Masterpiece work and flexible with my schedule!
I was so nervous about hiring for our tiling project: we had complex angles, a curved fireplace, and a unique look we wanted for our staircase- but Crown Services made it happen. I didn’t pay anything until they were certain the job was done right! Phillip and Israel were a pleasure to work with from start to finish, and offered their honest opinion when we needed fashion advice for the complex look we were going for. They worked around my horrendous work schedule to complete the project, and were understanding of all my concerns. Friends and family were so impressed with the new look and it added considerable value to our home when it was complete: goodbye 60’s laminate and pet-stained carpet; hello hard-wood tile, fresh baseboards, and a “cabin” feel! All for an affordable price.
We had a few mid-project alterations done (we added some new things and removed others), and it threw the initial quote off a little bit- normally I'm nervous disputing quotes with my contractors (I HATE conflict!), but Phillip was so professional and obliging and gave me the benefit of the doubt when fixing my quote up. I never once felt pressured or guilted for going over the budget and project with them, and felt like I came out ahead in the end.
We will definitely be re-hiring for our other needs: countertops, bathroom remodel, and fences are all on the list- I absolutely trust Phillip to find the highest quality workers for all our real-estate projects. If you're looking for tiling (done RIGHT!) then Phillip and Israel are your guys.