Carrolls' Custom Cleaning

Draper, UT

Get up to five quotes from pros like Carrolls' Custom Cleaning within hours. Get Quotes

About this pro

We've been in service since 1989, with over 25 years of professional experience.

We specialize in cleaning your walls, windows, and blinds, along with any other types of general cleanings. We are available on a weekly, bi-weekly, or monthly basis and more. We're happy to handle your deep and seasonal cleanings, tall ladder work, and move-in or move-out cleanings.

We have an A+ rating with the BBB and a Gold Member Vendor rating on Thumbtack. Additionally, we accept all major credit cards, including Visa, Mastercard, and American Express.

We are a small family business and would love to give you a quote. Contact us today!

We were also nominated and chosen as a company January 2015 to meet in the White House in Washington DC with the Small Business Administration. Google "Rex Carroll went to The White House" to read the article!

Location

Draper, UT 84020

Background check

Complete

Years in business

28

Number of employees

4

Times hired on Thumbtack

294

Reviews

119 Reviews
  • Aislinn G. Jul 3, 2017
    House Cleaning
    Verified Review
    Carrolls' custom clearing exceeded my expectations! They were amazing, they even rehung my towel hanger and took the random picture hooks out of the wall! Everything was spotless, I will definitely use them again!
  • Marcelle J. Jun 12, 2017
    House Cleaning
    Verified Review
    Very nice experience, pleasant people to have in my home. They were easy to talk to and I was able explain what I wanted done. They kept to my budget and did my highest priority items first. Windows looked great and Rex worked quickly. No judging just helpfulness.
  • Katie W. May 11, 2017
    Window Cleaning
    Verified Review
    Rex was awesome! He replied right away and did a ton of work at a fair price!
  • Jeff C. Mar 24, 2017
    House Cleaning
    Verified Review
    Awesome!
    Awesome. Super friendly and really helped us out in a pinch. Would highly recommended!!!
  • Krista M. Mar 18, 2017
    Window Cleaning
    Verified Review
    Recommend
    Did a great job, was quick and very friendly.
  • Amy W. Mar 12, 2017
    House Cleaning
    Verified Review
    Great meeting
    Initial meeting was very in depth and Rex took the time to understand our family's needs.
  • Camilo B. Feb 8, 2017
    House Cleaning
    Verified Review
    Same day service!
    Excellent service! He came out right away and saved my evening.
  • Tanja F. Dec 19, 2016
    Deep or Spring Cleaning
    Verified Review
    They did such an amazing job! Excellent customer service and communication right from the start. Wonderful attention to detail and everything was handled with respect and care. Highly recommended! I will be using them again in the future. Thank you Carrolls' Custom Cleeaming!
  • Marnie P. Oct 13, 2016
    House Cleaning (One Time)
    Verified Review
    Sparkling and efficient.
    My mother had to come home from her mission to have surgery. I called from out of state to arrange for the house to be cleaned. The Carroll House cleaning company came in and cleaned up her home with precision. My parents used to run a cleaning company and my dad, who is very particular said they did an amazing job. Everything was dust free, sparkling, and clean as a whistle.
  • Denise A. Sep 29, 2016
    Deep or Spring Cleaning
    Verified Review
    Professionalism at its best!
    Carroll's Custom Cleaning came to help me with some deep/spring cleaning. Excellent communication. On time. Excellent work. I would hire them again!
  • AA L. Sep 6, 2016
    Window Cleaning
    Verified Review
    Window cleaning.
    Window cleaning. Adequate service level.
  • Jenny S. Aug 30, 2016
    Move-in or Move-out Cleaning
    Verified Review
    It's not that they are bad people or terrible cleaners. It's that they charge a premium price and do not perform accordingly. They charged me a flat rate for my project of cleaning the house to sell: appliances, bathrooms, cabinets inside and out and baseboards. I know they worked hard, but they left at a time pre determined to them and before the job was completed. I'm sorry to say that there were cabinets with OBVIOUS signs of grime that hadn't been touched or wiped down, and crumbs left inside. I spent an hour after they left cleaning it myself. They also did not have product for stainless steel which seems pretty basic for professionals. You can see big streaks. Had to re do that too. So what did I pay them for? A partial job. Wish they would have been more up front about their time and charged by the hour. They should stick to light cleaning and not big projects.
  • Sherril and Bob D. Aug 26, 2016
    House Cleaning
    Verified Review
