It’s free with no obligation to hire
Hired 41 times
18 years in business
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jul - Dec
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School or place of worship
Awesome at communicating and keeping us up to date on special cleaning requests!May 19, 2016Verified
Office Cleaning (Recurring)
Prestige got started right away and did a thorough cleaning job. We had very specific requirements about the timing of cleaning and they accommodated everything without. The local staff are very pleased with the service level.Apr 25, 2016Verified
Office Cleaning (Recurring)
Our service has been nothing less than professional since our first communication. The cleaning is great, and the follow up from the office is appreciated.Apr 7, 2016Verified
They agreed to a service at a price and when we were about to schedule it they bailed on me last minute. DO NOT HIRE There was no misunderstanding, they agreed to the conditions and instead of telling the truth -they didn't have anyone to travel to the client's location 80 miles away after confirming they could do it- they found the perfect excuse with the insurance paperwork. They declined last minute with a lie.Apr 5, 2018VerifiedPrestige Janitorial Service's reply
Again, regrets for your misunderstanding. Staffing isn't an issue, we can provide you with the insurance declines from Front Street if you'd like.
Have been pleased with the jobs that the crew has done in our laundromat. The price is right and all the staff are considerate and conscience. Thank you!Dec 11, 2016VerifiedPrestige Janitorial Service's reply
Thank you Peggy! We appreciate your business and the chance to earn your trust.
- What should the customer know about your pricing (e.g., discounts, fees)?Unfortunately, there are so many factors that can affect the price that it becomes difficult to get a direct price without having all the details. Pricing depends on square footage, floor care, floor type, windows, type of building, will there be employees or customer present, are there set hours, will special equipment be required etc...? I would advise any potential customer against bidders who give a quote without all of these details. Prestige Janitorial Services will not ask what your budget is just so we can obtain the business and raise the price once we have gotten the job. We pride ourselves in giving you a fair and competitive quote based on what your needs are and our ability to perform the job professionally and on a long term basis.
- What is your typical process for working with a new customer?Once a customer has sent us a request for a quote, often times we will ask for contact information because the information given initially may not encompass everything needed. In speaking via email or phone, we can get a true feeling of what your needs are and may want to either come visit the facility to take accurate measurements and pricing details, or can give you an estimate fairly quickly. Our urgency to get in contact is so that you can either find Prestige Janitorial Services and our extensive experience adequate, or let you find someone who you think is.
- What types of customers have you worked with?Prestige Janitorial Services works with all areas of Commercial cleaning. We service over 400 properties ranging from Religious organizations, Distribution centers, Medical/Dental, Data centers, Logistics, Schools, Industrial and HOA's, Gym & Fitness centers and General Office buildings in the Dallas/Ft Worth, Houston, San Antonio and Austin metro areas.