level selected. It's only the job priority that differs. Also, Data Recovery projects are priced according to complexity within these three service levels.

  • What advice would you give a customer looking to hire a provider in your area of work?

    1. Never pay a diagnostic fee, It's a ripoff. 2. Never contract with anyone who says you have to pay them if they don't successfully retrieve your data. 3. Always get a flat-rate quote, never an hourly rate. You don't want to be on the hook for a ton of cash if your recovery goes slower than expected 4. Make sure your data recovery provider operates in a certified clean-room environment. Invasive data recovery (going inside the hard drive) is delicate work that must be performed in a 100% dust-free environment. 5. Make sure that the clean room is on site, you don't want to have to pack and ship your already damaged drive more than absolutely necessary! 6. Beware of surprise charges that you could be subject to. Diagnostic fees, extra charges for parts, etc. Make sure you know ALL costs up-front!

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