EZ Pest Solutions

Round Rock, TX

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About this pro

How does your business stand out?

We are a pest control service that provides a solution for the littlest bug to a raccoon or other wildlife issues. We also can provide a solution for the damaged area caused by your pest. This way you can have the whole solution resolved vs having multiple vendors.

What do you enjoy about the work you do?

We are a service provider for all walks of life. There isn't a day that goes by we are not involved with a customer that gets in over their head and needs a solutions. We figure one out.

Location

Round Rock, TX 78681

Background check

Complete

Years in business

11

Number of employees

4

Times hired on Thumbtack

303

Reviews

173 Reviews
  • Gerome D. Sep 22, 2017
    Rodent and Animal Removal
    Verified Review
    Russel is a great guy, will get the job done right!
  • Greg S. Sep 18, 2017
    Rodent and Animal Removal
    Verified Review
    Very cordial and able to manage all of the problems we threw at them. Thanks, guys!
  • Thumbtack Customer Sep 15, 2017
    Russell was extremely knowledgeable, friendly and knew exactly what to do. His prices are very reasonable.
  • Maria C. Sep 15, 2017
    Rodent and Animal Removal
    Verified Review
    Thanks for your services.
  • Ashley M. Sep 13, 2017
    Pest Control Services
    Verified Review
    Personable and willing to negotiate. Great service all around.
  • Thelma H. Aug 29, 2017
    Pest Control Services
    Verified Review
  • Cyndi E. Aug 13, 2017
    Rodent and Animal Removal
    Verified Review
  • Sam J. Aug 11, 2017
    Termite Inspection
    Verified Review
    Russell was excellent and we were very pleased for all of the reasons that you listed above.
  • Rachael B. Aug 10, 2017
    Pest Control Services
    Verified Review Updated
    Update: EZ Pest responded and I got great service. Thank you!
  • Verified Review Original
    EZ Pest Solutions was great until I could not get them to respond to me anymore. :(
    Russell H. Aug 8, 2017

    Rachael, I do apologize, I don't recall missing a call but I will call you in the morning to apologize. I'll review my records to figure out our mistake in communications. Update: Glad we got this figured out Rachael. I will see you Wednesday.

  • Verified Review
  • Rachael B. Aug 10, 2017
    Pest Control Services
    Verified Review
  • Thumbtack Customer Aug 9, 2017
  • Thumbtack Customer Aug 2, 2017
    Speedy professional service.
  • Mary D. Jul 25, 2017
    Pest Control Services
    Verified Review
    All around great experience...and that's saying something considering it was bugs!!!!
  • Buffy B. Jul 11, 2017
    Pest Control Services
    Verified Review
    great job and easy to work with
  • Thumbtack Customer May 20, 2017
    Great job.
  • Tony L. Apr 21, 2017
    Pest Control Services
    Verified Review
    Excellent Service
    Great service and great price. Russ was very professional and timely. Thanks EZ Pest Solutions.
  • Lenny D. Apr 2, 2017
    Rodent Removal
    Verified Review
    Russell from EZ Pest Solutions was very good. He is extremely knowledgeable and very informative and personable . We had a raccoon ripped several holes in our roof. Russell currently has a trap outside to try and catch the raccoon, which he takes out to the country and releases. His pricing is very good. If the trap catches up to 3 animals over a 2 week span he remove them from our property for no additional cost. His price was below $175. I will used them for my regular exterminating needs.
  • Deanna D. Mar 23, 2017
    Termite Control Services
    Verified Review
    Fast & Friendly ant removal
    We had some crazy ants taking over and we were worried it was termites. Russell came out the same day to assess the situation (carpenter ants!) He explained our options and even showed us the material he would spray around. Came back the very next day to spray and knocked out the ants. Whew!
  • Ke F. Mar 13, 2017
    Cockroach Extermination
    Verified Review Updated
    Excellent Service
    I hired Rus from EZ Pest Solutions to take care of my problem with German roaches. His customer service is excellent. I first misdiagnosed the problem as oriental roaches, so his first visit did not take care of the problem. He returned the same week to treat for the German roaches. Fingers crossed that is the end of my problem. I would definitely call them again for future problems though. I wanted to update the above review of my experience in October, 2016. It is now March 2017 and I have not seen any roaches German, oriental or otherwise in my apartment since Russell's second treatment. Would highly recommend this company for the friendly, committed, informative, and effective service.
  • Verified Review Original
    Excellent Service
    I hired Rus from EZ Pest Solutions to take care of my problem with German roaches. His customer service is excellent. I first misdiagnosed the problem as oriental roaches, so his first visit did not take care of the problem. He returned the same week to treat for the German roaches. Fingers crossed that is the end of my problem. I would definitely call them again for future problems though.
  • Julie W. Feb 22, 2017
    Pest Control Services
    Verified Review
    No Call No Show
    No show for today's appointment...
    Russell H. Feb 22, 2017