    Wonderful coming home to a clean kitchen, dining room and bathrooms. They did a terrific job! I can even see through my bathroom shower doors now. Will be using them on a monthly basis to keep me ahead of the cleaning process and I'm really loving them!
  • Heather M. May 11, 2016
    House Cleaning
    Verified Review
    Had them clean our main level, and they did great! I definitely would recommend them. They even hauled away a few loads of D.I. stuff for me.
  • Rollene B. Apr 19, 2016
    Deep or Spring Cleaning
    Verified Review
    I appreciated the Carroll's Helping me 'Spring Clean'. I didn't need general cleaning, just walls washed. Rex did the walls, some pretty high, while Kathy did some general cleaning. When they were finished, the house looked & smelled pretty clean. I did have Rex come back to redo some ceiling corners.
  • Richard M. Apr 13, 2016
    Move-in or Move-out Cleaning
    Verified Review
    CCC's quote was more than the others, but well worth it. They went the extra mile to ensure that the job was done right. I was very satisfied with the work, but noticed a few things that were missed by mistake. When I mentioned them to Rex, he came back and completed everything with a smile. I highly recommend them, and am glad to have found my new go to cleaning company.
  • Liz K. Apr 11, 2016
    House Cleaning (One Time)
    Verified Review
    Awesome work, they get the job done well and are reliable.
  • Wendy H. Mar 23, 2016
    House Cleaning (One Time)
    Verified Review
    This is the first time I have ever hired a cleaner for my house. I was a little nervous but I learned that Rex and Cathy were a good, hard working, honest couple with tons of knowledge and experience. Very friendly and personable! My house smells so clean! I will hire them again in the early summer to clean the outside of my windows!
  • Don S. Mar 18, 2016
    Handyman
    Verified Review
    The job went well. Rex did a good job.
  • Nithin P. Mar 9, 2016
    House Cleaning (One Time)
    Verified Review
  • Brittney H. Mar 9, 2016
    Deep or Spring Cleaning
    Verified Review
    Very thorough, my boyfriends house was a mess, but looked so much better when they were done. Would definitely hire them again!
  • Rose B. Mar 8, 2016
    House Cleaning
    Verified Review
    I'm excited. Had a long visit with Rex. He starts next week for me and I have great expectations!
  • Ray C. Feb 12, 2016
    House Cleaning
    Verified Review
    Did a great job. Professional, thorough, competent, and trustworthy.
  • JANET L. Jan 27, 2016
    House Cleaning (One Time)
    Verified Review
    Rex was so helpful. He not only cleaned my basement but he also did a great job on my furnace/storage room. Thank you!
  • April Z. Jan 22, 2016
    House Cleaning (One Time)
    Verified Review
    Rex is very personable and does a good job cleaning. However, even though his wife helps out a lot, it is clear that her heart is not in the job. She frequently leaves things undone. We used Rex for several months and then he suddenly stopped coming. We had an appointment and he didn't show up. We called and left messages several times but never got an answer. After several weeks of trying to get hold of him to find out what was going on, we went with a different service. We never did hear from them again.
  • Lilliana C. Jan 12, 2016
    Move-in or Move-out Cleaning
    Verified Review
  • David A. Jan 6, 2016
    Deep or Spring Cleaning
    Verified Review
    Did very thorough job. Went above and beyond. We hired them for monthly services. Had own equipment/supplies.
  • Merrilee L. Jan 5, 2016
    House Cleaning (One Time)
    Verified Review
    We're available right away for a last minute job and really appreciated it.
  • Cheryl W. Jan 4, 2016
    House Cleaning
    Verified Review
    Me and two other family members signed on with Rex. They are a very nice couple but unfortunately we were all very disappointed in the quality of cleaning. We were patient and communicated our expectations but the quality of work was just not good. Toilet seats get wiped but not dried, counters get wiped but nothing (like the toaster or coffee pot) gets moved. Floors get mopped but yuck gets pushed into corners and up against the walls. It's nothing I think they do purposely, they just seem to have more of a surface cleaning style about them.
  • Jennifer M. Jan 4, 2016
    Deep or Spring Cleaning
    Verified Review
    They did a great job! My house needed some TLC, and they provided just that. Loved walking into such a clean home.
  • Teri L. Dec 31, 2015
    House Cleaning
    Verified Review
    The Carrolls truly went the extra mile in cleaning my home!!! They fit me in on New Years Eve day with very short notice! They are extremely hard working and trustworthy! Only one problem... They left my home (after doing a beautiful job!) and wouldn't move in. After 3 short hours, they felt like family and I didn't want them to leave!
