Move Pros LLC

San Antonio, TX

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About this pro

We are locally owned and operated, serving the great State of Texas. We have been in business since 1999.

We offer free in-home estimates or hourly rates. We provide free boxes and shrink wraps on every move.

Give us a call; you will be glad you did.

Location

San Antonio, TX 78218

Years in business

18

Number of employees

25

Times hired on Thumbtack

294

Reviews

128 Reviews
  • Tricia D. Jul 18, 2017
    Local Moving (under 50 miles)
    Verified Review
    I used these folks & referred them to others. They took great care with my things which was most important to me. I will use again if needed. Tricia D
  • Lyn T. Mar 28, 2017
    Local Moving (under 50 miles)
    Verified Review Updated
    These guys did a very good job and were fast. I would give them a 5 Star but they dropped my dresser-in their defense they were sweaty and it slipped
  • Verified Review Original
    These guys did a very good job and were fast. I would give them a 5 Star but they dropped my dresser-in their defense they were sweaty and it slipped
  • Lisa W. Mar 15, 2017
    Local Moving (under 50 miles)
    Verified Review
    Good job
    Did a good job. Were fast and efficient.
  • Shonda P. Feb 6, 2017
    Local Moving (under 50 miles)
    Verified Review
    Best moving company in SA!!!
    Working with Move Pros was an absolute pleasure. They gave us a fab deal and it was one of the smoothest moves ever. The movers were so professional and efficient. It was super fast! I'm telling you, these guys don't play. They did such an awesome job. We would absolutely hire this company again. Something I would like to point out is how well they cared for our belongings. They wrapped and secured everything so well. They really care about a good quality move. It's so nice to not have to stress!!! Hire them!
  • W. C. Feb 5, 2017
    Local Moving (under 50 miles)
    Verified Review
    Title
    Great Job!!
  • Shanel M. Jan 21, 2017
    Local Moving (under 50 miles)
    Verified Review
    bomb.com
    This was my first time using movers on my own but They were very professional & fast. Will definetly hire again
  • Tracy F. Jan 17, 2017
    Local Moving (under 50 miles)
    Verified Review
    Move to nb
    The team worked for seven hours to complete a large move. Professional, efficient, and CAREFUL with our furniture. Thank you!
  • Tim B. Jan 16, 2017
    Furniture Moving and Heavy Lifting
    Verified Review
    A little late, then great
    Great service. The gentleman were professional and hard working. I highly recommend. Their earlier job ran late. They called to notify me, and apologized upon arrival.
  • Cindy F. Jan 12, 2017
    Local Moving (under 50 miles)
    Verified Review
    GREAT JOB!
    We would highly recommend Move Pros LLC, the 3 gentlemen we professional, friendly, and worked fast. We moved on one of the coldest day of the year, it took 8 hours and they never complained ..33 years of our life was handled with care, by the end of our move we made 3 new friends.
  • Bethany B. Jan 11, 2017
    Local Moving (under 50 miles)
    Verified Review
    Big move? no problem!
    Needed movers to get our 10x30 storage unit moved into our newly built home. The two young men that showed up were courteous, professional, and damn good at their job! I had reservations about hiring movers but those concerns are GONE. Move Pros made our move simple, fast, and half the price quoted by other movers in San Antonio. Couldn't be happier and will recommend them to all my friends and neighbors.
  • Barbara A. Dec 16, 2016
    Local Moving (under 50 miles)
    Verified Review
    Best Movers Ever!!!
    Sean and Philip were THE BEST movers we have ever had! And in our 45 year marriage we have moved over 20 times! These two young men were professional, courteous, and worked steadily for 12 hours with very short breaks. They were careful with our things and followed our requests for furniture placement perfectly. I will recommend them to everyone I know! Sincerely, Barbara Chandler
  • Daryl B. Dec 12, 2016
    Local Moving (under 50 miles)
    Verified Review
    Great!
    Great movers! Finished within the 2hr min. Worked hard and finished without an issue.
  • Ryan A. Dec 10, 2016
    Local Moving (under 50 miles)
    Verified Review
    Great!
    The movers were fast, efficient, and accommodating. The move couldn't have been easier.
  • Zoe W. Dec 8, 2016
    Local Moving (under 50 miles)
    Verified Review
    So much easier!!!
    They were very efficient and courtesy. I received a call letting me know they were on their way and approximate time. This was one of the easier moves I have done.
  • Trixy U. Nov 20, 2016
    Local Moving (under 50 miles)
    Verified Review
    Excellent service
    Excellent service, fast and on time!
  • Anna N. Oct 30, 2016
    Local Moving (under 50 miles)
    Verified Review
    Great service at amazing rate
    Great service at amazing rate
  • Mike C. Oct 21, 2016
    Packing and Unpacking
    Verified Review
    A good job.
    The packers showed up on time, got right to work and had the job done in a timely manner.
