Annette J. says, "So we recently adopted a GSD, and having one that was a rescue and FULLY TRAINED, more importantly an unruly GSD with no training or socializing could go south and they are VERY SMART, STRONG and have you seen their k-9’s? Anyways, I found Ruff Tales online, as well as another training facility, sent em both messages and the response time was literally less than 5 minutes, a few minutes later we spoke on the phone, I made an appointment, and from the get-go with the response time, the phone call right down to meeting the staff n Oscar, Bama was EXCITED and happy to be there which sealed the deal for me, I’m olé school n I still believe in customer service, a smile and REAL people, willing to answer any questions or concerns, and not only do you get an answer, but you get a why or why not example, and shown, and THIS got me the most, in less than a minute he asked me about mom n dad n if if they were working dogs, I asked breeder n she confirmed that indeed both mom n dad did come from workin dogs, Oscar KNOWS his “dogs”, ha!! He then introduced me to his baby and the obedience, no the CONNECTION, LOYALTY and the fact that although there was strange people there his dog assessed the situation and never took his eyes off Oscar, not one time, they were communicating with their eyes, it was a “WOW dude, that’s frickin bad a€%” moment I’m STOKED!! I needed a good vet, knowledge on best, safe healthiest possible diet, toys, treats, etc. . He not only spelled everything out for me, but showed me pictures, and told me where I could find each product! Step aside Ceaser!"See more