  • Virginia D. Dec 31, 2015
    Move-in or Move-out Cleaning
    Verified Review
    So responsive. Rex is the ultimate professional and the job was finished so quickly. I highly recommend this team to fulfill your need.
  • Nannette S. Dec 30, 2015
    House Cleaning
    Verified Review
    The Carroll's were very accommodating and worked with making sure my sister got the help she needed. They will be coming again in Jan to clean again. I will most likely use them once a month.
  • Lareen S. Dec 22, 2015
    Move-in or Move-out Cleaning
    Verified Review
    Wow. They got much more done in three hours than I had anticipated. Very nice as well, and gave me tips on how to clean certain things for future reference. I'll use them again for sure.
  • Cassandra P. Dec 20, 2015
    House Cleaning (One Time)
    Verified Review
    Excellent! My home looks beautiful, and Rex and his wife were so nice. Would love to use again.
  • Rebecca F. Dec 9, 2015
    House Cleaning (One Time)
    Verified Review
    Great work
  • Camille D. Dec 5, 2015
    Window Cleaning
    Verified Review
    They do a excellant job! Very friendly😊
  • Derek W. Dec 3, 2015
    Pressure Washing
    Verified Review
    Rex did a great job power washing and cleaning up the front of our house. Thanks!
  • Peter M. Nov 30, 2015
    Move-in or Move-out Cleaning
    Verified Review
    Rex was super upfront and honest about expenses and services. Did a fantastic job. Would absolutely recommend and use again.
  • Brittany R. Nov 23, 2015
    House Cleaning (One Time)
    Verified Review
    Great cleaning job! Very easy to work with! Highly recommend.
  • Martha D. Nov 9, 2015
    House Cleaning (One Time)
    Verified Review
    Not very thorough, disappointing.
  • Scott J. Nov 8, 2015
    Deep or Spring Cleaning
    Verified Review
    Very professional and nice knows what he is doing. Looking forward to seeing the work
  • Nan T. Nov 3, 2015
    House Cleaning (One Time)
    Verified Review
  • AJ F. Oct 7, 2015
    Move-in or Move-out Cleaning
    Verified Review
    After confirming the price several times, they charged me 25% more after the job was complete without asking me to approve the change. My shower door was accidently removed/broken, and they did not offer to compensate for that inconvenience.
  • Sean O. Sep 3, 2015
    Move-in or Move-out Cleaning
    Verified Review
    I hired Rex Carroll based on his rapport with other customers as reflected in his reviews. I found Rex to be an incredibly friendly and genuine individual who is clearly committed to delivering excellent service. My duplex looked better than ever after his move out cleaning and my landlord commended his service. Not only is the quality in his work but in his professionalism as well. I will hire him for future cleaning as long as I live here.
  • Seonae S. Aug 26, 2015
    House Cleaning (One Time)
    Verified Review
  • Aislynn T. Aug 15, 2015
    House Cleaning (One Time)
    Verified Review
  • Nicole C. Aug 4, 2015
    Deep or Spring Cleaning
    Verified Review
    Rex and Cathy are deep-cleaning my house, and I can't stop looking at my gorgeous kitchen! Fast, reliable, friendly. Should have done it years ago!
  • Grant J. Aug 3, 2015
    I was VERY impressed with Rex and his cleaning business. My wife recently had a baby and I hired Rex to help her with the cleaning. He has really put my wife's mind at ease so that she can focus on taking care of the new baby. Rex is so friendly, and has an amazing work ethic. I would highly recommend hiring him.
  • Nichole M. Jul 30, 2015
    House Cleaning (One Time)
    Verified Review
  • Wayne R. Jul 27, 2015
    Window Cleaning
    Verified Review
    Excellent results! Arrived on time, polite and professional. Would definitely recommend.
  • Kevin W. Jul 21, 2015
    Window Cleaning
    Verified Review
  • Jake M. Jul 18, 2015
    Move-in or Move-out Cleaning
    Verified Review
    I needed someone to do a thorough cleaning of my house as I am looking to rent it out and Carrol's delivered. Very good job done by Rex and his wife. The walk through is key. They listen to what you say and the specifics of what you're looking to be cleaned, what you don't care as much about, and what needs extra attention. They did walls, bathrooms, windows, floors, you name it. Appreciate their hard work and so I just want to pass on this review. Definitely recommend! Jake
  • Trevor W. Jul 15, 2015
    House Cleaning (One Time)
    Verified Review
    Rex and Carroll did an excellent job. They were very flexible with time and my wife felt very safe with them in the house and me not present. I purchased their services as a Mother's Day gift and my wife has never been more pleased. They were able to clean all the rooms we requested and still get most of the deep cleaning done we asked for in a short window of time. I highly recommend them.