    Hello Julie, I really do apologies for missing an appointment. I'm looking through my text and thumbtack messages right now and I do not see your information in there. Would you mind calling or texting me at 5125170067. Thank you ma'am

  • Sean R. Feb 21, 2017
    Rodent and Animal Removal
    Verified Review
    Great company
    Very good company. Very straight forward and very helpful. I highly recommend Russell Haines and his company EZ Pest Solutions. Sean Ryan
  • Brandon G. Feb 16, 2017
    Cockroach Extermination
    Verified Review
    Quick and professional service.
    Easy to work with and on time. Will use again!
  • Sonia H. Feb 13, 2017
    Pest Control Services
    Verified Review
    Home Pest Treatment
    My experience was excellent with this Company. Mr. Russell Haynes is a very knowledgeable and friendly professional. He did not rush through the treatment and gave helpful tips.
  • Tracey C. Feb 13, 2017
    Termite Control Services
    Verified Review
    Highly recommend!
    Had my full home treated for termites. Price was very fair and job was done fast.
  • Doug H. Feb 5, 2017
    Pest Control Services
    Verified Review
    Pest Control
    We just had him spray this week. Too early to tell if the pests stay away but he was here when he said he'd be, very friendly, looked at the whole property inside and out to determine our needs.
  • Jeff T. Jan 28, 2017
    Rodent Removal
    Verified Review
    Well done
    A great experience. Best experience I've had with this type of business.
  • Alexsys T. Jan 15, 2017
    Pest Control Services
    Verified Review
    Great experience
    On time, friendly and helpful.
  • Laura R. Jan 11, 2017
    Termite Control Services
    Verified Review
    Prompt and helpful!
    Straightforward and practical! Came right over and reassured us we do not have termites. And did not charge us!
  • Lisa L. Jan 5, 2017
    Termite Control Services
    Verified Review
    Recommend
    Russ came out same day. No pressure inspection. Initially I thought we had termites but Russ said they were wood boring ants. Offered fair price and thorough details on the treatment. Also identified rats in the attic, which a contractor heard a few nights before. Russ is actively working to rid the house of the rats in the attic. Also gave insight and general information into potential future issues and how to identify. Very helpful and friendly.
  • Shanta K. Dec 30, 2016
    Rodent and Animal Removal
    Verified Review
    Thank you for the fast response
    Quick, fast response. Great advice to help prevent future problems
  • Lindsey R. Dec 21, 2016
    Cockroach Extermination
    Verified Review
    Quality service
    Very communicative. Very knowledgeable. Friendly, timely service. Not pushy or salesy.
  • Dorcas S. Dec 9, 2016
    Rodent Removal
    Verified Review
    Reasonable
    Good service.
  • Zachary W. Dec 1, 2016
    Termite Control Services
    Verified Review
    Farewell Termites.
    We had found some termites show up, so we decided to get a few quotes to get it taken care of. Russ and his crew were very personable and professional. They got the job done quickly with a longer warranty than anyone else had offered, all at a reasonable price. If you need pest treatment, give Russ a call.
  • J. C. Nov 6, 2016
    Cockroach Extermination
    Verified Review
    So Far, So good!
    We have just started, but everything so far has been pleasant, prompt, and thorough.
  • Nancy K. Nov 3, 2016
    Pest Inspection
    Verified Review
    It's a Bad Day to be a Bug!
    Wow! Russell called me immediately and was at my house the same day. He is very personable and seems very knowledgeable. He gave me several options and I got the sense that he is very honest.
  • Julie M. Oct 29, 2016
    Bee or Wasp Removal
    Verified Review
    Job well done.
    The only thing I wondered about was applying insulation foam to be sure nothing else gets in that space. Otherwise good job!
    Russell H. Oct 30, 2016

    Hi Julie, we don't like using foam on jobs because of the look. I will speak with Jeremy who did the work to see if we need to use an caulk or more galvanized sheet metal to secure that area. Thank you for the review.

  • Dave B. Oct 23, 2016
    Rodent and Animal Removal
    Verified Review
    Really disappointed in service from these guys in removing rats from my attic. They would tell they'd come by and never show. I ended up having to basically text or call to remind them to come on the days they were scheduled. Always seemed more interested in selling me other random stuff than actually fixing my problem. Was told the sealed up the house from rodents, but a couple weeks after the problem was "resolved", we heard noises again. Will go with somebody else this time.
    Russell H. Oct 23, 2016

    Hello Dave. I would agree with you on the communication for this job. There are definitely a few things I would have done differently on this job. I don't think the communication between myself and my team was good and that reflected on this job. Not here to make an excuse but I do want to make it right with you. I know you reached out to us last month about hearing noises. The work we did is under warranty so there's no additional cost to you. Please let me know if I can assist. Russell

