Picasso Painting & Remodeling Co.

Plano, TX

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About this pro

How does your service stand out?

Excellent quality service, honest and very affordable pricing.

What do you enjoy about the work you do?

I enjoy having all my customers 100% satisfied. That's where I realize how important is this business for me as an owner.

Location

Plano, TX 75024

Background check

Complete

Years in business

25

Number of employees

7

Times hired on Thumbtack

24

Reviews

8 Reviews
  • Matt C. Dec 3, 2016
    Interior Painting
    Verified Review
    Quick and Professional
    The team did a great job and worked with our budget and timeline, along with paint change request. Highly recommend.
  • David V. Oct 27, 2016
    Drywall Repair and Texturing
    Verified Review
    Great job
    Great job on the repair.
  • Gwen B. Jul 22, 2016
    Interior Painting
    Verified Review
    Very good job. Paint was beautiful.
  • Scott P. Feb 28, 2016
    Painting
    Verified Review
  • Cindy R. Nov 27, 2015
    Exterior Painting
    Verified Review
    DO NOT DO BUSINESS WITH CARLOS PENAGOS or anyone from this company! From all appearance he is a liar, crook and a thief. He stole 1500 dollars of mine and quit the job. He was supposed to do repairs on my house and then paint it. We signed the check on November 3, 2015. Today is November 28, 2015. I gave him a check for $1500 to start the job and that was a big mistake! Never ever give a contractor half up front. He was complete yes guy saying yes to everything to get the job. After waiting a few days he finally sent the power washing person over here. We had agreed that in addition to power washing the house he would power wash the sidewalks and patio as well. That never happened and he said "We will take care of that later". Then when the power washing guy left, there were cobwebs on the front door still! No power washing there obviously - a poorly done job or not done at all. I found out in dealing with him throughout this nightmare, his favorite word is "Later" or "manana". Then came the first "Carpenter". Carlos never walked the house with this guy to show him what needed to be done. The guy came in blindly not knowing what to do. This guy would show up at 2:00 in the afternoon or not show at all. I would have to call Carlos and tell him his guy was not here - he did not care enough to check. In all, the guy put in a couple of hours labor and what he did was horrible! I could have had my teenage neighbors son do a better job. He slapped a couple of boards on the front of the house where corner trim was over rotten wood and called it good. He put hardy plank where soffit was supposed to be and left a gap big enough for rats to get it. Then I found out that carpenter quit because Carlos did not pay him or was ot paying him enough. I demanded Carlos come over and I show him what was done. He came and agreed it was horrible and he woud get someone else to fix it. "So sorry" And all his promises but nothing to back it up. So then a few days later come the next "Carpenters". I demanded we all walkj the house and everyone understand exactly what was to be done. One guy spoke English so he understood very well what was to be done. Three guys showed up two days later and started ripping fascia board off and trim and damaging more in the process. They started slopping caulk all over the place and even over rotting wood. They started caulking the boards that we had agreed would be taken off that the first lousy carpenter did. I saw this happening and went out and stopped the and called Carlos. He said "Let my guy work - I dont need a babysitter". Can you believe that? So I saw them talking on the phone to him and assumed they were straightened out on it. About 30 minutes later I lookedI outside and they were getting ready to leave. I stopped them and asked them what was going on. They said Carlos had lied to them about the extent of the work and was not paying them enough. They also admitted that only one of them knew anything about carpentry and they were primarily painters. My brother in law spoke to them on the phone. They said Carlos is a crook and does not pay anyone like he should.. They said he lies to the homeowner to get the job which I know is true now. I looked on the side of my house and the back. They had ripped off trim and left open an area behind the brick that would let rats and water get in. Fascia board was all over my driveway. They had damaged additional wood while taking the fascia board off and caulked over rotten wood as well. Put caulk where the big gap was instead of ripping it out like we agreed. So that was the damage left by the SECOND carpenter. So I was very exasperated by this point. I told Carlos that he better get someone over here quickly to close up the places that were open to the weather and to rats even if he had to come and do it himself. He said he had noone for a few days available. a I insisted because rats can get through a quarter size hole and get in your house. We also had rain forecast in a few days. He finally called my back and said he would have someone over there the next day. My brother in law intervened and said give him one more chance. I did. I then told Carlos to be over there with this next carpenter to walk the house AGAIN so everyone would "comprehende" what was to be done. The THIRD