  • Del Sol V. Jul 2, 2015
    Rex cleaned my residence twice. The best thing about the experience was when he left. I decided not to continue on with his service since his work spoke for itself.The cleaning was sub-standard. Residual streaks, dirt, & residue were evidence of his self proclaimed skills. Buyer beware! Rex's best asset was his ability to spin how great he is. He talks a great deal. He talked on the phone and made arrangements to deal with his personal issues. I worked from home while he and his spouse cleaned. It was difficult to accomplish tasks at hand as he and his spouse would intermittently shout out to each other as they cleaned. Rex is multifaceted--he also offered handyman services. I paid him a small amount of cash for a small task. The task was not completed. Later when I requested the cash back he said he didn't recall receiving cash. However he said the check was in the mail. The payment was never returned. Rex also offered several other services such as moving, plumbing, painting and repairing wood work. Choose wisely. My experience with Carroll's Custom Cleaning was a learning experience...........buyer beware!!
  • Sara M. Jun 17, 2015
    Deep or Spring Cleaning
    Verified Review
    When someone comes in and takes the time to clean limescale and other crazy stuff from your toilet they become a member of the family! Rex did a fantastic job with my deep clean! It was a huge relief to have someone come in and get my fridge wiped out and my stove tops done. He even got detailed enough to lift up under the stove panel and clean everything. My kids loved him and from what I heard even helped him clean the windows. I would def hire rex again not just because he is detailed and provides excellent service but because he is personable you feel like you best friends when he leaves. He has a way of making you feel comfortable and at ease. I feel so much better with the bulk of my deep cleaning done! Thanks Rex
  • Carey H. May 23, 2015
    House Cleaning (One Time)
    Verified Review
    They came last minute and did a fantastic job. Very professional and good communicators
  • Michelle E. May 22, 2015
    House Cleaning (One Time)
    Verified Review
    Carroll's Custom Cleaning was wonderful. They were very thorough in their work and pleasant to be around. They even made friends with the family dog! My house looks wonderful, I would definatley recommend them to everyone!
  • Carla M. May 22, 2015
    House Cleaning (One Time)
    Verified Review
    He was very nice and pleasant to work with. We weren't very happy with the cleaning though it was a new construction and the a lot of the walls were still very dusty, some of the windows weren't done very well. He did call and is coming back to check and clean them better.
  • Linda W. May 6, 2015
    House Cleaning (One Time)
    Verified Review
    Excellent service, excellent personality, thank you!
  • Debra O. May 5, 2015
    Window Cleaning
    Verified Review
    Timely, efficient and very pleasant to work with. I will not hesitate to refer and will contact in the future for more help. I was pleasantly surprised to find he does wall washing and a variety of handyman chores.
  • Casey T. May 2, 2015
    Window Cleaning
    Verified Review
    Rex provided very fast, friendly service, cleaning our windows and blinds which now look brand new. He even cleaned out out-of-reach ceiling fans and chandeliers. Very high-quality work. Best window cleaning we have ever had and a great value for the price.
  • Alyssa P. Apr 23, 2015
    House Cleaning (One Time)
    Verified Review
    I don't know that I'd hire the on a weekly basis to do the regular work. I definitely felt like I can clean my bathroom better than them. However, I would certainly hire them again once every six months or so just to do the general dusting, high spots, and deep cleaning I never am willing to do. Rex even changed my lights for me and did everything I asked them to do.
  • Sai H. Apr 9, 2015
    House Cleaning
    Verified Review
  • Carolyn W. Apr 4, 2015
    House Cleaning (One Time)
    Verified Review
  • Melanie R. Mar 26, 2015
    My grandma is so happy with how good the house looks and smells. She said she hopes you were satisfied with how it turned out too. :) She absolutely loved how the cupboards look and said she thought you said you were putting an oil on them and said she wondered what it was. Thank you so much to you and your wife for working so hard and whipping her house into shape!
  • Genet K. Mar 26, 2015
    House Cleaning (One Time)
    Verified Review
    Expect to be upsold! Advertised price is to get the foot in the door.
    Rex C. Mar 26, 2015

