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Greg Hess of San Antonio Piano Service arrived on time, was very professional, and my piano has never sounded this good. He is absolutely the best tuner I have ever had. He took the time to explain what my piano needed. I will definitely be using him again.Jul 3, 2017Verified
Greg was on time, very professional and did an Excellent job on our 70 year old piano. Now it sounds Better than new. Thank you, Greg. ⭐️⭐️⭐️⭐️⭐️Aug 23, 2018Verified
Nice man! Very professional, did the job quickly and was unfazed by my barking dogs. I will definitely use him, again.Mar 20, 2018Verified
Greg arrived punctually and did a great job. I was very impressed. He was also very responsive to my queries and very professional. I would recommend him highly.Jul 18, 2017Verified
Professional, timely, experienced,Oct 30, 2018Verified
- What is your typical process for working with a new customer?I like to determine the needs of the customer. I also like to educate customers on the how their Piano works and why they are having their issues.
- What education and/or training do you have that relates to your work?I have been working on pianos since I was a young boy with my Dad. I’ve done everything from complete rebuilds to basic maintenance.
- How did you get started doing this type of work?My Dad became a piano technician after a brief stint as a high school band director. He passed his knowledge and experience down to me. I began helping him as a young boy.