Damestiques Cleaning Service

Salt Lake City, UT

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About this pro

How does your business stand out?

We have been in business for 20 years now. I personally guarantee every job 100%.

What do you enjoy about the work you do?

I enjoy the satisfaction of making my clients happy.

Location

Salt Lake City, UT 84115

Years in business

23

Times hired on Thumbtack

70

Reviews

38 Reviews
  • Jacob A. Jun 4, 2017
    House Cleaning
    Verified Review
    The home owner said it was pretty bad so far thumbtack people are cheep and want a lot of money for little work... typicall for utah...
  • Jeanette B. May 8, 2017
    House Cleaning
    Verified Review
    Efficient
  • Paul B. Apr 15, 2017
    House Cleaning
    Verified Review
    Satisfied Client
    They did a very good job
  • Eric E. Oct 18, 2016
    House Cleaning
    Verified Review
    This was an absolutely great experience. I now have them coming over almost once a month to detail the house. I am recommending to my all my friends in the Liberty Wells area
  • Toni K. Jun 22, 2016
    House Cleaning
    Verified Review
    Good work for a fair price. Efficient and high quality. I don't think our house has ever been so clean!
  • Nick G. Jun 20, 2016
    Move-in or Move-out Cleaning
    Verified Review
  • Melinda B. May 14, 2016
    House Cleaning (One Time)
    Verified Review
    I got in touch with them for my neighbor who needed someone to clean her home before a lot of company came. She was so very pleased and said that her house sparkled! When I need someone myself, I will be calling them. Thank you!
  • KK B. May 3, 2016
    Apartment Cleaning
    Verified Review
  • Rebecca A. Apr 5, 2016
    Deep or Spring Cleaning
    Verified Review
    They did a great job. My house hasn't been this clean in a very long time. Chris was great to work with. Thanks for a great experience.
  • Bradley T. Mar 8, 2016
    House Cleaning
    Verified Review
    We reached agreement after numerous contact attempts. Since then, our 1st cleaning canceled due to employee illness. Numerous contact attempts to reschedule over many days have failed. Unacceptable follow up has caused us to look elsewhere.
    Christine A. Mar 8, 2016

    Yes this was not a good. I did have sick employees-short handed. We tried to fit the cleaning into Bradley's very restrictive schedule which we could not do. We do apologize for the inconvenience this caused.

  • Mckenzie S. Jan 8, 2016
    House Cleaning (One Time)
    Verified Review
    They were very professional, got right to work, and washed the walls, trimm and doors beautifully! The only thing I would say is make sure you clarify the hours. I didn't know until after the work that the four hours was four man hours so because they had more than one cleaner arrive I only had the help for two hours. I would higher them again.
  • Lindsey K. Jan 3, 2016
    House Cleaning (One Time)
    Verified Review
  • Diana A. Dec 3, 2015
    House Cleaning (One Time)
    Verified Review
    Saved me when I was in a bind, came out and cleaned same day. Did a great job! Thanks again!
  • Mark D. Nov 2, 2015
    House Cleaning
    Verified Review
  • Deepthi R. Oct 1, 2015
    House Cleaning
    Verified Review
  • Megan O. Sep 26, 2015
    House Cleaning (One Time)
    Verified Review
  • Alex G. Sep 25, 2015
    House Cleaning (One Time)
    Verified Review
    Chris and team did an excellent job cleaning our condo. They showed up on time and completed the job on time. The condo looks great.
  • Abra M. Sep 2, 2015
    Deep or Spring Cleaning
    Verified Review
    After bidding the job way to low. I offered to pay the higher amount and was still turned away. My ad clearly stated I needed a full house cleaning. Walls and all. I was left last minute to find a higher price. Very in professional
  • Anna S. Aug 4, 2015
    House Cleaning
    Verified Review
    Great job!! Thanks for all your help ladies!
  • Leslee S. Jul 29, 2015
    Move-in or Move-out Cleaning
    Verified Review
    They did not help with cleaning. They were happy to quote based on my schedule, but after I hired them, they wanted to change to later-ish in the day. This lowered my confidence, and puts me in a bind for actually getting the work done. Based on the other poor reviews, with excuses for all, I should have known better. Live and learn, and I guess I'll clean my own house.
    Christine A. Jul 30, 2015

    I did try to fit Leslee in for a 10:00 window but could not get other customers to change their schedule. I thought it would work. I offered the afternoon and she declined.

