FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We guarantee fair pricing for the quality of work and experience behind any contracted services. Discounts are on a case by case basis, and there are no hidden fees.
- What is your typical process for working with a new customer?
All new customers experience the same onboarding process of a discovery meeting, a proposal breakdown, and descriptive plan of execution for any finalized projects. Participating team members are introduced through out the process, and an account manager ensures that the client is continuously updated on changes, accommodations, and/or needs.
- What education and/or training do you have that relates to your work?
Our team of elite creators have been in their respective industries from anywhere between 5 to 30 years, and have polished their skills through hands-on experience and collaboration.