I hereby proclaim Rene Burrola "The Magic Man." After another Thumbtack service provider came and proclaimed my 20-year-old water heater officially dead - even after attempting all possible repairs - and failing to close the deal on installing a new one, Platinum IAQ Specialist Inc. came along and fixed the problem with a wave of his magic wand. Loved his attitude from the moment he uttered something to the effect of "ain't nothing can't be fixed." He had the tricky pilot on my tank re-lit and pumping hot water in less time than his competitor could quote me a price on a replacement unit, which was going to cost me $730. Oh, and by the way, I told them to go ahead and deliver, but they failed to call back. Meantime, Magic Man Rene ran to my rescue. It was the most pleasant service call in my five years of home ownership. And to think Rene said servicing hot-water heaters is secondary to his AC/Heating expertise. He said he also services most major appliances, and can handle plumbing duties, too. I know who I'll call first next time I need most things done around this house - Rene Borrola, The Magic Man.