  • Martin O. Oct 5, 2016
    Local Moving (under 50 miles)
    Verified Review
    Overall they did a good job... they were an hour late but besides that it was a good buy
  • Justin M. Oct 1, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
    Home Move
    Great Service
  • Farelle W. Sep 29, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
    Amazing movers!
    The guys were great and had us moved into our new house in no time at all. I will definitely use them again, and refer them out to friends
  • Margarita D. Sep 28, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
    very good, on time, respectively
    Average
  • Annie C. Sep 27, 2016
    Local Moving (under 50 miles)
    Verified Review
    Nice and Reliable but a Little Slow
    Two movers showed up at a reasonable time, but it took them four hours to complete a one bedroom move. I ended up helping them unload the truck at the arrival location because they had taken so long to load at the first unit and because their hourly rate is a little high, and I didn't want to end up paying for a fifth hour. Both men were very nice and helpful, but it would have been better if they had been able to complete the move a bit faster than they did. I also appreciated that the company called the day before to confirm the time of arrival.
  • Christie T. Sep 27, 2016
    Local Moving (under 50 miles)
    Verified Review
    Great job!!
    These guys were excellent! Hands down!
  • Barbara M. Sep 25, 2016
    Local Moving (under 50 miles)
    Verified Review
    Excellent Service!
    My experience with Move Pros was great considering that the elevator was not working in my old building. They were very professional, Thanks Rick and MJ.
  • Allison W. Sep 17, 2016
    Local Moving (under 50 miles)
    Verified Review
    Best decision!!!!
    Will use them again. Fast courteous. I could not have asked for anything better.
  • Kris R. Sep 17, 2016
    Local Moving (under 50 miles)
    Verified Review
    Guys do great but...
    Guys did a great job and the cost was as described. However the movers seemed very frustrated when I gave them $20 tip each at end. I think they expected more for two hours of work.
  • Shannon S. Sep 2, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
    Great movers
    Setting up the appointment was painless, and the two guys they sent were great. They were nice and did a great job. Only a couple small 'dings' but I cannot really blame them as the stuff I had them moving was heavy and tough to get a grip on. They did a good job of packing the truck too - the placement of things was well thought-out, instead of just stuffed in like I have seen before.
  • Karlee J. Aug 25, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
    I had a very difficult time with my apartment complex, and Move Pros worked with my crazy schedule. They were very flexible, kind, and understanding. Joe and Rodrick did an outstanding job, even in the scorching heat. They moved us from my 2nd floor apartment and my boyfriend's 2nd floor apartment into our new 3rd floor apartment. Not an easy job! We had a wonderful experience with Move Pros LLC and I highly recommend them.
  • Kari H. Aug 25, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Clarissa O. Aug 21, 2016
    Local Moving (under 50 miles)
    Verified Review
    There was a delay in my afternoon moving. Their arrival was expected between 3-5 and showed up until 6:20 due to the weather earlier that day. I would've appreciated a courtesy call that they were running late. I called around 5 and a lady told me they were going to find out which movers were going to help me and will call me back. The movers called at 5:54 to let me know they will be there in 30 minutes. Other than that, everything went smoothly.
  • Mohammad J. Aug 14, 2016
    Local Moving (under 50 miles)
    Verified Review
    Wish I knew their limitations before-hand, otherwise a great hardworking crew
  • Debbie G. Aug 11, 2016
    Local Moving (under 50 miles)
    Verified Review
    The movers were on time and very polite and did the job to my satisfaction.
  • Rebecca L. Aug 10, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
    HORRIBLE! I had to reschedule our move, when I called to reschedule - the original day / time was WRONG. Rescheduled, no problem. The day of the move, they didn't show up, no phone call, no email, no text. Finally, an hour or so AFTER they were supposed to show up, I called to find out they were stuck at another job. We were gracious enough to allow them to finish that and agreed for Move Pros to come the next day (throwing off our move plans). They did offer us a $75 discount. They came the next day and while moving, shattered my daughters dresser (it rolled down the stairs). I filed a claim as instructed. It took 86 days to get a response; $54 for the dresser. We accepted it as the time and effort to be wasted with mediation was far more than I am willing to sacrifice. Please find another move company and ask to see all their policies BEFORE you agree.
  • Jaylan H. Jul 30, 2016
    Local Moving (under 50 miles)
    Verified Review
    The movers were very efficient, punctual and careful. Nothing broken and everything moved to where I needed.