  • Amir N. Oct 21, 2016
    Pest Control Services
    Verified Review
    Great service
    Great service, great guy. Knowledgeable and helpful. Thanks Russell!
  • Paula I. Oct 12, 2016
    Pest Control Services
    Verified Review
    Ants are gone!!!!
    Very good. Will call again when needed
  • Leopoldo G. Sep 28, 2016
    Bee or Wasp Removal
    Verified Review
    Very Pleased
    Russell came out, explained what he wanted to do and gave me a reasonable estimate. In addition, advised me of some things to do for future precaution. Just moved to Round Rock and Russell gave me a very warm welcome. Thank you
  • Carolyn S. Sep 28, 2016
    Termite Control Services
    Verified Review
    Termite solution...
    We had termites at our home and our lake house. EZ Pest Solutions treated both with very satisfactory work. We would recommend them highly.
  • Gaurav T. Sep 20, 2016
    Pest Control Services
    Verified Review
    Excellent service
    Pest control
  • Kevin T. Sep 14, 2016
    Termite Control Services
    Verified Review
    EZ pest solutions
    Amazing customer service and knowledge
  • Carly M. Sep 13, 2016
    Cockroach Extermination
    Verified Review
    Cockroach Extermination
    Russell helped us out tremendously and gave us many useful tips for the future. Quick at contacting and reliable. We will definitely use him in the future!
  • Cordelia B. Aug 30, 2016
    Rodent Removal
    Verified Review
  • Karen H. Aug 29, 2016
    Cockroach Extermination
    Verified Review
    He came when he said, did more than was asked, answered many questions, ensured our safety and that of our pets and came back to do a second treatment several days later. Very fair price. Way more effort and effectiveness than anyone else I have used and very nice as well. Look forward to using him for many years.
  • Mark F. Aug 28, 2016
    Pest Control Services
    Verified Review
    Russel & Jeremy did an excellent job getting rid of my rodents & sealing up my house.
  • Caroline T. Aug 26, 2016
    Bee or Wasp Removal
    Verified Review
  • Bobby M. Aug 23, 2016
    Pest Control Services
    Verified Review
  • George Y. Aug 21, 2016
    Pest Control Services
    Verified Review
  • Rachel C. Aug 18, 2016
    Pest Control Services
    Verified Review
    Russell worked with our tight schedule to get out there on our timeline and sent us great communication every step of the way — even photos and videos of the problem! We were super happy with the results and would have him back for sure!
  • Eden B. Aug 12, 2016
    Rodent Removal
    Verified Review
    I just have the quote. They have not done the job as of yet.
  • Debbie C. Aug 10, 2016
    Rodent and Animal Removal
    Verified Review
    Roof rats. After trying all morning to get a hold of my current pest control company, gave up and found EZ Pest. Liked what I read on his profile. Response was quick, worked with my time of availability. Russell was very thorough and informative. Felt very much at ease and hired him on the spot.
  • Debbie D. Aug 10, 2016
    Pest Control Services
    Verified Review
    Jeremy came in and explained everything to us and did not put any pressure to go with their service. He also did the first treatment on the same day.
  • William J. Aug 7, 2016
    Rodent and Animal Removal
    Verified Review
  • Crystal B. Aug 5, 2016
    Pest Control Services
    Verified Review
  • Jacob H. Aug 4, 2016
    Pest Control Services
    Verified Review
    Received a quote first thing in the morning, came out a couple hours later and had everything wrapped up all in one day. Price was fantastic. Russell is a great guy, very knowledgeable and went the extra mile. Highly recommend.
  • Gary P. Aug 3, 2016
    Pest Control Services
    Verified Review
    He came out ASAP, got rid of everything he could find, and gave a warranty for peace of mind.
  • Jenny W. Jul 27, 2016
    Pest Control Services
    Verified Review
  • Barbara B. Jul 23, 2016
    Pest Control Services
    Verified Review
  • Sue H. Jul 19, 2016
    Pest Control Services
    Verified Review
    They are very friendly & knowledgable. I highly recommend them.
  • Sherri S. Jul 13, 2016
    Pest Control Services
    Verified Review
    I am completely satisfied with the services offered by EX Pest Solutions. The brought solutions to my problems, were courteous, pleasant, and fair. I appreciate their kindness and services, Thank you Jeremy and Riss
  • Ashley W. Jul 11, 2016
    Pest Control Services
    Verified Review
    EZ Pest Solutions is fast and professional. They listened to our needs and explained all of our options, along with price points. Their communication through the whole process was excellent and appreciated. I highly recommend EZ Pest Solutions.
  • Ruben O. Jul 2, 2016
    Termite and Pest Inspection
