Oxi Fresh of Utah
Responds within a day
Hired 101 times
1 similar job done near you
4 years in business
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Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jul - Dec
Customers rated this pro highly for work quality, responsiveness, and professionalism.
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Oxi Fresh of Utah verified
- What should the customer know about your pricing (e.g., discounts, fees)?
Thumbtack Discount Code: TT0340 When you use our Thumbtack Discount Code, we will give you 20% off our services. Also, most stains can be removed using our standard cleaning procedure, however, occasionally some stains will require a little extra effort (and cost for the customer). If we determine the stain requires that extra effort we will use our spotting kit which costs an additional $20. *Please note that there is a $14 service charge for each service.
- What is your typical process for working with a new customer?
First and foremost, we always wear shoe covers when we enter a customer's home. We then have the customer show us around the home, pointing out areas or spots they would like us to focus on. When we prepare for cleaning, all we need is access to the kitchen sink. No hoses, no hook-ups, and no open doors. After the cleaning is complete, the technician will walk the customer through the areas cleaned, verifying that the customer is happy with the work done. Dry time is generally only an hour, so there's no need to avoid the areas or lay down towels for long periods of time.
- What education and/or training do you have that relates to your work?
Technicians travel to Oxi Fresh headquarters to work directly with the Director of Cleaning Systems, Rob White. While there, they shadow a technician recommended by Rob and even assist in the cleaning process to learn and refine the trade. In addition, they have received training through IICRC and are licensed with them.