  • Sami-Jo M. Jul 25, 2016
    Local Moving (under 50 miles)
    Verified Review
    The guys arrived at a decent time. They were quick and personable. The got everything moved in a timely manner without any major damages. Definitely recommend for your next move!
  • Micaela B. Jul 20, 2016
    Local Moving (under 50 miles)
    Verified Review
    Tony and his crew were very timely and professional. In addition, they worked very efficiently. This was the first move I hired professional help for. Would highly recommend Move Pros.
  • Alison C. Jul 9, 2016
    Local Moving (under 50 miles)
    Verified Review
    Two movers were extremely polite and hard working. Job VERY well done.
  • Krista R. Jul 8, 2016
    Local Moving (under 50 miles)
    Verified Review
    The guys showed up on time. They were polite and careful moving our things. No damage. I would definitely recommend them.
  • KIM J. Jul 6, 2016
    Piano Moving
    Verified Review
    They moved my piano for me. They quoted me a great price and they were very cautious and professional and I will use them for my next move. Thank you so much!
  • Debbie W. Jun 28, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
    The guys came on time and moved the furniture easily. I needed a whole living room set moved from across the street to my house. Even tho it was hot outside, no complaints and a job well done! Price was fair too. My husband and I are too old to move heavy furniture on our own.
  • Nancy C. Jun 27, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
    The guys did their job for sure! Be mindful of any fragile items. I had a broken frame (glass) and a washer that hasn't worked the same after they banged it down the stairs on their dollies. Granted there was a lot of boxes to move so I figured there would be some damage in some way as they were nice enough to try and get me out and moved under 2 hrs. I was on a very tight budget!
  • John M. Jun 23, 2016
    Local Moving (under 50 miles)
    Verified Review
    Great Job. Movers were efficient, prepared and professional. One broken item out of entire household local move
  • Courtney B. Jun 18, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Justin T. Jun 12, 2016
    Local Moving (under 50 miles)
    Verified Review
    Move pros moved me twice in August of 2015 . Damaging my piano both times. The moving guys were very nice about it and tried to help me fix it on spot but after the second time it was dropped , per move pros it was damaged beyond their repair. So per our agreement in writing I was supposed to be reimbursed 0.65 cents per lbs. well the piano weighs roughly 800lbs . Move pros told me that the Dmv assigns weights to certain items and it only weighed 300 lbs. they sent me a check based off 300 lbs not 800. I called tx dot and the Dmv to find out if that was true and they said they would never assign weights to items in residential areas and that was a lie. I filed a claim against them with the Dmv and the Dmv did find violations in the way the handled the problem. This company will rely on consumer ignorance if they damage your belongings .
  • Esther F. Jun 9, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
    I was very happy with Move Pros. They were polite and efficient. They came with all needed supplies and were on time. Great job.
  • Kelly L. Jun 5, 2016
    Local Moving (under 50 miles)
    Verified Review
    The guys were happy and hardworking! They took extra care of all of my things and engaged us in small talk. When we ate our breakfast tacos, we made sure to give them each a few, and they were very appreciative. Very fast and affordable, I highly recommend Move Pros to anyone needing a moving company! Thank you very much!
  • Kelly K. May 28, 2016
    Local Moving (under 50 miles)
    Verified Review
    Awesome job
  • Mark M. May 19, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Stephen S. May 9, 2016
    Local Moving (under 50 miles)
    Verified Review
    They were on time and did a good job. I did not have much to move. They also moved around some furniture that I was not taking for me at my old house.
  • Varonica K. May 5, 2016
    Local Moving (under 50 miles)
    Verified Review
    The movers were quick, good and courteous with my items. I will definitely use this company again.
  • Suzanne M. Apr 30, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
  • Jade D. Apr 22, 2016
    Packing and Unpacking
    Verified Review
    The workers showed up a little late, but they knocked everything out in just under 2 and a half hours and did a great job!
  • Winston G. Apr 18, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Doris J. Apr 18, 2016
    Local Moving (under 50 miles)
    Verified Review
    They called and said they could be earlier than the scheduled time, and they arrived when they said they would. The movers were efficient and professional and had the move completed in two hours. One lamp was broken, so I had to take off some--would take only 1/2 of a star off if I had the option.
  • Christina G. Apr 16, 2016
    Local Moving (under 50 miles)
    Verified Review
