Hired 387 times
15 years in business
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jul - Dec
Carpet whole house
Photos and Videos
Very pleased with everything! Great carpet install, great vinyl flooring install. Mo went above and beyond to get us baseboards and crown molding for our remodel. Also a great resource for information and general questions. I’d give 6 stars if I could.May 21, 2020VerifiedCarpet & flooring liquidators's reply
It was a pleasure Eric!
I can not express how happy we are with our new floors. Our salesperson Vanessa was always available and gave us plenty of options to choose from. We originally picked out carpet from Home Depot and she went out of her way to get us what we wanted. The carpet was about $2K cheaper than any other quote we got. As for the vinyl flooring, once again we couldn’t be any happier with the installation, professionalism, and the final turn out. I have another property to replace flooring on next year and this will be the company I will use. Would recommend to anyone.Jan 25, 2020VerifiedCarpet & flooring liquidators's reply
We appreciate you Tyler!
Called on a Friday afternoon. Floors were installed Saturday by 11am For a lot less than every other quote I received. Usually don’t write reviews but they went above and beyond on this one. Replaced a pee stained carpet just 2 days before all the furniture was to be moved in. Thank you thank you thank you.Sep 18, 2019VerifiedCarpet & flooring liquidators's reply
We appreciate you Michael
First let me say, If I was giving a review on the work that was completed, these guys would have 5 stars. However, 2 closets short of completion the installers rolled up the remaining carpet and told me it wasnt enough to complete the 2 master bedroom closets. I went ahead paid the guys. That's where I went wrong. After talking to their boss, He offered to send them back out to complete the job for an additional $400 labor fee for a 6×12 and 8×12 closet that would have taken those guys 20 minutes to do. Moral to the story, don't pay if the job isn't complete. 5 stars for the work done. 1 star for not coming back and completing. #poor customer serviceJan 3, 2019VerifiedCarpet & flooring liquidators's reply
We appreciate you and would like to work things out for you, I do apologize but wasn’t aware of any issues, my direct contact is (469)996-4300, I will always go above and beyond for my customers
The staff was extremely friendly and the price was better than the competition. I had my carpet installed the same day that I inquired about it. The carpet and padding is of GREAT quality. The technicians even removed and took away my old carpet. Professional work for a great price. I would use them again in the future.Nov 27, 2018VerifiedCarpet & flooring liquidators's reply
Thanks warren we appreciate you
- What should the customer know about your pricing (e.g., discounts, fees)?Everything sold by the square foot (materials only or installed)
- What is your typical process for working with a new customer?We either visit with samples or customer visits us to make selections and get some samples, our estimates are free and we don't apply any pressure, then when order is given we schedule a time for the work to be performed and only expect payment upon satisfactory completion, nothing upfront!
- What education and/or training do you have that relates to your work?I've been doing this 25 years so whatever can be done in this business I've done from sales, installation, warehousing and dispatching, claims so I really have done it all