    Verified Review
    EZ Pest Solutions performed for us a termite inspection. Prompt and professional service. ~ Ortega Real Estate.
  • AC W. Jun 30, 2016
    Pest Control Services
    Verified Review
    Very prompt, professional and can't say enough good things!
  • Trisha T. Jun 15, 2016
    Pest Control Services
    Verified Review
    These guys were AMAZING! We are new here and thought we had German Roaches.. So, of course I am all freaked out when they are heading over. Turns out we did not, just regular old gross roaches. In a time where they could have easily told me I did have those horrific German Roaches and charged me accordingly, they were so completely honest! They were super nice, professional, and did a great job. Consider me a regular!
  • Danielle S. Jun 10, 2016
    Pest Control Services
    Verified Review
    EZ Pest Solutions inspected our property for rodents, which we had heard and seen evidence of. They didn't try to oversell us but instead gave us only what we needed to get the issue under control. We had five enclosures installed, no traps. The service was fast, the guys were informative, knowledgeable and professional. We will definitely be using them again.
  • Celia D. May 25, 2016
    Rodent and Animal Removal
    Verified Review
  • Chris T. May 24, 2016
    Termite and Pest Inspection
    Verified Review
  • Thomas C. May 23, 2016
    Pest Control Services
    Verified Review
    Professional, courteous, and flexible around my schedule.
  • Heather N. May 18, 2016
    Pest Control Services
    Verified Review
  • Kruti D. May 18, 2016
    Bed Bug Extermination
    Verified Review
  • Edward H. Apr 27, 2016
    Rodent and Animal Removal
    Verified Review
    We had a rat problem in the attic and they chewed entry holes through our garage gable trim and attic vents. The team was very knowledgeable, courteous, and professional. The rat barriers they installed are very neat & clean and almost invisible from the ground. The traps they set in the attic caught 4 mature rats so far. I feel pretty confident that we no longer have a rat problem in our attic.
  • Yolanda H. Apr 11, 2016
    Bed Bug Extermination
    Verified Review
    We did not use his services decided to go another route, but he promptly came out on a Sunday and gave us some good advice. I would definitely use him for future needs.
  • Monica B. Apr 10, 2016
    Termite and Pest Inspection
    Verified Review
    No comment...
  • Danielle E. Apr 6, 2016
    Rodent and Animal Removal
    Verified Review
  • Jim W. Apr 6, 2016
    Pest Control Services
    Verified Review
    Russell was very easy to work with and offered great pricing. If you have a problem with bugs, give Russell a call. Problem solved!
  • Michael S. Apr 1, 2016
    Rodent and Animal Removal
    Verified Review
    Russ was amazing we actually hired him for monthly service for our properties
  • John R. Mar 19, 2016
    Rodent and Animal Removal
    Verified Review
    Came out same day as promised. Courteous and professional. Help put my mind at ease. Thanks Russ.
  • Elizabeth C. Mar 18, 2016
    Pest Control Services
    Verified Review
  • Kevin G. Mar 17, 2016
    Pest Control Services
    Verified Review
  • Mindy A. Mar 10, 2016
    Rodent and Animal Removal
    Verified Review
    Dead rodent removal, traps set, inspection, sealed our garage ends, sealed entry ways and holes made by the little critters. Friendliest guys ever! Took great care of the whole family and are incredibly knowledgeable about everything pest! We've signed up to have them do work for us next week too for spraying! Came out same day and updated us via text! Nice guys do exist!
  • Tomeka M. Mar 9, 2016
    Bed Bug Extermination
    Verified Review
    I just can't believe how helpful they were I did an inquiry online he answered the inquiry right away. We exchanged a few messages and in turn he called we spoke about the problem. He was very personable the situation for me was magnified because I've never had a problem in my life with bedbugs and since moving into my apartment complex I now have bed bugs...he came the next day as promised sent information via email very professional. I spoke with my apartment complex to see if I could use EZ Pest Solutions they wanted me to go through a company they had, and I had to call Mr Russell back to let him know I wouldn't be able to use his services he was very nice accepted that and told me if I needed anything to contact him...overall I know he would have gotten the job done...
  • Casey B. Feb 27, 2016
    Rodent and Animal Removal
    Verified Review
    Came out late at night. Great follow up, just overall great!
  • Hope B. Feb 13, 2016
    Rodent and Animal Removal
    Verified Review
