FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing varies depending on issue. To check computer in the store is free. For the technicians to show up at location has a charge depending if customer lives in local City or county areas
- What is your typical process for working with a new customer?
First process is to check the issue recheck and verify before any charge is given. Diagnostics are always free
- What education and/or training do you have that relates to your work?
Continuing education is 2 times a year per Microsoft and Apple