Texas Best Stain

Plano, TX

About this pro

How does your business stand out?

We are a highly reputable family owned fence company specializing in new fences, decks, arbors, patio covers, automatic gates, staining, fence repair, concrete, and stonework. We service Plano, Allen, Frisco, McKinney and surrounding Dallas and Fort Worth areas. Our mission is to provide professional service and quality workmanship to each customer while keeping projects on time and under budget.

What do you enjoy about the work you do?

We take pride in the quality of our work and create value through our competitive pricing and unbeatable warranties. Texas Best Stain looks forward to helping you with your next outdoor project!

Location

Plano, TX 75074

Years in business

8

Number of employees

20

Times hired on Thumbtack

29

Reviews

12 Reviews
  • Blake C. Mar 2, 2016
    I cannot say enough about the work performed by Texas Best Stain. They replaced about 100' of board-on-board 6' cedar, installed 10' of wrought iron (including two gates), put in a new front gate, and stained all the wood a beautiful padre brown color. The crew was extremely courteous, professional, punctual, and skilled. It is tough, in my experience, to find contractors that do this type of work that will take the time to make things exactly the way I want it. Texas Best Stain exceeded my expectations and was able to complete our backyard remodel with just the right touch. I HIGHLY recommend them for any fence, patio, decking, or outdoor needs.
    Rocky C. Mar 7, 2016

    Thank you for your feedback!

  • Jim L. Feb 23, 2016
    Fence and Gate Repairs
    Verified Review
    Very prompt, competitive pricing and outstanding work.
    Rocky C. Mar 7, 2016

    We appreciate your business and feedback!

  • William M. Nov 23, 2015
    Fence and Gate Repairs
    Verified Review
    Very happy with the work. 2 man crew did a good job. Protected areas against staining and cleaned up. Two guys were very polite and made I walked around checking the fence inside and out. Good job.
    Rocky C. Dec 2, 2015

    Thanks for business sir!

  • Steve S. Jun 23, 2015
    Fence and Gate Installation
    Verified Review
    The. new fence looks great! TBS has a very professional operation.
    Rocky C. Oct 6, 2015

    Thanks for your feedback and business!

  • Tim M. Feb 13, 2015
    They did my fence in the rain and in the dark. The color was way off base, like they painted the fence dirty dark brown. They left stain everywhere, all over the alley, all over the fence poles, the grass was ruined, and they even painted over their own signs. I wanted a strong base board like my neighbor on the outside of the fence like my neighbors. The salesman Jay said the color of my fence and the board on the outside would look the exact same as my neighbors. It did not at all. Then the owner Rocky tells me he cares less what my neighbors fence looks like, and he knows what he is doing. It looked like they put cheap cardboard around the outside of the fence. I just paid them so I can move on and get the fence done right by Superior or Premier wood stain. I can not waste my time with this company.
    Rocky C. Mar 3, 2015

    Tim, I apologize for the issues with your project. My guys were trying to finish as it was getting dark and they should not have done that. Overall, the fence stain looks good. Sounds like there was a mix up with what you wanted at the bottom of the fence. I know what your neighbor had on their fence and was trying to explain that mix up to you. I didn't need to look at the neighbor's fence because I do this for a living and I know what you wanted after you clarified. I called you and emailed you to explain what happened and offered to come change it for you. This was a simple fix and I feel this got blown way out of proportion. I tried to make it right with you but you did not want us to.

  • Jay G. Dec 5, 2014
    Fence and Gate Repairs
    Verified Review
    Very Good job! Professionally done.
    Rocky C. Mar 3, 2015

    Thank you for your business and feedback!

  • Paul D. Nov 27, 2014
    Fence and Gate Repairs
    Verified Review
    Great communication and excellent work. Rocky and team did a great job. I would definitely recommend.
    Rocky C. Dec 3, 2014

    Paul, Thanks for the feedback sir. Rocky

  • Larry V. Jul 7, 2014
    Do not use texas best stain to stain your fence. I went around with them for over a month with my fence. it looks worse now then it did when they started. I have a detailed timeline of the issues I have had with them. They do not stand behind their work. if they do ask Rocky why he did not put one of his company signs on my fence. There is a review with the BBB and my dealing with Texas Best Stain is pretty much the same as the review written and filed with the BBB.
    Rocky C. Jul 7, 2014

    Larry, We do apologize for the delay with your project and for the initial quality issues. I explained to you that I hired a new crew that on paper and in the interview sold me on the fact that they were experienced and great at fence restoration. This was not the case, and I immediately came out to meet you in order to make it right once I realized they had done bad work on your fence. I then sent out a crew to make it right. Your HOA approved the work and you paid in full so I'm not sure how that means we didn't stand by our work and make it right for you. Again, I do apologize for your frustrations but am glad we could make it right the best we could. Yes, we do have one negative review on the BBB in 3 years of business, which we did resolve, and personally feel that customer was not pleas-able. We do over 500 fences a year so one out of 1500+ means we absolutely take pride in our work and are doing something right. Regards, Rocky

  • Michael R. Jun 23, 2014
    Fence and Gate Installation
    Verified Review
    We wanted to upgrade our existing fence and received quotes from several well-reviewed contractors in N. Texas, including Texas Best Stain. Rocky provided a prompt, competitive quote, and ultimately came out with the best price. Work was on time and great quality. Final product looks nice and meets our expectations. Definitely recommend Texas Best Stain.
    Rocky C. Jul 7, 2014

    Michael, We appreciate your business and your positive feedback. Rocky

  • David M. Jun 4, 2014
    Fence and Gate Installation
    Verified Review
    Rocky and his team did an outstanding job on a new cedar board-on-board fence at my house in Castle Hills. The work took about 5 days. The quality of the finished product was amazing, and his price was the best of all offers. I also appreciate the fact that his workers spoke English, even though I know enough Spanish to communicate. Rocky was on site on more than one occasion to make sure the work was going as it should be. I highly recommend Rocky Cloninger and Texas Best Stain for quality fence construction!
    Rocky C. Jul 7, 2014

    David, It was a pleasure working with you and we look forward to working with you again! Thanks, Rocky

  • Amanda L. Apr 26, 2014
    Fence and Gate Installation
    Verified Review
    Overall, we had a good experience with this company. We had a few issues with scheduling due to weather, but the work was completed quickly once the crew got started. Rocky also took the time to help educate us on different options available and negotiated on price based on other quotes we received. In the end, we have a beautiful new fence that we truly love.
    Rocky C. Jul 7, 2014

    Amanda, We appreciate the feedback. Rocky

  • Nathan I. Feb 28, 2014
    Fence and Gate Repairs
    Verified Review
    Rocky came out to the house and provided options and suggestions for dealing with some rotten areas of my fence. I reviewed all the bids and felt like his was the most comprehensive. His crew did a great job at our house and the work was done quickly. They took the time to repair a large gate and even added some extra hinges that were not even there before to make it more stable. Posts are all straight and have not shifted a week later. Will definitely use for any future work.
    Rocky C. Jul 7, 2014

    Nathan, Thank you for your business sir. Let us know when you need a new fence and we will take good care of you. Rocky