    My wife and I were more than happy to help you clean your home. I gave you a price that was specific to the information you provided in your request form. However, we generally always do a walk through before we start a job which is just good business practice. With that said, after doing the walk through of your home, it required more work than the information you initially provided. We appreciate your interest, and the feedback you provided through your review, and wish you the best of luck in your project.

  • Chris J. Mar 23, 2015
    House Cleaning (One Time)
    Verified Review
    Rex did such an amazing job cleaning our house. He came and did a walk through of our house with us and went over everything we wanted done. He asked us questions and helped up realize there were things that we didn't even know we wanted. He is always happy and cheery. I highly recommend using Rex for your house or apartment.
  • Julie T. Mar 12, 2015
    House Cleaning
    Verified Review
  • Angelica P. Mar 1, 2015
    House Cleaning (One Time)
    Verified Review
    Rex cleaned my blinds, washed walls and light fixtures. He even replaced lightbulbs! The furnace room was dreadful. Rex got rid of trash and a lot of dust. Not only did he do an excellent job cleaning, he was fun to talk to and finished the job within the estimated time frame. I plan to hire him again to wash outside windows in early summer.
  • Candy C. Feb 28, 2015
    House Cleaning
    Verified Review
    Great hardworking thorough cleaners!
  • Chris G. Feb 28, 2015
    House Cleaning (One Time)
    Verified Review
    Very friendly team. They responded to my request within 5 minutes and scheduled the cleaning for the next day. I would recommend these guys to anyone.
  • Chelsea T. Feb 18, 2015
    House Cleaning (One Time)
    Verified Review
    I was hoping for a deep clean for my home less than 1000 square feet and I'm left pretty disappointed. I had thought that meant mopping the all floors, which was not done. The windows were done and they look good, as well as the bathrooms. I paid $150 for this service and they were here less than 3 hours. My parents have a home over double the size and pay $100 for a similar job, they receive noticeably better and more thorough service. Overall the result was underwhelming and even though Rex was incredibly nice, I expected more.
  • Ashley N. Feb 11, 2015
    House Cleaning (One Time)
    Verified Review
    Rex was great! Not only was he super sensitive to my time and my needs, My house looks amazing! Rex made the whole precess easy, he called me and made the appointment a week ahead of time and called me the night before to confirm. Rex and his team were prompt and arrived right on time! I had an emergency and I was unable to be at my home when Rex left, he was really great and I knew my home was in great hands!
  • Shauna O. Feb 7, 2015
    House Cleaning (One Time)
    Verified Review
    pay $200 for a deep cleaning. Came home to owner talking on the phone at least 15 minutes. cobwebs on the lamp shadesdid not clean under the cushions of the couches. Streaks on glass surfaces did a quick wet mop on the floor didn't smell any cleaning products when they left microwave was hast cleaned work very slowly. Charged $200 for 6 hourshave an 800 square foot home it should have been spotless in 6 hours don't know how long owner was on the phone when I was gone
  • Brooke W. Feb 7, 2015
    House Cleaning (One Time)
    Verified Review
    Excellent costumer service! Very friendly, personable, and trustworthy. I would hire them again in a second and would refer them to anyone I know! The work they did was very thorough, and they did exactly what they said they would, and for the same price I was quoted.
  • Giancarlo I. Feb 5, 2015
    House Cleaning (One Time)
    Verified Review
    House looked great, they just came in and did the job. No need to be there or babysit. Very professional
  • Jaleh F. Jan 27, 2015
    House Cleaning (One Time)
    Verified Review
  • Kat P. Jan 22, 2015
    House Cleaning
    Verified Review
    Rex and Cathy were very nice and personable. They arrived on time, were very professional and did a great job! I have hired them to clean my house on a bi-weekly basis.