    Kept me in the loop of when they were arriving. Arrived within time frame and moved me in within 4 hours. They were careful with my things including heavy wood furniture and glass living room furniture. Pricing was very reasonable and I would sugges them to friends and family. Very nice people.
  • Kyle B. Apr 13, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
    Very polite, helpful young men who came to unload the uhaul. Great job! I highly recommend them!
  • Krista J. Mar 31, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Sarina S. Mar 29, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Edna H. Mar 25, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Florence G. Mar 18, 2016
    Packing and Unpacking
    Verified Review
    Packing and moving Both young men were very courteous and professional. The move went well and was well organized.
  • Donna M. Mar 15, 2016
    Packing and Unpacking
    Verified Review
    Price was very reasonable. I was impressed with the company from day one. Robert came out to do this on-site assessment a few hours after I called...he continued to be very responsive to all my questions. ; very good communication. The movers arrived on time and virtually took no breaks until the job was done. The entire moving experience went smoothly and efficiently! I highly recommend this company for any of your short or long moves!!
  • Toni K. Mar 13, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
    The men who performed the move worked fast, hard, and were very professional. I would recommend and hire them again. Shout out to Rodney, Freddy and Rahmel! Thanks guys!
  • Katharine B. Mar 10, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
    Great job! The guys were terrific.Had t
  • Cynthia M. Mar 9, 2016
    Local Moving (under 50 miles)
    Verified Review
    I was extremely pleased with Move Pros. The two men showed up on time and were professional, efficient, and considerate. They worked from the moment they arrived to the time they left and nothing was damaged. I am from a military family and have very high expectations...they met them all! I would definitely use them again.
  • Tonya M. Mar 7, 2016
    Local Moving (under 50 miles)
    Verified Review
    I moved into a 3 story place & they stayed fast through whole move. Were very professional, but also kind to my 9 yr old who wanted to "help"
  • Juan S. Mar 1, 2016
    Local Moving (under 50 miles)
    Verified Review
    Very professional and efficient. Very hard workers, but pleasant to talk with
  • Frank R. Feb 29, 2016
    Local Moving (under 50 miles)
    Verified Review
    Great crew... On time... Dented my refrigerator, scratched my washer and dryers and dented the dryers stand... Damaged one of my entrance walls...
  • Clarence T. Feb 29, 2016
    Local Moving (under 50 miles)
    Verified Review
    Drivers showed up on time and handled the move with out issues. Both movers were very personable and expressed a desire to handle my belongings with care. They also made an extra effort to protect my delicate belongings. Good service, nice people, and fair price...Would use again and recommend.
  • Bea H. Feb 23, 2016
    Local Moving (under 50 miles)
    Verified Review
    GREAT JOB
  • Michael C. Feb 21, 2016
    Piano Moving
    Verified Review
  • Tyler C. Feb 20, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Victor S. Feb 3, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
    Fast, friendly, professional, and it was a great price! I had a great experience with movers!
  • Cesar V. Jan 19, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
    Incredibly fast and professional. Tom and Eduardo really great guys and hard workers. Eduardo went the extra mile on fixing little things he didn't need to do
  • Shoshannah V. Jan 4, 2016
    Local Moving (under 50 miles)
    Verified Review
    They were quick, friendly and took care of my furniture!
  • Michael H. Dec 22, 2015
    Piano Moving
    Verified Review
  • Ryan E. Dec 22, 2015
    Local Moving (under 50 miles)
    Verified Review
    Moving job. Guys were nice and efficient. Last minute, She sent a third man for free. Found some minor furniture damage that was new, which I wish the guys would have said something about.
  • Robert B. Dec 19, 2015
    Local Moving (under 50 miles)
    Verified Review
    Berry professional from the first phone call! They were on time (actually early), handled our belongings with care, and relieved much stress. We highly recommend! We will definitely user them for any future moving needs!
  • Charmain P. Dec 9, 2015
    Furniture Moving and Heavy Lifting
    Verified Review
    Rodney and Tommy were on time, worked diligently and carefully and we enjoyed having them do our move. Hard workers for sure! It was a hard job, lots of large pieces - three king size beds, and they were done in just a few hours.
  • Antonio R. Nov 23, 2015
    Furniture Moving and Heavy Lifting
    Verified Review
  • Blaine S. Nov 20, 2015
    Local Moving (under 50 miles)
    Verified Review
    I will use them even time I need movers
  • Heyda A. Nov 13, 2015
    Local Moving (under 50 miles)
    Verified Review
    NEVER CONTACTED ME
  • Leslie S. Nov 7, 2015
    Local Moving (under 50 miles)
