Preston Pest Control

Cibolo, TX

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About this pro

How does your service stand out?

We operate with integrity and only use High End Products.

What do you enjoy about the work you do?

Interacting with folks and helping them stay bug free, which ultimately keeps their family healthier and their homes from being damaged.

Location

Cibolo, TX 78108

Background check

Complete

Years in business

14

Number of employees

10

Times hired on Thumbtack

407

Reviews

211 Reviews
  • Pete B. Jul 11, 2017
    Within a sea of competitors; PPC stands very high. We had been through others but luckily found this company. Their products are extremely effective and the staff never tries to upsell. We're sold on their professionalism and knowledge base. Plus, you can pay online if you want and shop their online store for helpful products. All around an excellent experience. Thanks guys....
  • Richard S. Jun 25, 2017
    Pest Control Services
    Verified Review
    Would recommend! My tech was Brian and he was very thorough on my needs. He went above and beyond to take care the outside and inside.
  • Janie P. Jun 19, 2017
    Termite Inspection
    Verified Review Updated
    Wow!! I was in a huge bind and Preston Pest went over and beyond for me and I am forever grateful. I'm the listing agent on a house that needed a termite inspection done within a couple of hours to meet our deadline and they exceeded my expectation by a million!! They went to the house and had the report in my hand in less than an hour from my initial phone call. So friendly and so helpful with a great price!! I can not thank you guys enough for everything!! You have my business for life and I will be telling all my fellow Agents about your top notch service. Thank you again!!!
  • Verified Review Original
    Wow!! I was in a huge bind and Preston Pest went over and beyond for me and I am forever grateful. I'm a listing agent on a house that needed a termite inspection done within a couple of hours to meet our deadline and they exceeded my expectation by a million!! They went to the house and had the report in my hand in less than an hour from my initial phone call. So friendly and so helpful with a great price!! I can not thank you guys enough for everything!! You have my business for life and I will be telling all my fellow Agents about your top notch service. Thank you again!!!
  • Seth R. Jun 18, 2017
    Pest Control Services
    Verified Review
    Great customer service on the phone and in person. Hire them!!
  • Charles B. May 31, 2017
    Bed Bug Extermination
    Verified Review
    We are still in the treatment process for bed bugs, will be able to give a better raising at end of treatment
  • Cody H. May 21, 2017
    Pest Control Services
    Verified Review
    Timely. Professional. Gets the job done.
  • Sherrie M. May 11, 2017
    Pest Control Services
    Verified Review
    Very quick to respond. And was able to accommodate next day service for me. Professional, knowledgeable, friendly. I highly recommend.
  • Betty A. Apr 12, 2017
    Pest Control Services
    Verified Review
    We completed our bed bug treatment and follow up on April 6th. They always arrived on time to each appointment and were very courteous. Amanda is AMAZING! She was able to answer the tons of questions my husband and I had about the entire process. Definitely recommend.
    Jason P. Apr 12, 2017

    Thanks Betty. As you know, we take extreme pride in being San Antonio's Bed Bug Experts, and providing a very smooth elimination process. Thanks for allowing us to help your family. Never hesitate to call with any questions.

  • Kenneth J. Mar 22, 2017
    Rodent and Animal Removal
    Verified Review
    great people excellent service
    made us feel at ease and fix our problem
  • Cassandra B. Mar 10, 2017
    Pest Control Services
    Verified Review
    Awesome!
    can't say enough great things about the customer service and pest service we received. Very polite, professional and helpful. Would very highly recommend.
  • Joe W. Mar 10, 2017
    Bee or Wasp Removal
    Verified Review
    Prompt and professional. As advertised.
    Cleared wasp nests and sprayed exterior for other crawlies. Service was prompt and professional.
  • Paul M. Mar 8, 2017
    Termite Control Services
    Verified Review
    Great Company
    This is an excellent company! Excellent people great attitude, and the price was decent also! I would recommend this company to anyone and I will definitely be using them again.
  • Rob G. Mar 7, 2017
    Real versus Fake Companies
    We chose Preston after learning another company here on Thumbtack who quoted us as well, is operating without a license. Preston is 100% legit, members of the BBB and Chamber of Commerce. Consumers beware of the fakes...PRESTON PEST CONTROL is the way to go. Highly recommended!!
    Jason P. Mar 7, 2017

    Thanks for pointing that out Rob, more customers need to be aware of the unethical, misleading, fakes out there. No licence means, no insurance, and no knowledge. Sad, but we'll always have cheats and fakes as long as we have jealous and lazy people out there.

  • Halee S. Mar 7, 2017
    No More Bed Bugs
    Professional and honest company. From office staff to technicians, they're all highly ethical and knowledgeable. Bed Bugs are their specialty. Very trustworthy and efficient and thorough.
  • Harry G. Feb 19, 2017
    Rodent Removal
    Verified Review
    No More Rats in the Attic!!!!
    Technician came out to our home on time. He spread the special poison/bait stations up in our attic to rid of us rats. I was skeptical of the poison thinking I might have to hunt down one or more carcasses in the attic or in the walls after a few weeks. However, it's been almost two months now since the treatment, and, as far as I can tell, there are no live rats in our attic, or dead ones either. I even found a dead rat one day about three weeks after the treatment in our front yard! So, all in all, I'm very pleased with the outcome of the treatment.
  • Alexandria D. Feb 16, 2017
    Pest Control Services
    Verified Review
    Great Reasonably Priced Service
    We had an in home spray and wasp removal from the exterior of the home. Friendly, knowledgable, and quick service. Broke a tool during the wasp removal and we now need to remove some of the wasp nest stems ourself. Recommend carrying more than one tool.
    Jason P. Feb 16, 2017

    Thanks for letting us know Alexandria. Equipment failures do happen from time to time. We'll get another technician to swing back by in just a few minutes to handle any stems left hanging--at no charge of course. We apologize for any inconvenience.