  • Gwen E. Jan 11, 2015
    House Cleaning
    Verified Review
    They were efficient and super detailed. We hadn't had s deep clean in years and have pets. They doc an amazing job!!
  • Sam H. Jan 10, 2015
    House Cleaning
    Verified Review
    They were very responsive and thorough. We will continue to use them. They showed up on time and stayed busy.
  • Steve W. Jan 4, 2015
    House Cleaning (One Time)
    Verified Review
    Rex and Cathy arrived on time for the walk through and agreed upon the price he quoted me through Thumbtack. They did a fine job cleaning up after my Christmas visit of 4 Grandchildren and 7 adults. They went above the stated contract and cleaned and dusted several areas we had not discussed within the price. This was my first home cleaning expirence and it was a good one! I would use them again. They drove 50 + miles to get to my house. Steve Roy Utah
  • Robert C. Jan 2, 2015
    House Cleaning (One Time)
    Verified Review
    Rex and his wife are great! We had a quick turn-around, and they were ready, able, and willing with minimal notice. My wife was ecstatic with their work and we look forward to using them again in the future!!
  • Ralph G. Dec 28, 2014
    House Cleaning (One Time)
    Verified Review
    Rex Carroll was very personable and his cleaning crew including himself were very efficient and thorough . I would definitly have them back for another thorough clean
  • William H. Dec 12, 2014
    House Cleaning (One Time)
    Verified Review
    Rex and his wife were as friendly as can be. Rex clearly takes his work very seriously and is dedicated to doing whatever level of cleaning you prefer. I'd certainly call him again if and when I need another job done!
  • Paul R. Dec 12, 2014
    House Cleaning (One Time)
    Verified Review
  • Blake Y. Oct 23, 2014
    House Cleaning (One Time)
    Verified Review
    Wonderful man, wonderful job... Will definitely use him again!
  • Terri V. Sep 27, 2014
    Window Cleaning
    Verified Review
    He was through, professional and his rates fair - not the cheapest, not the highest. Rex was willing to do the nitty-gritty items and everything was done with care. Definitely would use him again and recommend him to people I know.
  • Loa H. Sep 10, 2014
    House Cleaning (One Time)
    Verified Review
    Rex arrived on time, worked quickly and thoroughly. He did things he noticed as he worked that we had not noticed previously. He went way beyond what I expected. I definitely will use him again.
  • Lynn M. Sep 7, 2014
    House Cleaning (One Time)
    Verified Review
    Rex did a great job cleaning my home before it was listed for sale. Since I was already out of state, he kept in touch with me by phone and took the time to go to my home for an estimate in advance. He was great to work with and my real estate agent said the place looked good! Thank you, Rex, for being so trustworthy, honest and conscientious!
  • Kyle T. Sep 4, 2014
    House Cleaning (One Time)
    Verified Review
    Rex was amazing and treated me like a friend not just a customer. He came out and told me how much it was and what would be done and he did everything he said he would. I will be his customer for life.
  • Bonnie Q. Aug 15, 2014
    House Cleaning (One Time)
    Verified Review
    He came to the townhouse and went over all the details of what was to be cleaned. He did a very thorough job and left the place spotless. It was for a move out clean up and the owner was very pleased with the condition of the place when we did the walk through.
  • Sasha M. Aug 4, 2014
    House Cleaning (One Time)
    Verified Review
    Rex came and did a complete cleaning job. I live In an older house with extremely dirty base boards that look great. Very honest and up front. He asked me questions and did some personal things with me to compete my job. Would use and recommend him to everyone.
  • Mark O. Aug 2, 2014
    House Cleaning (One Time)
    Verified Review
    Very professional, personable, neat and reasonable. Excellent service and results
  • Todd L. Jun 25, 2014
    House Cleaning (One Time)
    Verified Review