    Verified Review
    I hired Move Pros for a local move and was completely satisfied with the results. Eduardo, Cris and Tony got me moved out of my rental and into my new home in a few hours. If you need a quick, affordable move check out Move Pros.
  • Sandeep G. Nov 6, 2015
    Local Moving (under 50 miles)
    Verified Review
    The move was done well. The two guys who came were courteous and did everything on time. HOWEVER: They broke one of the power sockets and a wooden baluster right above it on the second floor (opening above main entrance) and did not inform me. It is a SERIOUS SAFETY ISSUE. My 2 year old child could have easily fallen down through it to the floor below (in fact, she discovered it !). A guy was sent who glued the pieces and said he will be back to replace it, but it has been over 2 weeks since. Gluing did not hold the pieces. Repeated requests to replace it was ignored. All communications are on Thumbtack. I will be considering taking legal action soon.
  • Emily D. Oct 3, 2015
    Local Moving (under 50 miles)
    Verified Review
    Communication was excellent, they did a free appraisal which was accurate, sent two capable movers with a large truck. They listened, were courteous, and moved all of our stuff with minimal dings. They were efficient, trustworthy, and I would recommend their services.
  • Alicia F. Sep 21, 2015
    Local Moving (under 50 miles)
    Verified Review
    Everything that could have possibly went wrong did from damaged furniture and appliances to the move taking 5 hours. The damage cost me over a thousand dollars and they cut me a $50.00 check. I wasn't impressed by any means.
  • Meagan K. Sep 14, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Jared M. Sep 5, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Abby P. Sep 1, 2015
    Local Moving (under 50 miles)
    Verified Review
    They arrived within the hours of 8-9. The guys that came out were very friendly had great attitudes, and moved everything very quickly. They only had some issues reinstalling items.... I would recommend reinstalling items yourself. Overall they were very good, would use this company again but just install everything myself
  • Meshal B. Aug 30, 2015
    Furniture Moving and Heavy Lifting
    Verified Review
  • Eva T. Aug 28, 2015
    Furniture Moving and Heavy Lifting
    Verified Review
    Movers came almost an hour late luckily for me I had the boarding dock at my loft open for them to come at the wrong time. Otherwise we would have had a problem. Nonetheless, the movers were polite, completed the job in a timely manner and did an exceptional job packing all my boxes in my Uhaul. No complaints. Would recommend.
  • Theresa P. Aug 21, 2015
    Local Moving (under 50 miles)
    Verified Review
    Should up on time, explained their moving process, and did an exceptional job keeping the moving time under 3 hours.
  • Krystal V. Aug 14, 2015
    Local Moving (under 50 miles)
    Verified Review
    Guys were super friendly and Worked their tails off. Nothing was damaged . No complaints at all. I definitely recommend !!
  • Chris B. Aug 8, 2015
    Local Moving (under 50 miles)
    Verified Review
    The gentlemen that were sent out were very professional. The service was great.
  • Sheryl J. Aug 6, 2015
    Local Moving (under 50 miles)
    Verified Review
    DO NOT USE this company unless you want an exercise in frustration and have your time and money wasted.Kelly Hiller is not professional. In fact, she is an unscrupulous, shyster and she does not treat her employees very well either. She gave an estimate but didn't come out to look at the goods in person like professional movers do. She estimated 6-8 hours and I told her I had a lot of boxes and heavy furniture and was moving into a 3rd floor apartment so she changed it to 7-9 hours. The movers were nice but one of them had a foot injury and couldn't work much. They were scheduled to arrive between 8 and 8:30 and arrived at 9:40 on Sat. Aug 1st. As soon as they got there, they called Kelly Hiller to ask for a 3rd guy but she said no. When we got to the new apartment I called her because nothing had been moved for 2 hours and really only 1 guy was working. She said she would send another guy over and it would be on her. He worked for about 1 hour and then he left to get a drink and never came back.I am sure it was probably because he had already worked all day and wanted to go home. At around 1:00 AM, she sent another guy who was fast and hardworking (like the guy who had been working by himself ) and they finally finished up at about 4:00 AM. The third man told us he had worked all day and also helped his sister move after that. As you can imagine those guys were really exhausted and so they dumped everything in the living room (now I have to hire someone else to move boxes upstairs and into the bedrooms. I am a senior citizen and can't do it myself). If she had just sent 2 uninjured guys at the beginning, it would not have taken twice as long. I was so exhausted I just paid for 18 hours just so they would go home and I could get something to eat or go to sleep.The next day, I was really disturbed by what she had done