Fina is a top notch restorer of furniture. She is extremely thorough, polite, and talented. She did a phenomenal job on refinishing the dining room table. She knows her wood and explains everything in detail. Especially how to care for it after the job is completed. Very talented and I highly recommend. Picture doesn't do her work justice.
FINA ROSS DESIGNS AND HOME SERVICES
Donald T.
Prior to coming on-site, Fina gave me a quote for furniturerefinishing that was reasonable. However, when she arrived on-site, she increased the amount, stating she did not pay close attention to some of the details of the furniture from the pictures I posted on thumbtack. Additionally, this project was delayed for over one week, as she spent several days developing a proposal she and I discussed regarding future work that I had not hired her to complete. I would had rather she finish this project and then work on the proposal.
Secondly, she did not purchase the paint I had requested for the furniture project. Rather, she purchased the color she felt would look better on the furniture. As a result, I insisted that she re-do the furniture with the paint color I selected.
Furthermore, I agreed to allow Fina to paint two of my kitchen barstools. However, she never told me the rate for painting the barstools. When she finally gave me a rate, she stated it would include reupholstering the barstools and that she would come back later to do it. When I contacted her today schedule a date to reupholster the barstools, she replied that she was tied up with a major job and that she never stated the quoted rate included reupholstery of the barstools.
Based on these problems, I will never hire Fina for a project. If a person selects Fina for a project, I recommend that you require her to inspect the area before hiring her. Additionally, I recommend that you require a written contract from Fina that includes all details of the project (including prices) before commencement of work.
FINA ROSS DESIGNS AND HOME SERVICES
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