FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the size of the space, the frequency of service, and the level of detail required. We always provide transparent quotes with no hidden fees. Recurring clients (weekly, bi-weekly, monthly) receive exclusive discounts, and businesses with ongoing commercial services also benefit from reduced rates.
- What is your typical process for working with a new customer?
We start with a quick phone call or message to understand the space, type of cleaning, and any specific needs. If necessary, we schedule a free walkthrough to confirm the scope. Then we provide a clear estimate and set up the service. On the cleaning day, our team arrives on time, fully equipped, and focused on delivering consistent, high-quality work. Communication, reliability, and excellent results are always our priorities.
- What education and/or training do you have that relates to your work?
I have over 10 years of professional cleaning experience, including residential homes, offices, and commercial buildings. Over the years, I’ve developed optimized cleaning processes, detailed quality standards, and hands-on training for teams to ensure efficiency, organization, and outstanding results.