so I called her. I called her 2-3 times a day for the next 4 days and sent her several emails. She finally called me back on Wednesday, August 5th and left a message because I was at work, and I called her back but she said it was after 6:30. Incidentally, I talked to her at 8:00 PM in the evening several times before my move and she always answered the phone. Finally I spoke to her on Thursday Aug 6. At first she monopolized the conversation and would not let me talk because she was giving her lame excuses for what she did. She didn't say anything about why it took 4-5 days for her to get back to me. When I said I didn't want to hear her bullsht she was going to hang up on me because of my language. Even though she has on her website that satisfaction is guaranteed, she said she refused to do anything about it and she didn't really care what I did about it. She does not care about her customers or her employees and she is certainly does not offer 5 star service. I will never use her company and will tell everyone I know not to use her company either. I see on this site some other customers with 1 star experiences. She said she has 16 years experience but I looked it up and the business was opened in 2013. You know if she had called me back right away and talked to me nicely, I probably would have gotten over it but every time I called and was told "she was out of the office" and would I like to leave a message on her voicemail, I got madder and madder. She has no sense of customer service and her her website is a joke. If she is not going to live up to her promises, she should not put them in writing. Save yourself some stress and call someone else who honors their pricing, and promises and cares about their customers and employees and doesn't say they guarantee your satisfaction and then not call you back for 5 days.
  • Curtis S. Aug 6, 2015
    Local Moving (under 50 miles)
    Verified Review
    Started slow but you made up for it with extra manpower and the movers were very friendly.
  • Laura E. Aug 2, 2015
    Local Moving (under 50 miles)
    Verified Review
    Move Pros helped me perform a stress-free move. Thank you so very much. I have recommended your services numerous times. Again, thanks!
  • Kathleen H. Jul 30, 2015
    Local Moving (under 50 miles)
    Verified Review
    The employees who moved the items were professional but, they were 3 hours late. I can't fault the actual movers. However, I was given a window from 12-2 and they arrived at 5pm. I was advised it was traffic and the prior job was a few items but ended up being a 7 hour job. Although things happen, a call to me or sending me another crew would have been helpful. Instead I called them, several times, and had to wait all day. They waived the fuel charge and nothing was broken, bump my item into my garage door.
  • Danny H. Jul 30, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Robert F. Jun 24, 2015
    Furniture Moving and Heavy Lifting
    Verified Review
    I had a lot of very heavy high end furniture and this company sent 2 of the hardest working most respectful guys to move me. I cannot say enough about my positive experience. Highly recommend Move Pros!
  • Brittany H. Jun 23, 2015
    Local Moving (under 50 miles)
    Verified Review
    The move pros moved our two apartments quickly and in the rain. We really appreciated the help with our move.
  • Tom D. May 26, 2015
    Local Moving (under 50 miles)
    Verified Review
    Good crew, althought they showed up 45 minutes after planned start time, they jumped right on the task and did not stop for the next 9.5 hours to move two 26 foot trucks of our stuff from one side of San Antonio to the other. The crew (Sean, Rick, Joe and Phil) had good teamwork and were very courteous and helpful.
  • Kay V. Apr 29, 2015
    Local Moving (under 50 miles)
    Verified Review
    Kelly was very responsive and communicated with us about what was happening with our move. The guys were friendly and took care with our stuff. My only complaint is that one mover was brand new and he was slower than the other mover. Kelly did remedy the situation by sending more guys to help speed things up. Overall, I would use this service again.
  • Mesha M. Apr 26, 2015
    Local Moving (under 50 miles)
    Verified Review
    Kelly was very quick to respond when I searched for movers. She called to confirm our appointment the day before our move which was also helpful. the day of the move, Dustin, Phillip, and Charles were on time and got started right away. They worked quickly and were very professional. Our experience with Move Pros great, and I would highly recommend them!
  • Slawek Z. Apr 4, 2015
    Local Moving (under 50 miles)
    Verified Review
    Those guys are a bit more expensive then the rest (based on 3 quotes I received), but they are very quick and professional. I hired them based on their previous reviews and it turned out to be true.
  • Cris K. Apr 3, 2015
