My water softener's water level was about a foot higher than it should be. I called MANY places that would not evaluate what the problem might be. Other places just wanted to sell me a $1000+ system. I finally got a plumber (not from H2O) to come out, but he tried to scam me by saying that a part needed to be replaced that would cost me over $900 (for a $400 unit) or I could buy a new one for $3000.
As John from H2O Pros discovered, the unit had simply been moved and it just needed straightening to work properly. There are SO many scam artists acting as professionals, but H20 is NOT of them. They are VERY professional and trust worthy. I will use them again if needed and highly recommend them. All that I was charged was the cost of a service call.