Paint Pros Remodeling
About this pro
Updated an old backyard patio. The existing original patio had a low ceiling and was not convenient for relaxing with family and friends. This job included adding a new deck, raising the ceiling and adding a gabled roof to match the house. All electric work was done well and the finished patio was painted to match the house. The old patio was completely removed. The new space provides an atmosphere perfect for relaxing or entertaining. As far as what could have been done better, there really is nothing to report as this job was done on schedule and met the intent of the design.Aug 24, 2016
Greg Jimenez, Paint Pros Remodeling contracted with me on 8/21/2015 to replace a roof. He requested a $3,500 deposit. After research, I gave him a check in this amount. After two weeks and no scheduled date for the job to begin, Mr. Jimenez informs me he does not do the job; "the people who provide the shingles do the roof." I didn't contract with this ghost company and asked Mr. Jimenez to return my deposit and void out the contract. He agreed, but so far he has not returned my deposit. He insists he is "waiting for a check." I contacted Thumbtack customer service and they are trying to assist. I am 70 years old.Sep 10, 2015VerifiedGreg J.'s reply
This claim has been resolved. Originally, it was just a misunderstanding with Patricia. I do all the roofing work, and I am always proud of the quality of my work. I believe in being transparent with my customers. Therefore, I have taken this negative review to heart and make sure I communicate with my customers to make sure this doesn't happen in the future. This case has been resolved and Patricia is happy. She received her money back in full, and we maintained a professional interaction.
Mr. Greg Jimenez came out and walked us through the entire process to our full understanding. The entire roof was replaced to our satisfaction, as well as a few shingles that had fallen off were put back up for us at no additional costs since they had those tall ladders. The job was finished promptly, in one day and the everything was done very professionally. Thanks again, and God bless you!Dec 14, 2015
I had new roof shingles replaced by PPR.Worked was performed in a timely manner,removal of existing old shingles and disposal was smooth.Cleaning after completion of job was well done.Price to perform work was reasonable.Some sidding was also replaced,painting was done and overall I was satisfied with the quality of work done.Since,I've referred PPR to 5 other friends and family and have not heard anything negative about their work or pricing.They do what they say the'll do at a fair price.San Antonio,Tx.78250Nov 7, 2015
We had to replace old pressed board siding on one entire 2 story wall and replace various damaged pressed board siding at various other locations around the house. Some trim boards were also to be replaced. The siding was power washed prior to spray painting the entire house. Greg was accommodating at repairing several areas that were in question as to whether we at planned to include those repairs.The major trash was removed on a timely manor.Nov 4, 2015
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- What should the customer know about your pricing (e.g., discounts, fees)?We are not expensive and you will love our quality. Several customers have considered us reasonable.
- What is your typical process for working with a new customer?We meet with the customer to get an idea of what the customer would like done on their project. Help the customer with ideas from recent project we have completed. They will receive my personal attention. I will provide jobsite management, construction schedulig and continuous communication with the homeowner or client. I would sincerely appreciate an opportunity to work with you onyour future projects.
- What education and/or training do you have that relates to your work?During high school ad college I studied architecture and design. After reviewing designs the customer may have I can evaluate and access a design that will work for them.