  • Alicia W. Feb 8, 2017
    Bed Bug Extermination
    Verified Review
    All star customer service!
    If you want an all-star customer service experience then go with Preston Pest control. I selected them over other services with lower bids simply because of Amanda's amazing information, quick response, and excellent customer service.
  • Sarah M. Feb 1, 2017
    Rodent Removal
    Verified Review
    Awesome Customer Service.
    Unfortunately, the service I needed could not be provided by Preston Pest Control. Initially, Eric, Micah & Brian arrived to do the job. They were informative, professional and super nice. I paid with a check and afterwards had concerns the job I needed had not been done. I contacted Preston and spoke with Amanda about concerns, after which she graciously voided the check and gave me the # of a company who could do the work I needed.
  • Mary A. Jan 31, 2017
    Pest Control Services
    Verified Review
    PRESTON PEST CONTROL IS THE BEST WE'VE FOUND IN SAN ANTONIO!!
    We've hired Preston Pest Control 3 times, and they are THE BEST! Now that we have moved to a house that is not infested with roaches and other bugs, we will be having them come on a regular basis! MKA
  • Donna M. Jan 4, 2017
    Bed Bug Extermination
    Verified Review
    Super nice people!
    I unfortunately came across bed bugs somehow in our home. Possibly from traveling to soccer tournaments and staying in hotels, or from picking up old furniture to refinish. Either way it makes you feel like you are a prisoner in your own home trying to not stay in one spot too long hoping they won't find you. Anyhow, after calling Preston, Amanda was so nice and understanding of the issue and they came out the same day for an inspection. We are scheduled for our first treatment and will try to update or add to this review or another one after the treatments. So far though extremely pleased with the customer service. Felt more like talking to a friend or family member than a pest control service provider.
  • George V. Dec 30, 2016
    Pest Control Services
    Verified Review
    Extremely satisfied and will use for all future pest control needs!
    Very friendly and professional. Informative and punctual. Excellent attention to detail and very thorough job. Pet and baby friendly:) Would highly recommend to anyone needing pest control.
  • Jeff P. Dec 28, 2016
    Pest Control Services
    Verified Review
    Knowledgeable Service
    The service was just accomplished so I can't say, but Eric seem knowledgeable about various pests. I was very comfortable that they would resolve my insect issue. Eric was very calming towards me believing my insect problem would soon be resolved.
  • Joey O. Dec 17, 2016
    Pest Control Services
    Verified Review
    They did a great job.
    Great service. Thank you
  • Bear V. Dec 15, 2016
    Pest Control Services
    Verified Review
    Awesome customer service! I had lots of questions and he was very patient and professional throughout the entire process! As a veteran, it's very important to help other veterans, our brother and sisters in arms...and he absolutely sold it when he told me he was a veteran as well! You know you can depend on a veteran to complete the mission at hand and he did exactly that! I highly recommend Jay for any of your pest control needs!!
  • April E. Dec 4, 2016
    Bed Bug Extermination
    Verified Review
    Exceptional Exterminators
    They were great! Definitely will use them for all my pest control needs in the future!
  • Orlando M. Nov 30, 2016
    Outdoor Pesticide Application
    Verified Review
    Great Service
    On time, working outside property, large yard and inside. Helped get rid of wasps and their nests. Great svc, knowledgable. Will recommend to friends. Thanks
  • Carol S. Nov 30, 2016
    Outdoor Pesticide Application
    Verified Review
    Fast and friendly service
    Removed hornets nest from tree.
  • Anthony B. Nov 16, 2016
    Pest Control Services
    Verified Review
    Great service
    Great service very friendly and knowledgeable.
  • Rachelle C. Nov 11, 2016
    Rodent Removal
    Verified Review
    Received Same Day Appointment!!
    Early arrival. Answered all my questions. Even checked the attic to make sure. Very professional and courteous. In and out in under 30 minutes!
  • Michael F. Nov 11, 2016
    Cockroach Extermination
    Verified Review
    Great Service
    Great service! Will definitely use again!
  • Dave B. Nov 9, 2016
    Bee or Wasp Removal
    Verified Review
    Excellent
    .
  • Cynthia R. Nov 3, 2016
    Bee or Wasp Removal
    Verified Review
    Would hire again
    Quick, professional and got the job done! Thank you!
  • Molly R. Nov 2, 2016
    Pest Control Services
    Verified Review
    Highly Recommend
    Great price, easy to work with, and on time!
  • Belinda S. Nov 1, 2016
    Pest Control Services
    Verified Review
    Great Job
    I was happy with the service provided by Preston Pest Control. The technician was professional, friendly and helpful with answering my questions.
  • Monica H. Oct 26, 2016
    Pest Control Services
    Verified Review
    Excellent Service
    Great customer service. Eric was on time, professional, and was knowledgeable about the issue. Would highly recommend!
  • John H. Oct 26, 2016
    Bed Bug Extermination
    Verified Review
    Bed bug treatment and diagnosis
    Highest integrity. Gave me the correct diagnosis that I did not have bedbugs bedbugs.. Will use them in the future if needed
  • Belia V. Oct 17, 2016
    Pest Control Services
    Verified Review
    Crazy ant lady
    Great service! Eric was punctual, professional, friendly, informative and thorough. He made sure all areas were properly treated and answered all my questions regarding my two small dogs and exposure. Highly recommended.
  • Renate K. Oct 11, 2016
    Outdoor Pesticide Application
    Verified Review
    Great service
    Great customer servic. very thorough with treatments. Signed up for quarterly service to keep all pests away
  • Brittany F. Oct 4, 2016
    Cockroach Extermination
    Verified Review
    5 stars
    Prompt, same day service. Eric was so nice and explained everything thoroughly. Would highly recommend.
  • Rachel I. Sep 30, 2016
    Pest Control Services
    Verified Review
    Very Happy Customer
    Preston Pest Control was quick to respond to my inquiry, answer my questions and schedule a same day visit. They even matched a quote I received from another vendor. The exterminator that arrived at my house was on time and extremely pleasant. I was told to give the spray a few days to completely work, but so far I am 100% satisfied with their service!
  • Christine M. Sep 29, 2016
    Bee or Wasp Removal
    Verified Review
    Very responsive and reasonable price. Preston Pest Control came out to remove that were multiplying under the eaves of the house and above the front door - took down probably a dozen full and small sized nests. When I wrote the next day to say that a few of the wasps seemed to have eluded treatment, Mr. Preston was super accommodating and sent a tech out that afternoon to remove the hangers on. Now happily wasp free and would use Preston again in a heartbeat.
  • Priscilla P. Sep 26, 2016
    Pest Control Services
    Verified Review
    Very professional and I personally recommend their service
    Got my house sprayed for ants wasps, n all those kind of critters. When they arrived they were very professional and polite. Took time out to inform and educate how their products work and how it kills the bugs as well as how to take precaution procedures to help avoid any problems. Had to call back within the 30 days guarantee, and rep was very polite and professional, scheduling an apt for the very next day to get the issue resolved. Will definitely continue service with this company.
  • Edna W. Sep 24, 2016
    Pest Control Services
    Verified Review
    Preston Pest Control did a good job.
    I was very pleased with the work done by Preston Pest Control.
  • Amanda L. Sep 21, 2016
    Pest Control Services
    Verified Review
    Awesome job!
    The gentlemen who came and sprayed (one was a trainee) were very professional, nice and efficient. My house is 2500 square feet and they were in and out in no time at all! It's been about five days and after the initial few days, the only bugs I'm seeing are dead ones. ;) Will def hire for the maintenance spraying!
  • MARIE A. Sep 19, 2016
    Cockroach Extermination
    Verified Review
    Great Service
    I am very pleased with their service and happy I used Thumbtack. The staff was very professional and kind and made me feel comfortable. I have already recommend the Preston Pest Control company to my parents. The best thing so far.....no more roaches!!
  • Timothy D. Sep 11, 2016
    Pest Control Services
    Verified Review
    Excellent service
    Very knowledgeable, courteous, and on time.
  • Gloria C. Aug 30, 2016
    Rodent Removal
    Verified Review
    They were helpful and easy to work with. I would definitely use them again!
  • Daniel M. Aug 25, 2016
    Pest Control Services
    Verified Review
    These people are wonderful! From the first time I called and spoke to anyone, this company has made pest control an absolute breeze to handle. They are extremely thorough and professional over the phone, taking lots of notes to then inform who is actually going to be coming to your house to perform the necessary preventative treatments. My fiancée, who has been home the times when they come by, has said that she is extremely comfortable with whoever it is. They are nothing less than totally professional and extensive with their questions/spraying and they are done in no time. A+++++ company!
  • Amanda A. Aug 25, 2016
    Cockroach Extermination
    Verified Review
    I am so glad I called. They were friendly, knowledgeable, and available to come almost immediately. I could not ask for anything more.
  • Debbie L. Aug 25, 2016
    We have been battling cockroaches for almost 2 years. Jay and Amanda have been so quick to come to our rescue! We have used them 3 times and don't know what we would do without them.
  • Raymond L. Aug 24, 2016
    Cockroach Extermination
    Verified Review
    Great customer service... I plan to continue with quarterly services with them.
  • Helen S. Aug 21, 2016
    A pleasure to work with from start to finish. The tech was on time, showed concern for our issue, and promptly went to work. Their products definitely work. Can't ask for much more.
  • Dave D. Aug 13, 2016
    Pest Control Services
    Verified Review
    Jason P. Aug 14, 2016

