1-Two-Tree Trimming

San Antonio, TX

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About this pro

How does your business stand out?

My observation is that most licensed and insured tree companies provide adequately decent arbor care services. We go beyond adequate however and strive for a final look that is truly majestic. Another area of excellence is in taking the time to attentively listen to the customers vision for the treescape and then deliver it. We invest significant time during the consultation process to look closely and ask questions that allow us to share in their vision. At the same time we are considering several factors and options for how to provide service at the lowest price possible. I also think our final yard clean-up is unsurpassed. Finally, no other local tree service offers as much online support. We provide detailed online estimates and invoicing. Then once the work is completed, we continue to be at the customers service by offering a monthly online newsletter called Arbor Tips that provides helpful tips and ideas for maintaining majestic trees and vibrant landscape flora. Arbor Tips is a complimentary service provided exclusively to the valued customers of 1-Two-Tree Trimming as our way of saying thank you - we really do appreciate your business.

What do you enjoy about the work you do?

To borrow from the old 70's movie Apocalypse Now, "I love the smell of chainsaws in the morning." Something about standing out on a lawn at 8:00 am with men in the trees and chainsaws running really appeals to me. The tree business requires balancing artistic at-one-ment with nature alongside vigilance for quality and safety. This balance keeps me grounded and attentive. Then there are the people I meet. Hard working, value oriented, no non-sense south Texans are my kind of people and I've made many friends in this business. But when all is said and done, what keeps me going through the challenges of managing a company in an inflationary economy is the look on people's faces when they see the final product and feel that it was money well spent. To know that one has provided a true value in another person's life is deeply fulfilling.
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Location

San Antonio, TX 78239

Years in business

5

Number of employees

8

Times hired on Thumbtack

74

Reviews

35 Reviews
  • Thumbtack Customer Sep 19, 2017
    Still in progress, but work has been scheduled. Contractor is doing more than I expected and for lower cost.
  • Sean W. Jul 27, 2017
    Tree Stump Grinding and Removal
    Verified Review
    They were quick and we no longer have these annoying stumps in our yard. Score!
  • Thumbtack Customer Jul 15, 2017
    Responsive to my requests.
  • Don E. Jul 14, 2017
    Tree Trimming and Removal
    Verified Review
    1-Two Tree trimming was impressive, first to look at the job and quote, explained well what they would do in response to my request and direction such as spraying the cuts and care not to damage plants or roof. Totally professional and did the checkoff list at the end of the job. they were not the high or low bid however the bid was fair and the work was completed with 100% satisfaction, I would hire them again.
    Robert E. Jul 14, 2017

    Thank you for the very positive review. 1-Two Tree Trimming appreciates the time you took to respond to the review. We are pleased that our team performed to your expectations and satisfaction. We love hearing the positive feedback and we look forward to working with you again!

  • Michelle R. Jul 3, 2017
    Tree Trimming and Removal
    Verified Review
    This was absolutely the BEST experience. We would hire them again and recommend them to everyone!
    Robert E. Jul 14, 2017

    Thank you so much for the kind words. We appreciate your business! We look forward to trimming your trees in the future.

  • Chris L. Jun 17, 2017
    Tree Trimming and Removal
    Verified Review
    1-Two-Tree removed one tree, and trimmed another one for me. I highly recommend them to anyone needing similar work done. Their quote was very reasonable and the lowest of the quotes that I received. When it came to the actual work they showed up on time, with a large crew, completed the work I asked for, kept everything I asked them to keep, and cleaned everything up promptly. They were easy to work with on rescheduling and easy to work with when it came to the actual work. Highly recommend them to anyone needing tree work done.
    Robert E. Jun 20, 2017

    Not everyone notices or takes time to recognize when contractors take the time to care. So when a customer shows appreciation for quality service we can't help but feel appreciation back. And we do care. 1-Two-Tree Trimming looks forward to being at your service in the years to come.

  • Jenny C. Jun 8, 2017
    Tree Stump Grinding and Removal
    Verified Review
    I highly recommend!
    Robert E. Jun 20, 2017

    Thank you so much!!

  • James L. Mar 9, 2017
    Tree Trimming and Removal
    Verified Review
    Very large dead Cottonwood removal
    Professional crew arrived and removed a very large tree that was dangerously close to my home. The head tree trimmer was like a surgeon who methodically trimmed all the branches safely away from the house. They made quick work of the tree and chipped all the smaller debris, hauled off everything and raked the yard all for a very fair price. I highly recommend them and if I need any other trees removed they have my business.
    Robert E. May 23, 2017

    Thank you so much for an awesome review. We appreciate your trust in our business and will continue to to provide you with first first class service. You can count on us, again thank you.

