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DO NOT! I SAID DO NOT~!! use South Texas Construction (S.TX.C) for any remodeling or construction of anything. If I would have known and been able to read the review before me it would have saved me this headache. I tried googling S.TX.C to find reviews but did not find anything in August of 2012. He indicated that he was based in Arlington,TX. Joshua LeBlanc came in with a nice portfolio and was able to match the best bid. He was suppose to build a covered patio with a concrete slab. We stopped at the concrete slab and let me tell you why. He does not know what he is doing. He came understaffed and tried to pour a 12x30 (but only poured 11 1/4 x 12) slab out from out existing patio, WITHOUT tying it into the existing foundation and used wire mesh instead of rebar. This slab is HUGE and does not have the support it needs. Secondly, the surface is not smooth, you can see all the rocks and little surface cracks already and it is not level at all. Thirdly, he was taking so long the concrete guy had to leave so they poured the rest of the concrete mixture onto out driveway on a piece of tarp. It dried up and there was an ugly mound in from our home for a few days. He attempted to clean it up and chiped parts of our driveway and left rocks everywhere. He used out water hose and left the water running twice. The side and back of my yard is ruined because they didn't lay down any boards to transfer the concrete. Even our neighbors side is ruined! They tried backing up the concrete truck in a small space and when we told him to fill it in with dirt he used the concrete crumbles!! He told me that night when he left after pouring the concrete that he would fix it with some leveling agent and since it was not our fault and since he did not do a very good job he would do it without charging us. LIES! He came back with a proposal of placing flagstone to fix it and it would cost us another 3000+ and if we went with the leveling agent it would cost us 2000!!! Because he was not going to do anything for free even though it was his mistake! We told him that we would only pay for the slab and we wanted our deposit back and he refused and said he would give back 550 out of the 4000 we put down for a deposit. After we told him we would have to take him to court, he didn't respond and did not come back to clean up anything! I can not believe that he has treated us this way, as we were very cordial and welcoming to him and his worker. We gave them drinks every time they were there and even ran out to grab a few missing items for them. The pictures will show you how sloppy his work is and will prove he does not know what he is doing.Sep 4, 2012
We recently hired this contracting company to build a patio cover and fireplace at our home in The Colony, TX. They claim to have constructing entities both in south and north of Texas. I know this is the company, because his name is Joshua Leblanc. I believe that the person I dealt with is the son. Joshua Leblanc Jr. told us that he would obtain permitting and ensured us that everything was going to be taken care of and the structures would be to code. When we did the contract he also told us he had insurance and gave us a copy of this insurance. He stated that he had a warranty, which at that time, he did not produce any document, but told us that it was for labor only for two years. During the construction time period there were many times that we inquired about the work that he was doing and what we had asked for. For example, we wanted the fireplace in the corner of the patio. After the beams and framework was complete I asked him about it and he told me that with this type of patio cover that we wanted, he didn't want to do it there. He didnt want to do it there for structural purposes, later it bacame more clear that he just didnt know how to do it. As the projects were coming to a close, there was several things that he said he would do but never followed through with. One of the most noticable items was that the roof leaked considerably. We asked him if he could fix the roof from leaking to which he replied that he would take care of it. When I came home from work that evening I climbed the ladder to inspect the roof and was shocked at the condition of the roof, I had no clue as to how bad it actually was. It did not take long to see that he did not know what he was doing. We asked him by text, for the building permit number and the inspector that inspected the work. He told us that he called The Colony building department and was told that he didn't need any special paperwork. Which is false. He needed both a permit and to be registered with The Colony building department as a licensed contractor. We then contacted him that we needed this corrected and he told us that he was on another job and he will get back with us. We told him that there were alot of things out of compliance and out of code and he asked us, what makes us think its out of code. That started a snowball effect of several areas that we have since learned that are out of compliance and code, and will eventually affect the structure of the existing home and roof. IOver the course of the weeks that followed several contractors came out and each one stated that the roof and fireplace was irrepairable and would have to come down due to poor workmanship and inferior materials. We called several lawyers and one told us to call the insurance that he provided and make a claim. We learned that his insurance was cancelled in March of 2012. We started paperwork and have documentation that shows several areas of his work and how it is deteriorating rapidly. He used inferior material and the boards of the structure are sagging. And the fireplace was built with non fire resistance blocks, so we can't even use it. We were told everything would have to come down and be rebuilt. We sent him paperwork explaining what we wanted done and his alternative resolution rather than going to court. We sent these by certified mail and a notice was left but he has yet to pick it up. We then proceeded to contact him by text, because we were not getting any response from email or mail, and explained to him that we would like for him to honor his warranty and come fix the patio and fireplace. He stated that he can arrange a time to come do that. I made it clear to him that the structures needed to come down and rebuilt. And that we understand that we will be responsible for the material. At this point we were trying to be reasonable. Didn't make sense, but we need this done before it destroys our roof. He wrote back that it will be another 8000-9000 in materials. We know now, that that's false. We know that materials range from 2000-2500, from bids that we have received from contractors that have come in and bid on cleaning up this mess.We now know that he promises higher grade materials and uses the lowest quality materials. But we told him that we will be buying the materials. After learning he would not be purchasing the materials he then changes the restrictions on the warranty to where the labor would now be charged. Then I went on to ask him if there were in fact any licensed contractors in their company and if we can get their contractor lincense number. We have yet to get a response. Please learn from my grave mistake and be cautioned before you hire contractors of this nature. The patios displayed on his website is a far cry from what litters our backyard.Aug 29, 2012
- What advice would you give a customer looking to hire a provider in your area of work?Look for a contractor who provides all material and labor with at least a multiyear warranty, and gets the job done right the first time.