    Very unfair and obviously not at all in line with the other 163 reviews. Please let the record show that Dave Doucet never used our services. He booked an appointment but soon cancelled to hire another company. Email's copied below for verification. Dave Doucet Aug 2 (12 days ago) to Jay That's fine, see ya tomorrow. Sent from Yahoo Mail on Android Dave Doucet Aug 2 (12 days ago) to Jay Disregard my last email. I am going to go elswhere for my pest control. Thanks

  • Jennifer B. Aug 9, 2016
    Pest Control Services
    Verified Review
    Job was general house maintenance and termite removal. The company is accountable, friendly and knowledgeable. Prices are very fair. Quarterly treatments do not require a contract and San Antonio scheduling is very flexible. They were great
  • Kathy K. Aug 1, 2016
    Pest Control Services
    Verified Review
  • Chel L. Jul 30, 2016
    Pest Control Services
    Verified Review
    Fast service, reasonably priced. Got rid of the bugs.
  • Donna B. Jul 27, 2016
    Pest Control Services
    Verified Review
  • Laura A. Jul 19, 2016
    Recently we had some very unwanted house guests (Bed Bugs - ICK), which we tried to eliminate ourselves with over the counter solutions (DON'T DO IT - NOTHING store bought works)!! We called upon Preston because we found them to be more affordable than many other pest control companies and were very pleasantly surprised at how quick, punctual, friendly and thorough they were. The office staff was very accommodating and quite frankly comforting given my anxiety of living with and battling these little buggers. The technicians were very personable and effectively eliminated our uninvited guests. I would HIGHLY recommend them to anyone for indoor or outdoor pest control services.
  • Allyson H. Jul 17, 2016
    Outdoor Pesticide Application
    Verified Review
    Was promptly on time. Fast and friendly. Affordable
  • Jake H. Jul 14, 2016
    Pest Control Services
    Verified Review
    Very prompt and professional. A great experience.
  • Lourdes W. Jul 13, 2016
    Amanda is a true professional and very compassionate towards my home bug problems. She is a great listener and gave me peace of mind by offering immediate solutions!! The technician that came out to the house "Eric" was very knowledgeable, professional and courteous. Thank you for a great job!! I wish all my problems could be solved as quick and efficient as you have solved my bug problem!
  • Alex G. Jul 4, 2016
    Pest Control Services
    Verified Review
    Flexible with timeframe; came earlier than originally scheduled on a Saturday, after I had a scheduling conflict come up.
  • Kari P. Jun 29, 2016
    Pest Control Services
    Verified Review
    They were organized, responsive, on time, fixed issues quickly and gave me tips for maintenance. I will call tjem again.
  • John H. Jun 27, 2016
    Pest Control Services
    Verified Review
    Amazing and honest. Could ask for nothing more.
  • Rob C. Jun 27, 2016
    Pest Control Services
    Verified Review
    PPC did what they promised in the time frame promised and with a very professional exterminator who answered our questions.
  • Susan M. Jun 23, 2016
    As most people probably are; we were lost and skeptical after reading stuff on the internet about bed bugs. If you have found the Preston’s and are reading this…please put your fears to rest. This company Knows what they’re doing, and never tried to sell us bed bug encasements or any other gimmick (actually they discourage them). If you have bedbugs let them handle it!
  • Terence W. Jun 21, 2016
    Pest Control Services
    Verified Review
    Needed to eliminate mice from attic and possum from patio deck.Eric was very professional and informative about the products used and time it should take effect.I would definitely recommend and use their services in the future.
  • Ross K. Jun 10, 2016
    Pest Control Services
    Verified Review
    Service went great. Tenant was very pleased with the service.
  • Traci A. Jun 7, 2016
    Extremely impressed with this company! Very knowledgeable and thorough to check every inch of your house from examination of carpets, couches, curtains, closets, drawers, bed mattresses, box spring, and so much more. This was actually the third company I called due to conflicting findings and I wish I knew about them to call first. Jay spent an hour and really took the time to look at every inch and physically show me identifiers and explained what he saw. I find this company to be straightforward and honest and will recommend them to all I know in the future. Amanda was able to quickly get me in and on the schedule within hours of the call. Jay was very knowledgeable, prompt and most importantly honest. My experience truly was great and stress free.
  • Betsy B. May 26, 2016
    Termite and Pest Inspection
    Verified Review
    I discovered what I feared might be the night before I was supposed to leave on vacation. Preston Pest Control came out within an hour to investigate, assured it was carpenter ants and treated them for what I believe to be a fair price.
  • Janice T. May 25, 2016
    Pest Control Services
    Verified Review
    Very thorough and informative. They came when they said they would not
    Jason P. May 25, 2016

    Janice, you 'mean' "THEY CAME WHEN THEY SAID THEY WOULD"....typos and auto correct drive us crazy too :) Thanks for letting us help your family!! See you at the next service.

  • Heather L. May 18, 2016
    Pest Control Services
    Verified Review
  • Larry W. May 15, 2016
    Pest Control Services
    Verified Review
    Hired Preston Pest Control to get rid of Carpenter Ant problem in my garage and in a few places of soffit/fascia around the house exterior. Also to rid the property of any mice and grubs/Japanese Beetles in lawn as I have battled them for years. So far, so good. Jay is always on time and communicates well, they were thorough and explained what they were doing at all times. Easy to schedule and re-schedule, billing was accurate. I don't think they are probably the cheapest but I don't think cheap when I have Carpenter Ants, mice/rats and grubs. A very good experience.
  • Victor Q. May 14, 2016
    Pest Control Services
    Verified Review
    I had a problem with rodents, Jason had his man Erik come out and assess the situation and it was quickly addressed, that took place on April 15, 2016 and my wife and I have not seen one rat or mouse since.
  • Daniel W. May 6, 2016
    Pest Control Services
    Verified Review
  • Shauna L. May 6, 2016
    Pest Control Services
    Verified Review
    They have not done the job yet....but I really liked how knowledgeable Amanda was and she really took time on the phone explaining to me
  • Nancy R. May 4, 2016
    Pest Control Services
    Verified Review
    I recently had a problem with fleas. I usually treat my yard and pets for fleas with great success, however this time I was unable to. Fleas were being found on my children so I immediately searched for pest control services. One of my searches lead me to Preston Pest Control. Within minutes a quote was sent to me and by the next day I had made an appointment. I spoke to Amanda who I must say impressed me with how knowledgeable she was. Every question was answered, every concern was put to ease and the fact that I wasn't rushed made me feel like she was interested and concerned about getting me the proper service to help my family. When Eric came out to service my yard and home he was in such a great mood! (I feel people show how much they love what they do by the way they represent themselves and the company, it shows me that I will get the best service) Eric was extremely patient as I got my children and pets ready to leave my home. He was willing to take the time to once again give me instructions on what needed to be done after services had been provided. It's only been one day, but I have yet to find any fleas on my dogs so it's off to a great start! My overall experience with Preston Pest Control was fantastic! I wasn't pressured into getting a yearly contract, however I do plan on using their services again.
  • Estelle D. Apr 26, 2016
    Bed Bug Extermination
    Verified Review
    Our service was probably the hardest Jason and Amanda have delt with. I'm not the easiest to deal with either must I add. Amanda is amazing answered EVERY question, email and phone call. They came out 4-5 times to address any issues or concerns. They are professional and I would recommend their service. If you have bedbugs let them handle it! They will do what it takes to get the job done!!!!
    Jason P. May 3, 2016