    They claim to be Professionals but THEY WERE NOT! When I brought up insurance over the phone, the lady (Kelly?) said to me, If anything gets broken we will send a guy right over to fix it "WE ARE PROFESSIONALS!" (That did not prove to be true.) PROBLEMS: I had asked for a in home estimate. They sent Robert. He did do a free in home estimate. I had brought up certain concerns to him and he assured me the movers would take them into consideration. (I also brought up the piece of furniture that needed to be dismantled.) He just told me a rough estimate of how long it might take... He did not give me a copy of what he wrote on the paper he had. That was the First RED FLAG MOVING DAY: After the boxes were loaded, then they started on the furniture. I had asked the 2 guys to dismantle a piece of furniture and brought up to them that, if they wanted it or would like to donate it to charity they could. (Robert's suggestion to me to ask the movers) neither of them wanted it. I said I still want it dismantled. they did that, I assumed wrongly that they would load the dismantled pieces on their truck and take it to my new address. I had no idea that they had thrown it on the ground next to the dumpster, To which the Apt complex from which I was moving from, CHARGED ME for clean up. They are suppose to be “Professionals” it was not even discussed (The what they can or can not do with things.) and with out telling me what they did. They had just left the dismantled pieces on the ground. ALSO they had left a piece of it leaning against the wall in the lobby. Not only had they dumped the piece of furniture on the ground, they ALSO BROKE MY TV. I have tried to call this moving company and I have left messages but no one has called me back. I NEED TO GIVE PRAISE WERE PRISE IS DUE. The Movers: Dustin and (Charles?) were very nice guys but just a little bit to loud and boisterous. Darlene, one of the ones whom I first spoke to on the phone. was a real pleasure to talk to. and when my move date had to be changed. They (Kelly?) said, it was no big deal. They were gracious about that. But I Would NOT Recommend This Moving Company. They have not (to date) return any of my calls or messages I left concerning any of the problems they created for me. That's not what I (or any one else for that matter) would call “Professional”
  • Joseph L. Apr 2, 2015
    Local Moving (under 50 miles)
    Verified Review
    The guys were awesome! I'd hire them again without question.
  • Angelica P. Mar 30, 2015
    Local Moving (under 50 miles)
    Verified Review
    Great service since initial phone call. Very helpful! The guys were hard working and managed/handled all our furniture with care. They know what they're doing! The only reason I didn't give them 5stars was due to slight miscommunication due to early morning rain. The guys didn't mind rescheduling for the next day. It all worked out great!
  • Jamila D. Feb 16, 2015
    Local Moving (under 50 miles)
    Verified Review
    Aawesome job! Very timely nice, didn't waste time!! Made it worth the money. Thank you so much Rick, Rodney and Kelly!!
  • Cherryl W. Feb 13, 2015
    Local Moving (under 50 miles)
    Verified Review
    Great crews. Showed up on time - worked in a timely and efficient manner - and treated my possessions with care.
  • Pam J. Feb 6, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Veronica B. Jan 31, 2015
    Local Moving (under 50 miles)
    Verified Review
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  • Stephanie N. Jan 22, 2015
    Local Moving (under 50 miles)
    Verified Review
    Overall, GREAT JOB! Received a call 15 minutes in advance of arrival. Crew arrived on time. Shawn, Louis and Enrique presented professionally and maintained professionalism throughout the job. They hussled! They completed the 2-trip job two to three hours sooner than I expected. Ended up with some damage to a large cat tree that I will claim; however, all of my quality (and a few antique) furnishings arrived safely. I will be recommending Move Pros!
  • Starla M. Jan 2, 2015
    Local Moving (under 50 miles)
    Verified Review
    The movers showed up two hours earlier than their projected arrival time, but they did call before coming so it wasn't that big of a deal. They were not the most careful with my boxes so I don't recommend packing things without wrapping them really securely. The only items really damaged were the wooden feet on my living room furniture and a set of glasses that were packed in their original box. They also had no issue dragging mattresses across the ground, leaving them dirty on the sides. That being said, the guys did work very quickly and were motivated to get the job done as fast as they possibly could. I appreciated that part. If you're looking for a moving company that doesn't rob you by taking their sweet time then I would recommend using San Antonio Move Pros. However, be sure your things are wrapped or packaged well.
  • Homer F. Dec 13, 2014
    Local Moving (under 50 miles)
    Verified Review
    They were awesome. No problems with furniture damage. Crew was great.
  • Daniel C. Nov 23, 2014
    Local Moving (under 50 miles)
    Verified Review
    Both the movers were very professional, quick and most importantly careful with my furniture. Thank you for the great service; I was very happy with the effort. I will definitely keep in my contacts for future and recommend to others.
  • April W. Oct 29, 2014