    Rex was great. Used him for a move-out cleaning. Met with him 3 times. He was always on time and he always answered his phone. He even took me on a final walk through to be sure I was satisfied. And I was. I highly recommend him. I will be using him again soon on the new house!
  • Tina M. Jun 4, 2014
    House Cleaning (One Time)
    Verified Review
    We asked for a move-in clean and he did not do the things I requested, nor did he do the things he said he did. It was a complete waste of money.
  • Kelly B. May 31, 2014
    House Cleaning (One Time)
    Verified Review
    Rex was absolutely wonderful to work with! He worked around our schedule and our budget. He walked through the entire house with us before hand asking what we wanted to be cleaned, and how we wanted it cleaned. He made himself available through both phone calls and text messaging, which was very nice. We loved using Carrols Custom Cleaning and would recommend them to everyone!
  • Morgan T. May 26, 2014
    House Cleaning (One Time)
    Verified Review
  • Samantha P. May 23, 2014
    House Cleaning (One Time)
    Verified Review
    Rex is simply AMAZING :) He did a great job on my town home and was very friendly. I never have had my house cleaned before by a professional and he made sure to give me every detail of the process and made me feel comfortable.Rex was on time and flexible with my busy schedule. I will hire him every time I need cleaning done. Thanks Rex! :)
  • Paul B. Apr 16, 2014
    Window Cleaning
    Verified Review
    Came as scheduled and did a superb job cleaning windows. Price was competitive with other bids. We will invite back again.
  • Jessica C. Apr 9, 2014
    Window Cleaning
    Verified Review
  • Ashlee M. Mar 28, 2014
    House Cleaning (One Time)
    Verified Review
    Rex was on time and worked hard the whole time. He did a great job cleaning and he even organized our messy pantry! I would definitely have him come and do it again!!
  • Jill S. Mar 20, 2014
    Junk Removal
    Verified Review
  • Paula B. Mar 18, 2014
    House Cleaning (One Time)
    Verified Review
  • Vera M. Mar 18, 2014
    House Cleaning (One Time)
    Verified Review
    Rex was a very nice man and easy to talk to. However, we did not get the deep cleaning we had hoped for. We have a small condo, under 900 sq. feet, and wanted a one time cleaning before listing it. It looks better than it did, but overall we will have to do a lot of cleaning before putting it on the market.
  • Nicholas B. Mar 16, 2014
    House Cleaning (One Time)
    Verified Review
    Outstanding. Rex strives to provide an exceptional balance of quality and quantity of work within time allowed. His work proves him honest and true to that balance and then some. Highly recommended.
  • Susan R. Mar 8, 2014
    House Cleaning (One Time)
    Verified Review
  • Sarah G. Mar 3, 2014
    House Cleaning (One Time)
    Verified Review
    We asked for a deep cleaning on a base housing apartment to pass inspection after move out. I was quoted $100 to get the job done minus the fridge, stove, and windows. When he arrived I informed him that I was willing to pay $200 for him to get everything clean including the stove (no windows/fridge). I showed him the checklist we had to complete from housing to pass inspection. Rex Carroll spent about 3-4 hours cleaning. I was impressed that he never took a break and powered through. He stuck to his tasks and was very nice. But all in all, we were not impressed with the job. It may be because he wasn't able to get his truck on Hill AFB due to expired plates and had to bring what supplies he could in his car, but the next day when we inspected a finally time for touch ups and cleaning windows/blinds, we had to basically go over and clean each room again; Spots were missed that we took a rag to and they came off, vents weren't cleaned, floor boards needed a redo, we had to pull out the stove and clean, walls weren't touched, and tub tiles were not scrubbed etc. He did clean up the major portion of the mess and dirt, but in the end it wasn't all the way "clean". I would like Carrolls Custom Cleaning to include multiple people next time or allow for a longer time to complete a job (he had a job right after mine). He stated that he quotes per job, not per hour, so he should give enough time to complete the job right. I would say possible slow down and pay more attention to detail. I could go thru and surface clean the apartment in a few hours, but when a client asks for "deep cleaning" it should pass the visual and white glove test.