    We're never satisfied until our customers are completely happy :) Thanks for trusting us Estelle....

  • William G. Apr 23, 2016
    Pest Control Services
    Verified Review
    Very Good work. I will recommend this company to all my friends.
    Jason P. May 3, 2016

    Outstanding customer! Thanks for the referrals......

  • Tiffani L. Apr 10, 2016
    Pest Control Services
    Verified Review
    They did an awesome job, were very personable, and asked a lot a of questions to make sure I didn't pay for something I didn't need. Showed up when they said they would and were very thorough! Will definitely be using them again!
    Jason P. May 3, 2016

    Honesty is on the top of our Policy list. Too many other companies will lie just to make a sale; however we get more referrals/sales for being honest :) Thanks Tiffani....

  • Kenneth L. Apr 7, 2016
    Bed Bug Extermination
    Verified Review
    Jason was more persistent than the bedbugs. Normally he would come twice to eradicate our infestation. There were a few to be seen two weeks after the second treatment. Jason came a third time (no cost to us) and treated. That took care of the problem. Thanks Jason. My wife and I recommend Jason for getting rid of your bedbugs!
    Jason P. May 3, 2016

    It was a pleasure meeting you and the wife Mr Ken. More of a pleasure being able to get rid of those stubborn bed bugs. Sleep tight my friends.....

  • Eric H. Apr 6, 2016
    Pest Control Services
    Verified Review
  • Hugo S. Mar 31, 2016
    Pest Control Services
    Verified Review
  • Craig S. Mar 30, 2016
    Pest Control Services
    Verified Review
    The guys were quick and efficient. Did a great job.
  • Rex C. Mar 25, 2016
    Pest Control Services
    Verified Review
    Very professional. Though we decided to go another route the guys at Preston were very courteous and professional during their inspection. I would recommend them for sure.
  • Rebecca H. Mar 18, 2016
    Pest Control Services
    Verified Review
    They were able to get rid of the German cockroaches we brought into our house from the crappy apartment we got them from. After the apartments exterminator said it was impossible!
  • Rebecca J. Mar 14, 2016
    Bed Bug Extermination
    Verified Review
    Recently encountered an unwelcomed visitor/s in my home. Jason Preston was fast to respond and quickly treated my house. Very affordable service and customer service was outstanding!! Problem solved!!
  • Cynthia S. Mar 13, 2016
    Pest Control Services
    Verified Review
    Quick to respond and worked around tenants schedule.
  • Erik G. Mar 8, 2016
    Rodent and Animal Removal
    Verified Review
    Excellent! Great service.
  • John R. Mar 1, 2016
    Pest Control Services
    Verified Review
    The Prestons were very professional and courteous. We could not be happier at their thoroughness. We took extra cards to pass around because they are very deserving of your business.
  • Cedric P. Feb 17, 2016
    Pest Control Services
    Verified Review
  • Courtney C. Feb 9, 2016
    Pest Control Services
    Verified Review
  • Gary B. Jan 6, 2016
    Rodent and Animal Removal
    Verified Review
    Preston Pest Control was very thorough in their explanation of services, prompt with their arrival time, and did a great job addressing our rodent issue. Thanks for doing such a great job!
  • Rachel G. Dec 31, 2015
    Rodent and Animal Removal
    Verified Review
    Great service. I had rodent issues and they were gone within five days as promised. I have not heard or seen a single thing since they treated my home. Affordable and knowledgeable and they delivered what was promised. Would definitely recommend.
  • Karla A. Dec 16, 2015
    Pest Control Services
    Verified Review
  • Rosalinda M. Dec 9, 2015
    Pest Control Services
    Verified Review
    Personable, Professional, Prompt, Prepared
    Jason P. Dec 12, 2015

    Thanks for being a Perfect customer :)

  • Ashley M. Dec 6, 2015
    Pest Control Services
    Verified Review
    This company has just gained a loyal customer. I needed help and they came out the same day and took care of business. They actually explained what they were doing and why they were doing it. I will let you know when the pest are gone. Hopefully soon.
    Jason P. Dec 12, 2015

    Welcome aboard!! Rest assured they'll be gone soon.

  • DAVID L. Dec 3, 2015
    Bed Bug Extermination
    Verified Review
    We went on a small long weekend trip to South Padre Island and unfortunately, we brought back bed bugs on the way home with us. Within a week we discovered the bugs and immediately looked into a pest control company that had the knowledge to successfully removing them. Well I'm glad to state that Preston Pest Control was that company. They are very knowledgeable of the issue and if you follow their instructions to the T, you will remove them from your home. We were lucky that we found them in the beginning stages, but without the knowledge and type of removal that Preston did and instructed us, I believe we would still be dealing with this situation. I highly recommend Preston Pest Control for any pest removal, but especially for bed bugs. Five Stars all the way.
    Jason P. Dec 12, 2015

    Thanks for the review David. Its tough to get folks to leave 'bed bug' reviews (they say they don't want people to know they had them); however these reviews are extremely needed, to let others know who they can trust to get rid of the little vampires if they happen to get them. 1 out of 5 homes has had bed bugs.

  • Julie H. Nov 30, 2015
    Bed Bugs: We discovered that we had bed bugs, something nobody ever wants to find in their home. Amanda and Jason Preston are the pest control professionals that anyone should call, especially for treating bed bugs to permanently get rid of them. The Prestons are highly knowledgeable and great to work with. The two cycles of treatments that they recommend make sure that all bed bugs are killed. The thorough job they did for us was top notch. We are now at 60 days and bed bug free. It’s fantastic to feel at home again!
    Jason P. Dec 12, 2015

    Thanks for taking the time to leave us this review. It was great that you waited a few months, so you could testify to how well our process works in the later days...