    The work on my house is not completed but thus far the project is shaping up well. We are pleased with the men doing the work. They are respectful and professional. We are pleased that this company has responded well to our needs. Must get squirrels or rats out of the attic quickly.
  • David P. Jan 27, 2016
    Rodent and Animal Removal
    Verified Review
  • Tracy C. Jan 26, 2016
    Rodent and Animal Removal
    Verified Review
    Quick response and they were here the next day.
  • Lori C. Jan 15, 2016
    Rodent and Animal Removal
    Verified Review
  • Raye C. Jan 13, 2016
    Termite and Pest Inspection
    Verified Review
    Quick to respond and follow through with inspection. Hope to hire for monthly service.
  • Masa P. Jan 5, 2016
    Rodent and Animal Removal
    Verified Review
    My problem is a lot greater than removing one pest. Russell is professional and knowledgeable and I felt confident that he can successfully complete this project and at a fair a price.
  • Samantha A. Dec 18, 2015
    Pest Control Services
    Verified Review
    Russell was very friendly, and very quick. I got my receipt immediately through email and that was that. I would definitely hire him again and recommend Ez Pest Solution to anyone. The name says it all!
  • Hannah W. Dec 16, 2015
    Rodent and Animal Removal
    Verified Review
    EZ Pest Solutions was quick to come out and really helped our rat problem. We caught 2 more rats and sealed up necessary holes without any problems since. Would 100% recommend to anyone!
  • Tammi S. Dec 15, 2015
    Pest Control Services
    Verified Review
  • Janeice T. Dec 11, 2015
    Pest Control Services
    Verified Review
    Russ was fantastic! He was very professional and understood what I wanted. He went above and beyond to make me happy. I hate ants and bugs of any kind, and I haven't seen any since he came out and serviced our yard and home. He did a great job.
  • Bryan J. Dec 7, 2015
    Pest Control Services
    Verified Review
  • Chris S. Nov 30, 2015
    Pest Control Services
    Verified Review
  • Craig B. Nov 20, 2015
    Pest Control Services
    Verified Review
    Service provided: General spraying and pest inspection. Russell did great and was prompt. I requested an early arrival (7:30 am) and he accommodated my request happily. He also provided a full home pest inspection upon arrival and provided my wife and I with some easy to follow preventative steps to keep our home pest free. US Navy veteran who provides a great service. Pricing was good as well. Will use him again for pest control services.
  • Mary W. Oct 29, 2015
    Rodent and Animal Removal
    Verified Review
  • Jessica P. Oct 26, 2015
    Pest Control Services
    Verified Review
    We just moved into an apartment and the first night there I started seeing onesies and twosies of German cockroaches. I'm so glad I stumbled upon this site which led me to Russell because our whole experience with him was awesome. He's just an all around great person who you feel like you've known forever as soon as you meet him.
  • Donna S. Oct 21, 2015
    Rodent and Animal Removal
    Verified Review
  • Kris K. Oct 14, 2015
    Pest Control Services
    Verified Review
    My experience with Russell and EZ Pest was great. We recently purchased a home and wanted to get an initial walk though and assessment from a pro. He was very responsive, flexible with my schedule, and very knowledgeable. Will definitely be using him in the future!
  • Betty L. Oct 12, 2015
    Rodent and Animal Removal
    Verified Review
    Outstanding work! I can't say enough great things about this company. We have been battling a rodent issue off and on for years. The larger companies don't care about their customers and don't really try to eradicate the source of the problem. Russ and Shawn are professionals and personable. They addressed the entry points and will continue to support our efforts to eradicate a long-standing issue with rodents in our storeroom. This is a company truly cares about their customers!
  • Michelle C. Oct 9, 2015
    Pest Control Services
    Verified Review
    We have had an ongoing issue with ants which I finally had enough when my son decided to sleep on the floor and was bitten on the eyelid nose and chin. My son is allergic to ants and his eye swelled up like someone who had been boxing. Russell came out the same day after hearing the issue. He was very upfront with me about everything and it was much appreciated!!i look forward to working with him more in the future.
  • Jeff M. Oct 9, 2015
    Pest Control Services
    Verified Review
    Good communication. Prompt service. Professional in the trade.
  • David B. Oct 8, 2015
    Pest Control Services
    Verified Review
  • Sharon D. Oct 8, 2015
    Bed Bug Extermination
    Verified Review
    No bedbugs after all...extremely helpful with the problem!!
