- What should the customer know about your pricing (e.g., discounts, fees)?
We provide products and services at an affordable cost. Every event proposal prepared is based on the Scope of the Work: Work Hours, Equipment, and Operational costs.
- What is your typical process for working with a new customer?
When a referral is received, we enter all information into our planning platform automated system available to each client 24/7 from any device with internet access. Next, an Introduction is sent via Email, which is followed by "Our Process" information, and a Questionaire to understand your event better we request a Telephone call or a Virtual Meeting. Then, at the end of that meeting, we confirm if we are interested in working with each other. If we agree to work with each other, an agreement (Includes: Service Contract & Non-Refundable Retainer) is necessary before any work can be performed. We make a preliminary schedule for our virtual or face-to-face meetings, and/or other forms of communication via email, Connecting via Zoom or Facebook Chat, or making telephone calls. Finally, we create a schedule of details, timelines, creative partner selections, payment arrangements, etc.
- What education and/or training do you have that relates to your work?
I have been involved with events since 1998, and they didn't have training back then. So a lot, I've learned is from 'Trial and Error'. But, I started with a 'Hotel and Food Management Certification' through my high school vocational program, operating a catering business serving the community, on a weekly basis for 2 years. Next, I continued my training at 'American Airlines Travel Academy', where I received a 'Travel Agent Certification', and worked with Groom and Bride on their honeymoon and guest travel arrangements. Then, I realized my passion for planning parties, events, and celebrations including weddings. Now, I am a Registered Ordained Minister to perform ceremonies, and provide Event Rentals and Photography!