  • Alex M. Nov 22, 2015
    Rodent and Animal Removal
    Verified Review
  • Terry A. Nov 7, 2015
    Pest Control Services
    Verified Review
    The exterminator showed up early after calling to make sure that was okay. He was was professional and very freindly.
  • Llew F. Oct 30, 2015
    Pest Control Services
    Verified Review
    Arrived when they said they would, did not perform services that were not needed and came back when I say an infestation. Great service and delivery.
  • Phil W. Oct 19, 2015
    Pest Control Services
    Verified Review
  • Jennifer R. Oct 17, 2015
    Pest Control Services
    Verified Review
    On time, friendly and efficient. Nice people who explained things to me thoroughly and answered all of my questions. Will definitely call them for future pest control.
  • Marla C. Oct 16, 2015
    Termite and Pest Inspection
    Verified Review
    They came out right away when we thought we had termites. They were fast and efficent. Checked everything out and looked at pictures we had taken. Then determined it was carpenter ants and not termites! They treated on the spot. Very professional and nice. We will be calling them back if we have any other pests that need to be taken care of.
    Jason P. Dec 12, 2015

    Thanks Marla. As you know, our core value is honesty. Glad we could help!

  • Paul B. Oct 8, 2015
    Pest Control Services
    Verified Review
    Fast response, answered questions expertly and patiently, low pressure discussion about options and couldn't have been clearer about next steps. Highly recommend.
  • Vel . Oct 5, 2015
    Bed Bug Extermination
    Verified Review
    I had exhausted all efforts in trying to figure out why I was getting bit up at night. I tried all over the counter remedies for possible bed bugs after researching for a period of time although I had yet to see one. I decided to call an exterminator and found Preston Pest Control on thumbtack. I was very pleased with my first conversation and hired them. I was skeptical as any consumer would be but was very surprised. They found the problem through their initial inspection. It was a very humbling experience. They resolved the problem with their two course treatment and it has been over 45 days and no sign of any B.B.. I would definitely recommend. I am a very pleased customer! Thank you.
    Jason P. Dec 12, 2015

    Thanks for letting us help you. We totally understand 'skepticism' due to the scams,shams,and lies out there about bed bugs--its shameful. Thanks for this review...it will help the next customer who is skeptical.

  • Gail H. Oct 2, 2015
    Pest Control Services
    Verified Review
    They were punctual and took plenty of time with me. Addressed all of my questions and concerns and were very efficient. I would definitely recommend them.
  • Jason C. Sep 26, 2015
    Pest Control Services
    Verified Review
    They provided quick and friendly service to help with an ant problem.
  • Daniel S. Sep 16, 2015
    Bed Bug Extermination
    Verified Review
    I ordered Preston Pest control for my in-laws. Amanda was very helpful in educating us through a step by step process. While they weren't the most inexpensive option, they were certainly the best option. Thank you for taking care of them.
  • Matt L. Sep 15, 2015
    Pest Control Services
    Verified Review
    Preston responded quickly and conveniently. They solved the problem that I have been battling for almost 3 years: those giant outdoor water bugs.
  • Jaime B. Sep 4, 2015
    Pest Control Services
    Verified Review
    The team was on-time and efficient. He was done before I knew it! Great service. Thanks!
  • Grace C. Aug 28, 2015
    Pest Control Services
    Verified Review
    Wonderful experience,flexible with timing to fit my schedule. Will hire again for my pest control needs.
  • Joe David G. Aug 28, 2015
    Pest Control Services
    Verified Review
    Fast and Friendly. Showed up on time and willing to guarantee their work. Would recommend to anyone needing pest control services.
  • Stacey B. Aug 25, 2015
    Bed Bug Extermination
    Verified Review
    I was more than pleased with Jason and and Amanda. They were both extremely knowledgeable, friendly and very sympathetic to our concerns. They talked us through every step we would need to take to get rid of bed bugs. Educated us with patients. And even took the tune to talk to our boys who err clearly traumatized by the situation. We followed every step they suggested to us and we are bug free. They are now my pest control company for life!! I can't say enough great things about them. Honest to a fault.
    Jason P. Dec 12, 2015

    Thanks Stacey. We love what we do! As you know, 'knowledge is power' against the bed bug and we love to educate every chance we get.

  • Pat R. Aug 22, 2015
    Bed Bug Extermination
    Verified Review
    Always on time, very professional and knowledgeable
  • Debbie M. Aug 22, 2015
    Pest Control Services
    Verified Review
    Very personable liked the fact the woman did the inside, man outside. Cost was a little higher but the fact they are reliable, friendly and give great customer service sold me
    Jason P. Aug 22, 2015

    Thanks a million Debbie. Also keep in mind, we intentionally use 'high end' products that we know for a fact work; vice deploying the standard 'cheap' products that most companies use to keep their profit margin higher.

  • Dale B. Aug 20, 2015
    Bed Bug Extermination
    Verified Review
    We thought we had bed bugs. After a thorough check they said we didn't. YAY! We had a couple other minor things for them to check, but bill was 1/12 what it might have been. They are honest, even if it means billing you for a MUCH smaller amount. HIGHLY RECOMMENDED!!!
    Jason P. Aug 20, 2015

    Thanks Dale. As you know, our leading policy and personal core values revolve around being completely honest and transparent!!

  • Stephen B. Aug 10, 2015
    Pest Control Services
    Verified Review
    This family owned and operated team provided a wonderful service that was full of information and an unrivaled friendliness. They were so great, that my wife and I were still talking about them at lunch. I rarely leave reviews, but these guys deserve every bit of accolade for making a bad situation so much better. With their expertise and knowledge, you'd expect them to have high rates, but we found them to be more affordable than any of the name brands. They truly had pride in their work and in their family. They want what is best for you as well.
    Jason P. Aug 20, 2015

    Thanks Stephen, for taking time to leave us a review. It truly helps other's who are deciding on who they wish to do business with in the future.

  • Christine L. Aug 3, 2015
    Pest Control Services
    Verified Review
    Friendly service and long lasting treatment
  • Elesabeth G. Jul 31, 2015
    Pest Control Services
    Verified Review
    Very responsive and great service.
    Jason P. Aug 1, 2015

    Thanks Elesabeth. It was a pleasure to meet you and solve your issues!

  • Donato G. Jul 25, 2015
    Pest Control Services
    Verified Review
    Jay and Amanda are great people and real pros. We Had a house pests problem and they fixed the problem most effectively. They answered all our questions. They are patient and very friendly. They did a follow up inspection visit within a few weeks. We certainly recommend them.
    Jason P. Jul 26, 2015

    Thanks a million Donato, we are always pleased to help such great folks. You can also leave us a review at https://plus.google.com/+PrestonPestControlSanAntonio/about

  • Joseph L. Jul 23, 2015
    Pest Control Services
    Verified Review
  • Kathy S. Jul 20, 2015
    Pest Control Services
    Verified Review
    Very friendly and professional! They were great!
    Jason P. Jul 26, 2015

    Thanks Kathy, it was a blessing to help your family. You can also review us at : https://plus.google.com/+PrestonPestControlSanAntonio/about

  • David T. Jul 17, 2015
    Pest Control Services
    Verified Review
  • Lori M. Jul 6, 2015
    Pest Control Services
    Verified Review
    Great job! Very good to work with!
    Jason P. Jul 26, 2015

    Thanks Lori! You may also place a review for us at: https://plus.google.com/+PrestonPestControlSanAntonio/about It helps our ranking in the search engines, so others can find us faster :)