  • Robert K. Jun 24, 2016
    Tree Trimming and Removal
    Verified Review
    very honest and fair...Team did a great job trimming and cleaning up afterwards
  • Bruce W. Jun 24, 2016
    Tree Trimming and Removal
    Verified Review
    I'm still waiting to do my second job with them but first experience was great Robert the owner was very professional and fair didn't try to over sell like many places and his crew did a great job.I had him come out about a month ago to give me a quote again very professional and fair.My starter went out on my car the next day and then I was going to visit my daughter so I called him to post pone but I will be using them again.
  • CJ L. Mar 21, 2016
    Tree Trimming and Removal
    Verified Review
  • Alaine K. Mar 21, 2016
    Tree Trimming and Removal
    Verified Review
    Robert was always prompt and on time. During the estimate he provided a very clear description of what his team would do. Although his team arrived a little late, they did a great job and completed the work in the time estimated. The project met my goals
  • Gary M. Nov 13, 2015
    Tree Trimming and Removal
    Verified Review
    did as promised and more, on time, cleaned up everything - very professional
  • Sandi H. Oct 23, 2015
    Tree Trimming and Removal
    Verified Review
    This was a hard decision as all the responders were prompt, nice, and knowledgeable. Robert's bid was the best & he worked me in the same day to avoid the upcoming storm delays. He made sure that his crew was here and instructed. They worked swiftly and thoroughly and did an excellent job of cleanup. Well done!
  • Claudia S. Sep 28, 2015
    Tree Trimming and Removal
    Verified Review
    Excellent! Job well done! 14 + Live Oaks trimmed and de-mossed. Property was clean and everything done to my specification. Robert was great to work with. Will definitely use again and recommend to others.
  • Lucas C. Sep 23, 2015
    Tree Trimming and Removal
    Verified Review
    Very punctual and did a great job on a tree that we needed work on. Pricing was very good. Ended up having the tree topped instead of stumped and it came out looking great!
  • Robyn F. Sep 19, 2015
    Tree Trimming and Removal
    Verified Review
  • Mark M. Sep 8, 2015
    Tree Trimming and Removal
    Verified Review
    They came out, surveyed, cut and removed ALL debris. Extremely satisfied.
  • Joseph S. Aug 30, 2015
    Tree Planting
    Verified Review
    Robert and his crew were fantastic. I was extremely pleased with the experience from start to finish. My trees had ball moss, they needed trimming and I wanted a mess of vines that invaded my trees removed. Robert explain what he and his crew could do and gave me a very reasonable bid. I had received another bid that was lower, but after talking with Robert I had no doubt he was the man for the job. Robert's crew was punctual, professional and friendly. The job they did on my trees exceeded my expectations. I will definitely call on 1-Two-Tree Trimming in the future. I proudly display their sign in my yard. (Great job guys!)
  • Tracey G. Aug 5, 2015
    Tree Planting
    Verified Review
    Robert and his team performed trimming services on two trees and cut one down to the stump for a very reasonable price. Very professional and courteous - I would recommend their services highly. :-)
  • Darin W. Jul 31, 2015
    Tree Planting
    Verified Review
    I contacted Robert in regards to trimming 4 trees that had not been trimmed in several years. After speaking with Robert and based off his recommendation we decided on going with a 70% trim due to dead limbs and water sprouts. In addition he did another 3 trees. All I can say is the difference is night and day. The trees look amazing!!!! Robert and his crew completed the work in a timely manner and were professional throughout the job. The only evidence his crew had been at the house was the amazing result he left us with. I would not hesitate to recommend this company and have already. Robert provides exceptional work at a very affordable and competitive price.
  • Julie C. Jul 13, 2015
    Tree Planting
    Verified Review
    We have used Robert and his crew on two of our houses and were completely impressed with their professionalism, fair pricing and how fast they got the jobs done. When they left, you could never even tell that they had even been there as they cleaned up so well and our trees looked amazing! If you are looking for someone you can TRUST as far as pricing and a job well done, look no further and call this company! Oh, and they send out handwritten thank you cards!! Who does that anymore?
  • Jay S. Jul 6, 2015
    Tree Planting
    Verified Review
    Say and what you can do... Do what you say. Robert and his team have this down. My trees look amazing. He and his team came out (not just on time but early) and cleaned up the 23 Live Oaks on our property and hauled all the trimmings away leaving a well cleaned and manicured result. Outstanding Job!!!
  • Kathy T. Jun 17, 2015
    Tree Planting
    Verified Review
    Robert was great. He was prompt, polite & professional. We had to do a whole yard clean up at my elderly mother's home. It was severely overgrown. The trees & house look great now and we'll definitely use him again!
  • James O. Jun 12, 2015
    Tree Planting
    Verified Review
    The whole process was well done. Robert & his crew did exactly what they said they'd do. They arrived in a timely manner; were courteous and professional; did the work with precision & cleaned up afterward.
  • Carl N. Jun 11, 2015
    Tree Planting
    Verified Review
    1-Two-Tree trimming did an excellent job taking out a 20+ foot cypress tree in my front yard. The tree was immediately next to my house thus presented challenges that I could not handle personally. The crew climbed up the tree and cut their way down, leaving just a 1" stump. The cleanup was superb and I did not have to do any additional work myself. I will definitely call them back next time I need tree service.
  • Charles L. Jun 1, 2015
    Tree Planting
    Verified Review
  • Richard R. May 7, 2015
    Tree Planting
    Verified Review
  • Leah D. Apr 29, 2015
    Tree Planting
    Verified Review
    Great overall service. They showed up on time and completed the task in a timely manner. Great prices. I definitely recommend this company and will use them in the future.
  • Robyn T. Apr 17, 2015
    Tree Planting
    Verified Review
    I was very please with my conversation with Robert. He sent a crew out to the next day to give me an estimate. Robert said he was going to send me a copy of the estimate to me via email and I never received it. I have tried to reach him multiple times and have not heard back from him. I am disappointed to be writing this review due to the fact that this company comes highly recommened.
    Robert E. Apr 23, 2015