  • Steven W. Sep 30, 2015
    Pest Control Services
    Verified Review
    Russell was able to come out the next day, didn't rush me and was very helpful in outlining some of my problem areas. Very polite, and did a great job.
  • Shawn R. Sep 26, 2015
    Pest Control Services
    Verified Review
    Great service, and good person.
  • Angela S. Sep 19, 2015
    Termite and Pest Inspection
    Verified Review
  • Brett S. Sep 18, 2015
    Pest Control Services
    Verified Review
  • JoAnne M. Sep 17, 2015
    Rodent and Animal Removal
    Verified Review
    My cat brought a rat into the house, I called EZPest Solutions, and within the hour had a visit from Russell who promptly removed the rat. Excellent service!
  • Barbara R. Sep 17, 2015
    Pest Control Services
    Verified Review
    Jeremy from EZ Pest Solutions arrived on time, explained the process he would undertake to rid my outdoor building of termites, did the job in a timely manner, and was friendly and respectful throughout the entire process. I recommend EZ Pest Solutions for termite issues.
  • Kathy M. Sep 17, 2015
    Pest Control Services
    Verified Review
    Great job - they went above and beyond!
  • Kim N. Sep 15, 2015
    Rodent and Animal Removal
    Verified Review
    Russ is like a member of our family now! He is very responsive to our needs and always walks us through the process. Happy to have more Russ and fewer rats!
  • Amy W. Sep 13, 2015
    Rodent and Animal Removal
    Verified Review
  • Su W. Sep 11, 2015
    Pest Control Services
    Verified Review
  • Terry S. Sep 10, 2015
    Rodent and Animal Removal
    Verified Review
  • John R. Sep 9, 2015
    Pest Control Services
    Verified Review
    Very responsive and professional. Explained options for termite treatment and pricing clearly without overselling.
  • Abby N. Sep 6, 2015
    Pest Control Services
    Verified Review
  • Cecilia D. Sep 4, 2015
    Pest Control Services
    Verified Review
  • Harriet W. Sep 3, 2015
    Pest Control Services
    Verified Review
    Russell is great! He was so helpful and gave me great advice! Will definitely be using him for all my pest control needs!
  • Donci B. Sep 3, 2015
    Pest Control Services
    Verified Review
    Very accommodating. Kept us informed and updated us about his arrival.
  • Neal H. Sep 2, 2015
    Pest Control Services
    Verified Review
    Russell was great, very thorough and informative. Offered to go the extra mile. Super polite as well. Russell is also a veteran as am I and I feel great about supporting my peeps. Thanks Russell! Will definitely do business with EZ Pest Solutions again.
  • Greg M. Aug 30, 2015
    Pest Control Services
    Verified Review
  • Gary D. Aug 28, 2015
    Pest Control Services
    Verified Review
    Roach, ants Some remained Returned, very thorough First class operation both times
  • Scott E. Aug 27, 2015
    Pest Control Services
    Verified Review
  • Samantha H. Aug 27, 2015
    Pest Control Services
    Verified Review
    Excellent customer service, great price and worked easily with my schedule!
  • Chris M. Aug 26, 2015
    Pest Control Services
    Verified Review
  • Kathleen H. Aug 24, 2015
    Pest Control Services
    Verified Review
    I highly recommend EZ Pest Control and Russell Haines. They scheduled me right away . They did a better than excellent job and you can'take beat their price whether it is a one time or every 3 months.They also have a system that let's you know when it is time for the 3 months extermination. And guess what! They also trap critters in your garden or house.
  • Shawn G. Aug 21, 2015
    Pest Control Services
    Verified Review
    Russell Haines with EZ Pest Solutions is an excellent choice for pest control. I had a great experience working with him. Russell contacted me almost immediately and was able to come out to the house the same day. I have a rental property that had a German cockroach problem. He charged me one fee for 3 separate treatments (the fee was very competitive to what others would charge for just 1 visit.) He even went the distance for me one day to help me with the "clean up" of the pests, as I have a phobia of roaches. His customer service is just excellent and he got the job done!!! I highly recommend Russell Haines!
  • Neely M. Aug 21, 2015
    Pest Control Services
    Verified Review
  • John W. Aug 20, 2015
    Pest Control Services
    Verified Review
    Quick response. Great communication. Customized plan to exactly what we needed. Great value. Thanks!
  • Wayne C. Aug 17, 2015
    Pest Control Services
    Verified Review
    The pest control guy came out to the house and sprayed. We set up a respray appointment which I had to cancel. Despite two texts, there was no reply to reschedule.
    Russell H. Aug 17, 2015

