About this pro
My work typically stands out because I can get the details that others miss. Things like the polish that gets stuck in emblems and seams, polish stains on trim, streaks on glass, cleaning the door jambs, dust in the vents.... These are all things that a majority of detailers will miss or leave behind. My final detail process takes care of all of these things. The products I use are actually designed to avoid many of those problems to begin with, so there is less you have to worry about. I am also very honest with you about what to expect from my work by way of what can be corrected and what will be left. If there is anything else I discover in the process of detailing then I absolutely let you know about that as well. I get to work on shiny cars! What is not to like about that? Someone takes something to me that is dull and dirty and I get to transform it into something outstanding! There is something truly gratifying about taking a dull and oxidized car and restoring it to showroom shine. I think that is the best part about my job. That and the fact that I get to meet some really incredible people. In fact, my current full time job would never have happened had it not been for connections I have made through detailing cars. I may not detail full time, but I've got more passion for it than anyone else I know in the industry.
21 years in business
- What should the customer know about your pricing (e.g., discounts, fees)?My pricing isn't all that complicated. Most jobs take 3 to 4 hours. The industry average for that kind of work is about $180 dollars. Therefore I bill my time out at around $60 an hour. Believe me, you pay more than that for your lunch at Burger King if you think about it. It takes 5 minutes to make and you pay $8 bucks for it. That's like paying them almost $100 dollars an hour for their time and materials. I just state an hourly rate because that is how I figure my estimates.
- What is your typical process for working with a new customer?Mostly it is about the car. I can spend days on a car and get it nearly perfect, or I can spend the three or four hours it will take to get it 90%. For most people with a daily driver that is good enough. If you are super OCD about your car (my favorite type of client) then we can definitely focus on your areas of concern. That's how I get to know my customers really well. I just need to know what it is they are trying to obtain so that I know turning that minivan into a car that is flawless from 2 feet away may not be the objective. Maybe you are just looking for something that looks good from 10 feet, and that is fine with me.
- What education and/or training do you have that relates to your work?My education and training comes from nearly 20 years of doing this. I have written hundreds of thousands of words on the topic of detailing. I've been the one training the detailers out there through my guides and articles. I was a founding member of two of the largest detailing message boards on the internet to date. You can go back in the archives for 15 years and find things I've been writing online.