FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our bids are itemized and straightforward — you'll know what you're paying for before anything starts. Pricing is based on scope, mix design, and site conditions, so two jobs that look the same on paper can price differently depending on access, demo, or grade work involved. We don't lowball to win the bid and make it up later. We do offer discounts for larger projects and repeat customers. Final price is what we quote,— no surprise fees at the end.
- What is your typical process for working with a new customer?
It starts with a call — basic measurements or square footage and a photo of the project area. From there we turn around a fast, free estimate by text. Any questions, call or text us and we get them answered. Tyler and Jadon are hands-on from start to finish, showing up on-site for nearly every project to make sure the work is done to exact specs and the customer is happy with the result. We give each customer as much time as they need to fully understand the project before anything starts.
- What education and/or training do you have that relates to your work?
We're UDOT Certified ADA Ramp Installers and carry full licensing and insurance. We complete continuing education every year — including bi-annual training courses covering new products, updated techniques, and industry best practices. Beyond certifications, our training is hands-on — years of field experience across residential and commercial scopes, from standard flatwork to structural pads and everything in between. We stay current because our name is on every job we pour.