Green Earth Exterminators
Hired 5 times
5 years in business
Cash, Check, Credit card, Paypal, Venmo
Photos and Videos
Primary pest type
Fleas or mites,
Hornets or wasps,
First of all, my husband made the appointment for this service (Lane since his response to my review is saying he cant find me anywhere and this is my maiden name) and paid extra for a certain service that was NOT performed. Also we were told the spray is safe for kids and and animals but the exterminator had a mask on. At the end of the spray he had me sign his iPad it just had a line for my signature he stated sign here saying I came by and sprayed so I did! Well the spray they used did not work I called them to let them know and the lady gave me a bs lie about how its a federal law that they can not spray twice in less than 2 weeks. It just so happens I remembered I had a friend who does pest control and confirmed the spray used is a low impact spray and has no stipulations on the amount sprayed. She also told me she would have to get approval from the owner to come back and follow through with the service we had initially asked for. She told me she would call before 5 because it usually takes an hour for him to call back. She NEVER called back. With that being said in their AD is says if the spray doesnt work they will come back free of charge and spray again so I dont see why she needed approval. Also we were charged $107 to spray a spray that cost $21.00 (EcoPCO AR-X )on Amazon (I looked it up to see if I could find any laws). I also went to my email to look at my receipt to see how much I was charged and saw my signature on that very line where he told me to sign right under big bold letters that states This agreement is for an initial period of 12 month(s). I was NEVER told ANYTHING about an agreement or that I was signing one. So please beware they are shady and its all a sham I have a really hard time believing these 5 star reviews are actually real. I for one am all for good customer service and these people could care a less and I damn sure dont appreciate being bold faced lied to.Oct 16, 2019Review from GoogleGreen Earth Exterminators's reply
Good morning, I looked over our accounts and found no one by your name . Feel free to give us a call my name is John . Customer satisfaction is a must and i would love to answer and questions you may have about our service. A service technician wearing a dust mask would be due to the cold season it takes his body much longer to fight off the common cold. I apologize if that was offensive. As far as products on amazon for $21.00 not sure what product that would be . Our products are purchased through one of the largest outfits in the nation that supplies to majority of the pest control companies. I personally would like to talk to you about your frustrations . Thank you, John.b / owner
While we've had a few scheduling challenges with Green Earth Exterminator, the service is excellent and the price fair.Dec 25, 2019Review from GoogleGreen Earth Exterminators's reply
Thank you Jim, we are glad you are happy with the service
I had Green Earth Exterminators, LLC come work on my house and paid for the service in September 2019. I paid $162.38. Right after the service, I have still been having ants in my walls at the back door ever since then. The job was not redone and my refund was not given back to me. I am not pleased at all with the poor service you provided. I do not recommend this company and will definitely not be using them ever again.Jan 22, 2020Review from GoogleGreen Earth Exterminators's reply
Good Afternoon, We do apologize for your inconvienience, however we can't find your account in our system. Can you please contact us at your earliest convienience if we are the correct company. Thank You
Super great work! I can finally walk into my backyard with being scared. All the pests are finally gone!Sep 28, 2019Review from GoogleGreen Earth Exterminators's reply
Thank you so much for your business and your review! We truly appreciate you!
If you are looking for an exterminator Green Earth Exterminators is the way to go they have great customer service and are very professional they answer all my questionsSep 28, 2019Review from GoogleGreen Earth Exterminators's reply
Thank you Dequeeria, we appreciate you taking the time to leave us a review!
John B Britton
- What should the customer know about your pricing (e.g., discounts, fees)?Our pricing is never dependent on the type of home or the kind of car that you drive. You can rest assured that when you refer your friends, family and neighbors to us they will receive the same treatment as our family would experience.
- What is your typical process for working with a new customer?Start with an inspection to see what the issues your having and to provide a solution to resolve it the first time without any wasted time.
- What education and/or training do you have that relates to your work?We are licensed with the highest degree. We also have weekly meetings to ensure that our crew has the most up to date information.