I was very pleased with Brett and his staff. All the companies I called said that they could come out til the end of the next day. Brett himself cane to my home at 8 am, took a look at my busted water heater and told me that they would get a new one installed within a few hours which they did. The package includes a 10 year warranty with yearly check ups that's included in the original price. I was very impressed by Brett and his company. The receptionist was very understanding and friendly. I would highly recommend Walker Plumbing to all of my friends, family, schoolmates and work associates. Hands down the best plumbing service I have ever encountered in my 38 years of life.