    Hi Wayne, got a little busy Thursday and Friday. We'll get you back on our schedule this week sir. I'll call you shortly. Russ

  • Mark P. Aug 16, 2015
    Pest Control Services
    Verified Review
  • Janie D. Aug 15, 2015
    Rodent and Animal Removal
    Verified Review
    Very happy with the quality of service provided. We had a dead raccoon above the kitchen area and EZ responded quickly and took care of the problem. Will definitely use them again!
  • Audrey R. Aug 12, 2015
    Pest Control Services
    Verified Review
    I want to thank the kind and professional men that came to my house to take care of my pest problem. I am new to the area and they answered my request promptly and took care of our pest problems as well as offering to answer any questions I had. I highly recommend this company to my family, friends any anyone who has a pest control need.
  • LaTosha C. Aug 12, 2015
    Termite and Pest Inspection
    Verified Review
  • Mary P. Aug 8, 2015
    Pest Control Services
    Verified Review
    Russell came out right away and blew past our expectations of an exterminator. He was on time, courteous, inspected our house for current issues and advised us on ways to prevent future infestations. He sprayed indoors and out and did a thorough job. The price was very reasonable too! I highly recommend their services.
  • Matt B. Aug 7, 2015
    Pest Control Services
    Verified Review
  • Brent P. Aug 7, 2015
    Pest Control Services
    Verified Review
    EZ made it super easy for us. Showed up to our house an hour after requesting an appt. and completed the job to our liking. I would use them again.
  • Lydia R. Aug 6, 2015
    Pest Control Services
    Verified Review
    Quick response to my needs and very friendly. Local and knowledgeable!
  • Tiara P. Aug 5, 2015
    Pest Control Services
    Verified Review
  • DeAnna W. Aug 3, 2015
    Pest Control Services
    Verified Review
  • Daniel E. Aug 2, 2015
    Pest Control Services
    Verified Review
    Great guys, fixed up my termites for a great price.
  • Edward B. Jul 31, 2015
    Pest Control Services
    Verified Review
    pest elimination and nothing could have been better. Don't even waste your time calling the"big guys". Russ "s EZ Pest Solutions is family owned - dependable, wonderful prices- he even went above & beyond to work with our special circumstances. Will recommend and definitely use again. This guy is great!!!
  • Nathan W. Jul 31, 2015
    Pest Control Services
    Verified Review
    Immediate response, quick service, and thorough knowledge of pest solutions. Highly recommend
  • Vicki G. Jul 31, 2015
    Rodent and Animal Removal
    Verified Review
    My first time using Thumbtack and I could not have been more pleased. We are selling our home and the inspector thought we had a rodent problem in the attic/garage. Russell did a great job in explaining that we in fact did not have a current rodent problem and he was prompt in sending us a letter to give to the new home buyers. He could have charged us for abatement/treatment and we would never have known the difference. Russell has a great professional ethic and I will certainly use his company again. Vicki G. Austin, TX
  • Becky R. Jul 28, 2015
    Rodent and Animal Removal
    Verified Review
    I was extremely satisfied with the professionalism, efficiency and honesty demonstrated by EZ Pest Solutions. I appreciated the ease of appointments and the clarity of the options presented to me. Thank you!
  • Tara J. Jul 22, 2015
    Pest Control Services
    Verified Review
    Both Jeremy and Russ were professional and knowledgeable. I felt my home was in good hands and the pests would be gone. Thanks guys!
  • Bill B. Jul 22, 2015
    Pest Control Services
    Verified Review
    These guys were great.
  • Lauren F. Jul 21, 2015
    Pest Control Services
    Verified Review
    Russell and his colleague were fast and professional. They came out the same day that I contacted him, which was very awesome. My baby had been bitten by something, so I needed pest control ASAP. I would highly recommend EZ Pest Solutions!
  • Gail M. Jul 21, 2015
    Pest Control Services
    Verified Review
    These guys are so honest! I highly recommend you have faith in them! I thought I had german cockroaches which is a nightmare but they told me that I didn't. and my simple treatment was working so he said that he was happy to come, check it out and told me he wouldn't charge when I was taking care of it myself. I am going to call these guys for every critter need I have. thank you Russ!
  • Marilyn L. Jul 17, 2015
    Pest Control Services
    Verified Review
    Russell was very prompt in taking care of my wasp problem.
  • Tami D. Jul 9, 2015
    Pest Control Services
    Verified Review
    Prompt, friendly and knowledgeable. I will use them again and recommend the to everyone!!! Great price too!
  • April B. Jul 9, 2015
    Pest Control Services
    Verified Review
    Russell did a great job and was easy to communicate with via email.
  • Erik O. Jul 7, 2015
    Pest Control Services
    Verified Review
    Russell was great. Easy to talk with, explained what he was going to do and offered a great price. He will be coming back to do a quarterly maintenance on my house. Thanks again Russell!
  • Rod J. Jul 6, 2015
    Pest Control Services
    Verified Review
    Russell and the EZ Pest team, have done a great job. They quickly came out and reviewed the Bee problem I was having. They were able to give me a couple of options on how to handle the problem. Since the problem was 1st noticed after the 1st heavy rains fell, and more rain on the way. Great service. Will recommend to others.
  • Lori M. Jul 3, 2015
    Pest Control Services
    Verified Review
  • J. G. Jul 1, 2015
    Pest Control Services
    Verified Review
    I am so impressed with Russell. He responded to my request quickly, was available right away, and showed up exactly when he said he would. When having a pest problem you want help right away. Russell could tell that I couldn't wait and he made me a priority. I am so grateful! Problem solved! Also, I mentioned several other of my concerns and rather than upsell me on the spot he did some more research on my questions to give me some options. Wow! Above and beyond service. I highly recommend.