  • Gabby W. Jul 4, 2015
    Pest Control Services
    Verified Review
    Jason and Amanda took care of the cockroaches, spiders and fleas at our place, they were very nice, professional, knowledgeable, thorough and took time to explain things. They were on time and did an outstanding job. Definitely recommend their services!
  • Mary K. Jul 1, 2015
    Pest Control Services
    Verified Review
    Jay and Amanda were great. Very happy with their services. They were on time and thorough.
  • Mike L. Jun 26, 2015
    Pest Control Services
    Verified Review
    I am very satisfied with Preston Pest Control. They are very thorough and explain to you just exactly what they are going to do and worked in a quick fashion. I will be using them again in the future!
  • Beth B. Jun 24, 2015
    Bed Bug Extermination
    Verified Review
    AWFUL! Could not hae been worse. They were not thorough. The minimal time and almost no treatment that they charged me seeral hundred dollars for was absolutely & totally Ineffective. When I contacted them to ask that what we could do about it, they were offensive and condescending. And, as upsetting as it was that their short isit to my home had been, it was equally upsetting that they had claimed to "guarentee" their work for 60 days after they supposedly treated me home. But in reality they DID NOT proide any "guarantee". Do NOT waste your money or your time with them.
    Jason P. Jun 25, 2015

    We are so sorry we could not help you. We are even more sorry that you chose to interfere with our treatment of the bed bugs/mites, after we asked you not to, which automatically voids the guarantee. You were also informed, it would take 2 treatments; not just one...however you chose not to have the second treatment (the process can not work if you chose not to follow the program). Of course we are saddened whenever we have a dissatisfied customer but its impossible to help or resolve an issue with such a confrontational individual who believes only in one-way communications. We truly wanted to help until you refused to call us back. We'd still be willing to help, if you wanted to call us. Please consider reading the other 87 reviews here......especially pertaining to bed bugs.... :)

  • Debbie M. Jun 20, 2015
    Pest Control Services
    Verified Review
    I am dealing with making my elderly mother comfortable from long distance. I have a very short period of time that I fly into San Antonio help my mom with things and I was trying to find service providers. Jason was very informative, professional, and where we haven't experienced the actual service yet - if it is anything like the set up, information and customer service I received prior to the actual service - it will be a win win situation!
  • Annita H. Jun 12, 2015
    Pest Control Services
    Verified Review
    Quick, and knowledgeable service. Would recommend to anyone.
  • Tiffany C. Jun 11, 2015
    Pest Control Services
    Verified Review
    Took care of my bed bug program. Sprayed and followed up. Informed me of the do's and don't so I don't have the bed bug experience again. Very nice and knowledgable. Will definitely use again in the future.
    Jason P. Jun 25, 2015

    Thanks for the review Tiffany, and thanks for serving our country! As you know now, killing off bed bugs is a true partnership...when followed correctly it is 100% effective (and ya gotta love our guarantee). Thanks for working with us and allowing us to help your family!

  • Andrew S. Jun 10, 2015
    Pest Control Services
    Verified Review
    Arrived on time. Walked me through what they found, and recommended options for spot control and future needs. I will continue to work with this service.
  • Delani C. Jun 9, 2015
    Pest Control Services
    Verified Review
  • Tess S. Jun 8, 2015
    Pest Control Services
    Verified Review
    They arrived next day to help us with our wasp/yellow jacket problem. I really appreciated the prompt removal for the safety of my 15 month grandchild that was stung.
  • Mary C. Jun 1, 2015
    Pest Control Services
    Verified Review
    This couple was great. Very respectful, efficient, and professional. No contracts required and said they could come back anytime. I will use this company again.
  • Elizabeth B. May 29, 2015
    Pest Control Services
    Verified Review
    Amanda and Jay arrived on time and got right to work. Amanda worked inside while Jay worked outside. They were both very thorough. Both were happy to explain things and gave great advice. They were friendly and pleasant to work with.
  • Johnny B. May 27, 2015
    Pest Control Services
    Verified Review
    Jay and Amanda are amazing at what they do and are extremely nice people as well. Definitely worth using for any pest problems.
  • Michelle B. May 27, 2015
    Pest Control Services
    Verified Review
    Although we just had service yesterday and so can't tell yet if it was completely effective, we have been very happy so far with our dealings with Preston Pest Control. They are easy to get ahold of, show up when they say they will, are friendly and reasonably priced, and don't try to up-sell their clients. So far, at least, the fleas seem to be gone!
  • Luz Z. May 26, 2015
    Pest Control Services
    Verified Review
    appears as if treatment was done to bring more roaches into the house than to eradicate them. No follow up was made and after 2 weeks I had to be the one calling them. No I won't recommend this company.
    Jason P. May 27, 2015

    Simply untrue. No one can 'create' more roaches. We actually tried calling several times for a follow up (all documented)...when we finally spoke with you this week, you did not wish to pay for the follow up. Please feel free to read the rest of our reviews. Your review is not exactly in line with the other 70?? You can not blame us for the way you operate your rentals.

  • Teresa R. May 23, 2015
    Pest Control Services
    Verified Review
    They called me next morning and came out same day. Amazing professionals !!!! Ticks and fleas hate this couple. They are the best !
    Jason P. May 27, 2015

    Thanks a million Teresa. We love what we do and always try to help folks as fast as possible. We're here anytime you need us.

  • Polly T. May 21, 2015
    Pest Control Services
    Verified Review
    Jay and Amanda were such a pleasant couple. They explained the process thoroughly, and we set up a second appointment.
    Jason P. May 27, 2015

    Thanks Polly.

  • Shawn D. May 20, 2015
    Rodent and Animal Removal
    Verified Review
    Polite, professional, and personable. Would highly recommend and would use their services again. Thanks for the great job!
    Jason P. May 27, 2015

    Thanks Shawn. We're very proud of our new rodent bait. Its awesome stuff.

  • Michael L. May 18, 2015
    Pest Control Services
    Verified Review
    Jay and Amanda were outstanding to deal with on the phone and in person. Their service was exceptional and we will be using them again in the future.
  • Jon A. May 11, 2015
    Pest Control Services
    Verified Review
    Great experience!! No ants anymore! :-)
  • Denise R. May 5, 2015
    Pest Control Services
    Verified Review
    Jay and Amanda Preston, Preston Pest Control, did an amazing job in my home. We were having trouble with ants and spiders in our newly built home and they came out the next day. They were there for 30-45 minutes, spraying our entire home, all 2,678 square feet! They educated us and took the time to listen to our concerns. We just moved to San Antonio from another city and finding a new pest control company was very scary for me, I didn't know if we would be able to find one that was just as good as our previous pest control company. We definitely found that in Preston Pest Control, I will recommend them to everyone that needs pest control services.
  • Annie G. May 4, 2015
    Pest Control Services
    Verified Review
    Jay Preston and Amanda helped us with a flea problem . They scheduled an appointment for the very next day and were prompt, very friendly and very professional. They explained everything they did and we were very pleased with their service and the quality of their work. It was a very pleasant experience.
  • Antonio B. May 2, 2015
    Pest Control Services
    Verified Review
    Excellent. They were very professional and eager to answer any questions we had and instructive
  • Yolanda B. Apr 30, 2015
    Pest Control Services
    Verified Review
    Preston Pest Control was punctual and thorough. I had ants throughout my yard and had started getting ants coming through my bathroom window. They sprayed throughout the house, yard and walk way to ensure I was rid of pests. Preston Pest Control were friendly and professional and asked if I had questions or concerns and guaranteed their work. I'm certainly calling on them again. Thanks
  • Stefania C. Apr 16, 2015
    Pest Control Services
    Verified Review
  • Victoria M. Apr 15, 2015
    Pest Control Services
    Verified Review
  • Tanja S. Apr 13, 2015
    Pest Control Services
    Verified Review
    They were so sweet and accommodating! They solved my monster mystery- which were actually baby possums. They sprayed with kid/dog/pet rat friendly chemicals. They were on time and warm and friendly. We need to wait and see if the palmetto bugs have been conquered, so four stars for now..... In the meantime I'm looking forward to seeing them in three months.
  • Jennifer J. Apr 13, 2015
    Pest Control Services
    Verified Review
    I could not have asked for better service! Clint & I are thoroughly pleased!!!! Great job!
  • Pamela . Apr 13, 2015
    Pest Control Services
    Verified Review
    I am usually suspicious when folks get many five star reviews, but am I glad I called anyway! These folks know their stuff, are professional, get in and get out, and are nice people. Simply said: they earned those five stars!
  • Nicole W. Apr 10, 2015
    Pest Control Services
    Verified Review
    Came out the same day and did a good job!
  • Lynn W. Apr 9, 2015
    Pest Control Services
    Verified Review
  • Karrie J. Mar 24, 2015
    Pest Control Services
    Verified Review
    You guys are awesome! Thank you for helping my family. It's hard to help when not close by. Not every customer can be pleasant but you know how to make people feel important. Thank you again! I need your number for reference. Karrie Johnson
    Jason P. Mar 26, 2015