    My sincere apologies for any inconvenience caused by the two week delay in submitting an estimate. We discovered a corporate break-in on Monday morning, April 13th. Computers and phones were lost and it has taken over a week to file insurance, replace lost electronic equipment and try to get caught back up with the flow of business. You probably have found another tree company by now and I hope they do a great job a reasonable cost. Please reconsider 1-Two-Tree Trimming the next time you are in need of an arbor service company and you will receive prompt and responsive service.

  • Greg S. Apr 16, 2015
    Tree Planting
    Verified Review
    Robert's crew did an awesome job! Timely, helpful and professional. They were on time and even worked thru the rain! Great price, great service. Highly recommend!
  • Kendall N. Mar 25, 2015
    Tree Planting
    Verified Review
    Robert was the fastest to respond and provided the lowest quote over several competitors. His crews showed up on time and got to work quickly. Robert worked with the crews to help and talked with my wife at the same time to make sure she was happy with their service. His guys cleaned up my yard and deck better than when they got there. I would recommend these guys and will definitely be using them again!
  • Diane S. Mar 23, 2015
    Tree Planting
    Verified Review
    Very affordable great service. Robert was professional, and had awesome communication so I could ensure the job was done to my liking. He's my go-to arborist, now! đź‘Ť
  • Terry R. Feb 28, 2015
    Tree Planting
    Verified Review
    Robert Elwood was very professional from beginning to end. They provided a very competitive quote and I actually choose 1-Two-Tree Trimming over the lowest bidder, as I felt more comfortable with Robert and felt I was going to get the most for my money with his work. His crew showed up on time and did a great job. I would hire Robert again and recommend him to others.
  • Curtis J. Feb 22, 2015
    Tree Planting
    Verified Review
    Robert was very promt, courteous, and thorough. He was well below his competitors pricing and he was available to do the job a day sooner than expected. His crew did a great job of cleaning up when they were finished and they were done in a timely manor. I would highly recommend 1-two-tree trimming.

Q&A

What education and/or training do you have that relates to your work?
The city of San Antonio is great about providing consistent on-going education to it's licensed arbor professionals. We have access to information flowing from Texas A&M, the International Society of Arborists and various experts in the field. Because the city cares about maintaining it's tree canopy as a whole, we in the business benefit from it. And so do our customers regardless of whether they live in the city or the Hill Country. 1-Two-Tree Trimming technicians attend these training seesions regularly and I also stay connected to the industry through membership in the San Antonio Arborist Association.
How did you get started doing this type of work?
While in the realty business I discovered that trimming the trees significantly improved a property's curb appeal. As time went on interest in the arbor care business grew and I took some classes to learn what it would take to do it full time. The more I learned the more it became obvious that doing something I truly enjoyed would be more fulfilling than just earning a living. Haven't looked back since.
What advice would you give a customer looking to hire a provider in your area of work?
I've met several people who have been burned in the past by allowing someone to work on their trees who either didn't really know what they were doing or just didn't care. It's an almost sickening feeling to spend several hundred dollars on tree trimming only to look out on your yard and see the trees have been mangled. I see this often in the city where fly-by-night outfits follow the brush pick up around and are just looking to make a quick buck. My advice is don't go for cheap, the risk is just not worth it. Look for a professional tree company that delivers a top quality product but is also reasonably priced. Don't settle for anything less.
What questions should customers think through before talking to professionals about their project?
It's challenging to remain hyper-vigilant to detail and make precise cuts all day long when your climbing around in a tree for eight hours. Everything looks quite a bit different when you see those limbs from the inside out twenty-five feet in the air. The best tree company is only as good as it's climbers and in a sense, the rest of the operation is there to support them in what they do. It means all the world to those guys when you offer a few extra bucks tip for a job well done, though they would never ask or expect it.