  • Gayle W. Feb 3, 2014
    House Cleaning (One Time)
    Verified Review
    Rex came to my home this morning. He was on time. Completed all cleaning to my expectations. He gave me information about my home that needed to be repaired. He was friendly and I love that he will be the one in my home every time. I am not a fan of companies that have different people in your home each time. I had some special requests that he was happy to take care of. I would recommend him to anyone. I had several people bid my home and although he was not the cheapest, I chose him because he would be the one each time cleaning my home, he didnÂ’t smell of cigarette smoke, he was friendly and I felt I could trust him in my home.
  • Sara H. Jan 15, 2014
    House Cleaning (One Time)
    Verified Review
    He was very professional. He worked quickly but was very thorough and his prices are reasonable. I will definitely continue using his cleaning services in the future.
  • Holly J. Jan 13, 2014
    House Cleaning (One Time)
    Verified Review
    He did a great job with the cleaning. It took about 3 hours for all the work, which I felt was a little long. Very knowledgeable about his business. Very chatty guy.
  • Nickolaus E. Jan 7, 2014
    House Cleaning (One Time)
    Verified Review
    Rex was able to schedule something quickly for me and according to my schedule. He was honest about the work, was never pushy with offering more than a one time cleaning if that's what I wanted (I did for now), and his biggest concern was that I was pleased with the work done. Everything was cleaned well and quickly.
  • Roth L. Dec 29, 2013
    House Cleaning (One Time)
    Verified Review
    Rex was awesome and fast. He was attentive, upfront, and did exactly what we needed for a fantastic price. The house looked great when he was done. I recommend him to everyone I know.
  • Morgan F. Dec 29, 2013
    House Cleaning (One Time)
    Verified Review
  • Barbara E. Dec 26, 2013
    House Cleaning (One Time)
    Verified Review
    Rex was very impressive, from doing the job thoroughly to helping us out in a pinch! We had just moved here three weeks ago from out of state and we had a tremendous amount of work to do. We we're expecting company for Christmas and it was all we could do to set up beds, move in furniture, and decorate for the season. Rex came in on a last minute request and cleaned baseboards, fans , lamp fixtures, light cans and cleaned all of the high surfaces of our 4000 sq ft home! He also did a thorough cleaning of our floors and completed every job request we had. He also helped my husband hang a heavy mirror and two paintings. His price was fair because of his exceptional attention to detail.
  • Vanessa H. Dec 16, 2013
    House Cleaning (One Time)
    Verified Review
    Rex was fantastic! He was a fast, hard worker who met and then exceeded our needs. I just moved from Austin, TX to Draper, UT and needed an extra hand to help organize and clean out the garage....awful task that would have taken me days. Literally, days. He got the job done in lightening speed and it is fantastic. We ended up asking him to clean our home on a more consistant basis and I'm excited to see what will be done in our house :-) He's a great hire for sure!
  • Laurie K. Nov 27, 2013
    Junk Removal
    Verified Review
    Rex was wonderful! He was prompt, fast, honest & professional. Great service...reasonably priced. Money well spent! Thanks Rex...Laurie
  • Rod M. Nov 26, 2013
    House Cleaning (One Time)
    Verified Review
    Rex does a great job! The best thing about Rex is that he really cares about his customers and what they want. I would recommend Rex to anyone and everyone!
  • Paulette R. Nov 25, 2013
    Window Cleaning
    Verified Review
    Rex was very efficient and did a great job Would use him again and will recommend to others.

Q&A

What advice would you give a customer looking to hire a provider in your area of work?
Most people ask, "Do you do the work personally?" Proudly, I can say YES- EVERY job!