    Thanks Karrie. We love what we do and value each of our customers. Our number is 210-503-5908...

  • Kyle D. Mar 23, 2015
    Rodent and Animal Removal
    Verified Review
    They did an excellent job could not ask for more.
    Jason P. Mar 26, 2015

    Thanks for calling us out Kyle. We had fun helping your family!!

  • Megan C. Mar 20, 2015
    Bed Bug Extermination
    Verified Review
    9 months pregnant with first baby when found out two of the bedrooms we were renting out had been infested with bed bugs! It is stressful deciding where to put the trust of your family's well being (mental & physical) and I cannot express how relieved & tremendously grateful I am for Jay & Amanda. Not only knowledgable & extremely professional, they went above & beyond to make me comfortable in my own home. Their courtesy & personal touch in handling my situation speaks volumes. I will definitely be referring them to anyone with this pesky & potentially tortuous problem & for quarterly maintenance. Thank you!
    Jason P. Mar 20, 2015

    Thank you ever so much for trusting us. It is our pleasure to provide 'real' customer service that goes above what most companies present today as the standard. We're looking forward to seeing your family in the future and watching your little blessing grow up.

  • Robertr J. Mar 18, 2015
    Pest Control Services
    Verified Review
    Showed up on time and got right to work.Have not seen an ant anywhere.Will use again.Try them.Good people.
    Jason P. Mar 18, 2015

    Thanks Robert! We love how effective and safe our products are for our customers.

  • Brandy P. Mar 5, 2015
    Pest Control Services
    Verified Review
    They did a great job! I think the roaches are almost gone! They explained everything .
  • Mary C. Mar 1, 2015
    Bed Bug Extermination
    Verified Review
    I am impressed with Preston Pest Control. After a failed DIY attempt, and hiring a guy that used foggers, Preston Pest Control contacted me through Thumbtack. Their product is safe enough for me to remain in the house with my infant and the cats were free to roam yet it eliminated our bed bug problem. And it was a bad infestation. They were timely, knowledgeable, reasonably priced, and friendly. Outstanding company!
    Jason P. Mar 5, 2015

    Thanks Mary. Call on us anytime. We pride ourselves are our process and it's safety for all.

  • Carlos G. Feb 27, 2015
    Pest Control Services
    Verified Review
    great service, they check everything and took the time to explain to me what was happening, I feel good knowing that all is under control thanks to them
  • Theresa G. Feb 17, 2015
    Pest Control Services
    Verified Review
    They arrived on time, were quick and efficient.
    Jason P. Mar 18, 2015

    Thanks Theresa! We believe we are a great alternative to the large corporate companies (Orkin/Terminix) with better pricing and top notch service.

  • Cathy G. Feb 13, 2015
    Rodent and Animal Removal
    Verified Review
    Our experience with Jay and Amanda was outstanding. They explained to us what they were doing and gave us tips on how to prevent fruit flies and bugs from coming in.We called them out to take care of mice/rats. So far we haven't seen any critters around. Jay and Amanda were here for 30 minutes. They did a great job and we will recommend them to all our friends and family.
    Jason P. Mar 18, 2015

    Thanks Cathy! We love our exclusive rodent procedure. As you know, we are the only company in the state that currently uses it. It's effectiveness is awesome.