  • Luci G. Jun 29, 2015
    Pest Control Services
    Verified Review
    Prompt, courteous, very professional. Seems knowledgeable and willing to work.
  • Jon E. Jun 28, 2015
    Pest Control Services
    Verified Review
    Great guy. Took care of my problem quickly. Very prompt. And very reasonable in price. Thx Russell
  • Celeste R. Jun 25, 2015
    Pest Control Services
    Verified Review
    Russ was exceptional. He responded to my initial message within 10 minutes and took the time to thoroughly explain all my questions. He went out of his way to come by the house the same day and resolve our pest issues. He was very accommodating, informative, personable and a hard worker. With the new knowledge gained I am better prepared to deal with future issues and have a guide and help in Russ and Jeremy. They model the American family business as it should be.
  • Jessica R. Jun 9, 2015
    Pest Control Services
    Verified Review
    It has been such a long time since I paid for a service and the work was up to par with the amount I paid. These guys were amazing they took their time and thoroughly explained all their services to me and what they were going to do to fix my bug issues that day. I can't recommend this company enough. Being pregnant I was afraid about the chemicals but these guys know what they are doing and put me at ease. They came and worked hard thats hard to find these days, honest, hard working, trustworthy companies. I will be calling in the future to have them come and do more work for me. Thanks again guys I can't tell you that enough.
  • Brian M. Jun 7, 2015
    Pest Control Services
    Verified Review
  • Kristi S. Jun 3, 2015
    Pest Control Services
    Verified Review
    Russell returned my call quickly and came out the same day for an estimate. He explained all of the services available and did not try to sell me something I did not need. He was able to provide same day service. He was polite and professional. I would recommend him highly.
  • Cindy K. May 30, 2015
    Rodent and Animal Removal
    Verified Review
    Really impressed with the quick response and Russ's thoroughness. Would highly recommend.
  • Adam K. May 29, 2015
    Rodent and Animal Removal
    Verified Review
    Russ was very professional in providing me with fantastic customer service and allowing me to understand the problems that I had. I am now using them for my pest control on a monthly basis to ensure no problems occur in the future. Thanks Russ and keep up the great work!
  • Stefan W. May 28, 2015
    Pest Control Services
    Verified Review
    Russell gave me the best service. Aftet a horrible week and losinh a vehicle in the recent flooding, Russell and team provided me with the best price by far compared to all the competition. They showed up early and completed all the work the same day. Thanks for the help and I look foward to doing more business with you in the future....Thanks Stefan
  • Alfred M. May 21, 2015
    Pest Control Services
    Verified Review
    Great service, professional, and very knowledgeable. If you are looking for an exterminator at a reasonable price, look no further. Appointment timing is a bit off, but it's probably because these guys are in high demand. -Alfred in Austin
  • Jo N. May 20, 2015
    Pest Control Services
    Verified Review
    Mr. Haines called set up an appointment to come by. Went in late too work to accomadate him. He never showed up or called to let me know anything.
  • Mari M. May 19, 2015
    Rodent and Animal Removal
    Verified Review
    I highly recomend this company. Awesome guys to work with. They responded quickly to my service request and fixed my issues in a timely and efficient manner. They were professional and I thought their service fees were reasonable. I will be using them again!
  • Jonathan B. Apr 13, 2015
    Rodent and Animal Removal
    Verified Review
    Phenomenal work done. Took care of the issues and did followup to make sure. Highly recommend if you are looking to get work done for an affordable price and done quickly.
  • Doreen K. Feb 12, 2015
    Pest Control Services
    Verified Review
    This exterminator was on time, thorough , not expensive, and gave me a good guarantee for the work! I'm very happy with the business!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
Our General Pest Control services is standard pricing. We charge $109 plus tax for our GPC service. Through Thumbtack we will have promotions for our new customers. Our rodent and wildlife services are pending on the severity of the issue. No Setup fees or contracts.
What is your typical process for working with a new customer?
Our process is to get out to there location as soon as possible. In our mindset it's an emergency to the new or existing customer so the sooner we get out there the sooner we can help get the issue under control. When we arrive on site we want to listen to the customer and their concern. We want to answer their questions, inspect the property and explain our process and recommendations.
What education and/or training do you have that relates to your work?
Our team has over 35+ years of experience. We can handle all types of Wildlife (Raccoons, Possums, Snakes and Skunks), Rodents, Squirrels and all the various pests. We're also able to repair the damage created by the pest. Weather it's termite damage on the studs/siding or Wildlife damage on the roof/siding. We are not certified as an electrician or plumber but we can recognize problems and recommend if services are required.
How did you get started doing this type of work?
Being at Dell Inc for 20 years, I always wanted a back up plan. I loved working with people and helping people is my passion. Shawn Murphy and I have known each other for many years. The pest control industry gives back what I'm looking for. Providing a service to people with a need in pest control or wildlife.