    Local Moving (under 50 miles)
    Verified Review
  • Dana C. Oct 26, 2014
    Local Moving (under 50 miles)
    Verified Review
    First experience with paying for a move and I'm a convert. I cannot compare SA Move Pros with other companies, but I can say it went without a hitch. Very competitively priced to other bids. My crew (Abel and Ferdinand) was on time, helpful and speedy - even when it started raining. No mishaps, no mess, and no problems with recommending to others.
  • Tony M. Oct 26, 2014
    Local Moving (under 50 miles)
    Verified Review
    The 2 man crew worked very hard and were very cordial, kind, and compassionate. Overall my elderly parents were pleased with the service and would recommend this company for anyone needing a local mover.
  • Ryan D. Oct 21, 2014
    Local Moving (under 50 miles)
    Verified Review
    Fantastic
  • Donna R. Oct 3, 2014
    Local Moving (under 50 miles)
    Verified Review
    Great movers! Kelly was super on the ball, responding quickly and was happy to oblige when I inquired about a flat rate. She sent one of estimators out the next da and their price was AWESOME. Booked them immediately. The guys Eduardo and CJ came out on moving day. I lived in an area with crazy bad traffic in the morning and they called to tell me they were on their way. They were professional, friendly and very hard working. Living on a difficult, steep 3rd floor apartment, they moved my stuff quickly and expertly. Highly recommend this mover.
  • Carlei C. Sep 19, 2014
    Local Moving (under 50 miles)
    Verified Review
    After having to use multiple movers in a short period of time, I was exhausted and frustrated. Other companies had btoken my items, turned a two hour move far longer or more expensive than I was quoted. San Antonio Move Pros was a breath of fresh air. Although my situation was complicated (very short notice, change in my availability time, and suddenly having to add a third locaction), Kelly was confident she could help me and certainly deserves the highest of sucess since she was so compassionate and understanding. The two fellows that were sent out to do my move were absolutely fabulous, caring, and actually managed to make me laugh and have a genuinely pleasant experience after going through a very strenuous situation. Thank you. If I ever need moving services again - I know which company to call and which drivers to ask for (Dustin and Lloyd). They, and Kelly exceeded my every expectation. Once again, I can't thank you enough. Don't be hesitant if their hourly rate is more than some of the other quotes you recieve - they were even less than some of the other companies I tried because they actually focused on getting the job done. I wish I could do more to contrast this experience with everone else I've tried, or simply spoken to.
  • Vicky S. Aug 26, 2014
    Local Moving (under 50 miles)
    Verified Review
    Wow. So happy I went with these people. Moved me in over 100 degree heat with no slowing down. Worked HARD! efficient, skilled, fast, organized, and friendly. I will use them again if I ever move. Great experience with no regrets, problems, or broken items:')
  • Michelle M. Jun 10, 2014
    Local Moving (under 50 miles)
    Verified Review
    Angel and Luis were the team members that handled moving my family from one house to another. They were running late but that was ok as we were packing up last minute items anyway. The guys loaded and unloaded very quickly. They moved some items upstairs that I already had at the new house without any complaint. Two very nice young men!!!
  • Diane Y. Apr 23, 2014
    Local Moving (under 50 miles)
    Verified Review
    Called 1030am great two man crew, Mr B and Donald arrived 1200 done professionally by 320. Great work!! Disassembled bed and assembled it, placed furniture in new house where we wanted. Highly recommend!! Kelly thanks for quick service!!
  • Belinda H. Apr 17, 2014
    Local Moving (under 50 miles)
    Verified Review
    loved these movers! moved my apartment very quickly. by the time I finished wrapping my plates and cups my entire living room had been packed into their truck! moved from a one bedroom on the first floor to a one bedroom on a third floor! had about 10 boxes, a couch, queen bed, tv and stand, an elliptical, along with table, chairs, side tables. made my move 1000x easier! also helps that they have reasonable prices and super friendly movers. they were nice, communicated with me on where I wanted my things placed, and helped wrap furniture so it didn't get scratched. highly recommend them!!!!!
  • Michelle M. Mar 26, 2014
    Local Moving (under 50 miles)
    Verified Review
    Called early morning and was able to schedule the move for later that same day. Crew arrived within the quoted timeframe and hit the ground running when they did. My belongings were handled with respect & care and the move took much less time than anticipated. I will certainly be telling family & friends about my positive experience with this provider. THANK YOU!
  • Viviana S. Mar 3, 2014
    Local Moving (under 50 miles)
    Verified Review
  • Jo G. Jan 22, 2014
    Local Moving (under 50 miles)
    Verified Review