  • Juliet K. Feb 12, 2015
    Pest Control Services
    Verified Review
    Great Service at a great price
  • Leanne B. Jan 18, 2015
    Pest Control Services
    Verified Review
    Intelligent people, roaches are all gone!
  • Natalia M. Dec 24, 2014
    Pest Control Services
    Verified Review
    Very Professional And Efficient.I Will Be Setting Up Quarterly Visits!
  • Samantha F. Dec 18, 2014
    Pest Control Services
    Verified Review
  • Dina A. Dec 18, 2014
    Pest Control Services
    Verified Review
    They are very good they came at the time give me good price and they spray the hose in the same day...
  • Janice S. Dec 8, 2014
    Pest Control Services
    Verified Review
    Very professional and friendly.
  • Laura L. Dec 5, 2014
    Pest Control Services
    Verified Review
    I'm so glad I met Jay and Amanda through Thumbtack! They showed up on time and got right down to business. As a single woman, I was more comfortable with a husband/wife team in my home. They were knowledgeable and gave me a quick 101 about Texas bugs and answered all my questions. HIRED!
  • Jimmy C. Nov 18, 2014
    Pest Control Services
    Verified Review
    Look no further, after trying several "highly rated" Angie & Google listed companies, these guys killed every bug. They are the first to do so! I didn't actually meet them (my wife did) but I see their results and I am extremely pleased to see the centipedes gone. She said they are extremely nice and we will use them for now on.
  • Michelle S. Nov 13, 2014
    Pest Control Services
    Verified Review
    I got a quote and service within hours of each other !! Very affordable .They are extreamly nice. Informed me on all that was going to happen and what to look for. I couldn't be more happy with it all..I'm recommending them to everyone!! Thank you Jay and Amanda !!
  • Andrew A. Nov 11, 2014
    Pest Control Services
    Verified Review
    Preston pest control went above and beyond for us. We are so grateful for companies who support veterans and active duty. We got a great rate and they were available immediately. We have set up a quartly plan with them and look forward to more great customer service. Happy Veterans Day.
  • Su P. Oct 12, 2014
    Pest Control Services
    Verified Review
  • Mary P. Oct 8, 2014
    Pest Control Services
    Verified Review
    Amazing! They did a great job and were friendly and quick to take care of my pests. I would recommend them to everybody and look forward to continue working with them in the future.
  • Robert M. Oct 8, 2014
    Pest Control Services
    Verified Review
    It is ongoing. I still have roaches in the home in question. Have another service call set for this Saturday. After that I can better gauge the quality of the service. People at Preston are pleasant enough to deal with.
  • Mark R. Oct 6, 2014
    Pest Control Services
    Verified Review
    Great experience. I called them at about 1230 and they arrived on short notice-2:00 pm. Very thorough and very professional. We were new to the area and did not have the benefit of friends informing us who to go with. Glad that I was able to see their reviews to help me chose. They do great work and am glad they were able to help us. Additionally, their quote was better than any other.
  • Manuel T. Oct 4, 2014
    Pest Control Services
    Verified Review
    Very professional and courteous, provided excellent service and knowledge on the issues we were having. Would definitely recommend their service to anyone.
  • Linda W. Sep 29, 2014
    Pest Control Services
    Verified Review
    If you need a great pest control company look no further, Preston was courteous and came same day due to a problem we were having with ants in our office. Will definitely use them again in the future.
  • Virginia R. Sep 27, 2014
    Pest Control Services
    Verified Review
  • Victoria P. Sep 26, 2014
    Pest Control Services
    Verified Review
    They were very nice and friendly. Also, they did a great job taking g care of my problem. They will definitely be my go to pest control of I need them again.
  • Madeline M. Sep 26, 2014
    Pest Control Services
    Verified Review
  • Julie S. Sep 24, 2014
    Pest Control Services
    Verified Review
    They were on schedule and in task. Very kind people and recommend them.
  • Marilu M. Sep 23, 2014
    Pest Control Services
    Verified Review
  • Linda S. Sep 23, 2014
    Pest Control Services
    Verified Review
    Preston was very professional and courteous. Preston was punctual with the appointment time and took time to explain what he was doing. Thanks
  • Adam K. Sep 21, 2014
    Pest Control Services
    Verified Review
    Jay and Amanda were quick, thorough, and knowledgeable. We were having a problem with ants in our yard. Some had even managed to build a mound by our back door and the mound actually got inside the house. They came to my house in Austin (they're from San Antonio) on a Sunday afternoon and took care of everything. Moments after they left, my wife and I were already seeing results in the form of dead ants. I would definitely recommend them!
  • George A. Sep 17, 2014
    Pest Control Services
    Verified Review
    Very nice and polite and concerned about your problem pests. So glad I choose them.
  • Matt T. Sep 12, 2014
    Pest Control Services
    Verified Review
    Extremely helpful, friendly, and knowledgable. Plus a great price. I would gladly recommend them to friends and family.
  • Tara P. Sep 10, 2014
    Pest Control Services
    Verified Review
    Prompt, professional, reasonable, and knowledgeable. Will continue using their services and will recommend to others
  • Ben A. Sep 10, 2014
    Pest Control Services
    Verified Review
    They showed up as promised, explained their services and got to right away. They were courteous, polite and very efficient.
  • Marcie T. Sep 2, 2014
    Pest Control Services
    Verified Review
  • Lorlee H. Sep 2, 2014
    Pest Control Services
    Verified Review
    Great job!! Fast and affordable service!! I would definitely recommend them!
  • William A. Aug 31, 2014
    Pest Control Services
    Verified Review
    His guys were courtesy and on time. Very professional and did an excellent job exterminating.
  • Linda T. Aug 27, 2014
    Pest Control Services
    Verified Review
  • Melissa S. Aug 23, 2014
    Pest Control Services
    Verified Review
    Nice, friendly, on time, quote and price the same,
  • Alex G. Aug 22, 2014
    Pest Control Services
    Verified Review
    Great service at a great price. They were very responsive and came to service my home the day after I called him. I would recommend to others.
  • Rebecca P. Aug 21, 2014
    Pest Control Services
    Verified Review
    This company showed up the same day I posted the request. They were knowledgeable, thorough and pleasant to work with. There were no surprises or pressure for future commitments. Great service, great people, great price ... Will recommend them to others.
  • Anthony A. Aug 6, 2014
    Pest Control Services
    Verified Review
    Jay was quick to connect, very professional and flexible.
  • Tina T. Aug 5, 2014
    Pest Control Services
    Verified Review
    Jay was prompt, professional and thorough. He was also friendly and very easy to talk to.
  • Cynda H. Aug 1, 2014
    Pest Control Services
    Verified Review
    great job thanks! Inquired about semi annual pest control, reply was within 24 hours and given 3 dates/ times available for first appt. 3 days later, showed up onetime and did the job for a reasonable price. WILL use this company again
  • Rudy A. Aug 1, 2014
    Pest Control Services
    Verified Review
    He helped eliminate a wasp nest that I was having problems with. What impressed me more about Mr Preston was the fact that he did what he could to fit me into his schedule within a days time. I highly recommend Jay and would do business with him again in the future.
  • Tiffany B. Jul 30, 2014
    Pest Control Services
    Verified Review
  • Nicole M. Jul 28, 2014
    Pest Control Services
    Verified Review
    Mr. Preston responded quickly and took care of business fast. I had a lot of wasp nests building up on my house and he was able to take care of all them. thanks!
  • Mike K. Jul 24, 2014
    Pest Control Services
    Verified Review
    He was fantastic. Came when he said he would. Was thorough and very professional. We have pets and the stuff he sprays is pet friendly. I would 100% recommend him. He beats the other pest control services in price and satisfaction.
  • Mo C. Jul 23, 2014
    Pest Control Services
    Verified Review
    They did a great job. We will probably have them come quarterly to keep our home pest-free.
  • Michael B. Jul 22, 2014
    Pest Control Services
    Verified Review
    Called Preston Pest Control about a cockroach problem at the house.Jay was friendly and quick to take care of the problem. Sprayed the house and was thorough about his work. Total price was cheaper than price quoted! Definitely recommended!
  • William L. Jul 20, 2014
    Pest Control Services
    Verified Review
    Came same day when I called him and took care of the entire property and inside quickly. Kept me informed about the whole process and assured me that my pest problem would be taken. Care of as well as it is all pet friendly I'm a very satisfied customer
  • Maria M. Jul 20, 2014
    Pest Control Services
    Verified Review
    I called Jay due to an ant issue in our home and back yard. He answered his phone on a weekend and was willing to come out to my home on that Sat I called. I decided to meet him on Sunday, which is very convenient for us not being able to get away as easily during the work week. He arrived to our home on time. We talked about my issue and he made me feel like he would take care of our problem. He listened to our concerns, assured us what we found were fire ants. He treated our home inside and out very quickly. I appreciate his honesty, and not feeling pressured into being up sold for other treatments I do not need at this time. I feel Jay will take care of any other issues as needed and trust he will be accessible. I plan to keep our home as pest free as possible with Jay's quarterly maintenance visits. My experience was great and stress free.

Q&A

What education and/or training do you have that relates to your work?
In our profession we must do continuing education classes in order to renew our licenses from year to year.
How did you get started doing this type of work?
My family has been in this business for over 30 years.
What types of customers have you worked with?
Commonly roaches are in issue. The large American roach more here in Texas due to the palm trees they love. Bed Bugs are #2 on the list.
What advice would you give a customer looking to hire a provider in your area of work?
Stay away from the larger corporate companies with national advertising. Hire a local company. They will truly care for your home and situation.
What questions should customers think through before talking to professionals about their project?
Our company is on a quest to change the face and operations of the pest control industry. Large Corporate companies are cutting corners and not practicing good customer service. We've heard the complaints and have responded with even MORE customer service tactics and options...