carpenter showed up the next day WITHOUT Carlos. I walked outside and he immediately told me he could not do this job. He had been on the premises about ten minutes. He was driving a van with his remodeling company name on it. He was very nice and looked at what had been done and pointed out the mess the others had made. He also stated like the other, that Carlos had lied to him about what was to be done and was going to pay him very little. He said he could not do it for what Carlos was going to pay him. So basically, Carlos had lied to me, and all the people he had hired or attempted to hire, not paid them for what little they did do, and deceived and lied to everyone. Then I told Carlos give me my money back. Either get it done quick, do it right or give me my money back. At this point, I had been dealing with this for almost three weeks. I told him the consequences he could face if he did not.He said via text message "I quit and I am done with you. I will put your check in the mail". Areas of my house were exposed, the rats could get in and he had caused me nothing but a lot of grief, stress, lies and empty promises. He had deceived everyone. My brother in law intervened and told him to give me my money back. He told Carlos a week ago that he would put the check in the mail after he got the "Receipts" the next day from his guys. That was a week ago.What receipts? He paid noone. I was smart enough to get the numbers of both of the "Carpenters" he had used to verify that. I told him to come and get the unused materials that have been sitting out in the weather for two weeks and being rained on.Materials are still setting out in the weather and we have had two days of rain now and my house in probably getting more damage where they left it open to the weather. I have had other carpenters for estimates over here to see this and give estimates. They said he apparently a fraud and the "Half up front" is a con that these crooked contractors use on homeowners. So here I sit today 1500 dollars stolen from me and more damage on my house than before they ever touched it. . I am a single woman and I think he thought he could get away with this. Underbid the job, try to pull a patch job on me and deceive and lie to me along with his so-called "Carpenters"he hired. He will not get away with it.For a week he had not responded. I have informed the District Attorney office of what he did. They said it is called "Theft by deceptive practices" And that they deal with these crooked contractors all the time. I have informed Thumbtack and other sites he is on to get him removed. He has a lawsuit pending in Collin County for another situation. I will tell the truth to all to expose Carlos for what he has put me through. I have all the documentation, telephone numbers and all the inforrmation to pursue this legally and on social media. Carlos you messed with the wrong woman! Thumbtack remove this contractor! People be aware also that a lot of these reviews are fake. Consumer beware! Also I have plenty of pictures of the mess he made on my house and what shoddy little work was done. Google Carlos Pendagos soon and see this posted on other sites as well to warn others.You will also find my email address to contact me if Carlos tries to blame me for this or try to lie his way out of it. I tried to work this out with you Carlos and you did not want to. You will pay me my money or face civil and criminal penalties. Consumer DO NOT HIRE and AVOID AT ALL COSTS!
  • Andre' B. Mar 25, 2015
    Interior Painting
    Verified Review
    Picasso painting was very professional. I had them come in to my home and paint two rooms. The quality of paint was great and the attentive to detail was great. If I wasn't satisfied they made sure to address all my needs before the job was complete. I will be sure to use them for all my painting needs.
  • Michael S. Jul 25, 2014
    Interior Painting
    Verified Review
    Carlos and his team at Picasso were outstanding. I was trying to get my house on the market, and he was able to get it painted super fast. His crew worked until midnight to meet my deadlines, and did a very profesisonal job. I highly recommend Picasso Painting and Remodeling.
  • Jason V. Feb 19, 2014
    Painting
    Verified Review
    Carlos was very professional and did an excellent job! I would definitely recommend his services to anyone.

Q&A

What is your typical process for working with a new customer?
Introduce myself in a professional manner and offer a free estimate.
What education and/or training do you have that relates to your work?
Interior design and painting experience since 1991.
Do you have a standard pricing system for your service? If so, please share the details here.
Our pricing is affordable and competitive.
How did you get started doing this type of work?
Working for a company called Dallas Remodeling Co.
What types of customers have you worked with?
All king of customers.
Describe a recent project you are fond of. How long did it take?
Several renovation projects ( residential and commercial) Pics attached on profile info.
What advice would you give a customer looking to hire a provider in your area of work?
My best advice is to search for a honest and profecional contractor.
What questions should customers think through before talking to professionals about their project?
Are you insure and bonded with work references.