  • Mimi D. Jul 9, 2015
    Move-in or Move-out Cleaning
    Verified Review
    I needed a townhouse cleaned as I was moving out. They were flexible and were able to accommodate quick clean. They did a great job!
  • Louis O. Jul 3, 2015
    House Cleaning
    Verified Review
    Chris great to work with but cleaners started doing a very nice job with three people then went down to two and they rushed to do our house within two hours leaving several things dirty or uncleaned. figured would try them one more time talked to one person on Monday and never called me back! Would not recommend!
    Christine A. Jul 6, 2015

    We had Louis scheduled for Monday July 6th for his homes. I was on vacation and my manager Danira was not aware of a schedule change. Not sure exactly what went wrong here. According to our schedule which I personally set up with Louis, we did not miss the cleanings. Sounds like according to Louis,we were supposed to come before the 6th tho.????? I do personally guarantee every job 100%, so when we did miss some things at his home, I was not advised so that I could fix the mistake.

  • Cathy S. Jun 3, 2015
    House Cleaning (One Time)
    Verified Review
    Gloria and her partner, who came to clean my home, were very helpful. This was a move-in cleaning, and I literally would have cried when I walked into the home if I hadn't known that I had cleaners coming. They spent a full six hours cleaning, and when they were finished, I felt like I could actually move in! I would highly recommend Damestiques to anyone looking for housecleaning service.
    Christine A. Jun 3, 2015

    Oh Cathy thank you so much for taking the time do this for me!! I so appreciate the work you gave us and now the review. Take good care Chris

  • Kristine W. May 31, 2015
    Move-in or Move-out Cleaning
    Verified Review
    Someone came to the house, and provided an updated quote. It was more then the original request, but they did a fantastic job of cleaning the house!
  • Ivy J. May 21, 2015
    House Cleaning (One Time)
    Verified Review
    We recently remodeled several rooms in our house as well as replacing all the base board and doorway casing throughout. Let's just say we were living in a pile of sawdust. We were getting down to the wire with our wedding date approaching, we got married at our home. With all the commotion, I confused the date I needed the cleaning for about a month away! 4 days before the wedding Kris was more than helpful and switched the dates for me. The next day, they showed up and completely deep cleaned both houses on our property. I don't think my homes have ever been this clean. Definitely a service we will be using again!
  • Joann M. May 12, 2015
    House Cleaning (One Time)
    Verified Review
    She contacted me immediately and the house was cleaned thoroughly. Currently have message into her to confirm the price charged for yesterday's cleaning services and to set up meeting/walk through at new house for potential monthly cleaning cost estimate.
  • Jen S. May 8, 2015
    House Cleaning (One Time)
    Verified Review
    I was very displeased. I was told a flat rate to do a move-out clean and got a voicemail more than a week later letting me know it would actually be about $75 more than agreed upon. Not only that, but my house was not in the condition I expected to find it in after supposedly 8 hours of cleaning. My house was not very dirty to begin with. Extremely dissatisfied, will not use again or recommend to anyone. I would be much happier with a refund of some sort, I do not feel I got what I paid for in the slightest.
  • Doyle D. Apr 29, 2015
    House Cleaning (One Time)
    Verified Review
    Great job. I have referred this company to several of my friends and neighbors.
  • Catherine H. Apr 12, 2015
    House Cleaning (One Time)
    Verified Review
    Excellent job. Very thorough crew. I am very pleased. They were right on time both days that I had them clean my home in preparation to sell it. I would recommend them to others.
  • Connor Q. Apr 10, 2015
    Commercial Cleaning
    Verified Review
    Wasn't able to do the type of in depth commercial kitchen cleaning we were looking for but was very prompt with her response and gave a very fair price for basic cleaning. Will keep her in mind for future cleaning needs.
  • Jon C. Apr 5, 2015
    House Cleaning (One Time)
    Verified Review
    They were amazing! They got way more done then I expected.
  • Jennifer O. Apr 1, 2015
    House Cleaning
    Verified Review
  • Michael T. Mar 27, 2015
    House Cleaning (One Time)
    Verified Review
    Scheduled a cleaning a week in advance for a Friday. Wednesday I received a call from someone with broken English (not Christine) trying to confirm my appointment for *Thursday*. I assured her there was some miscommunication and she said "ok" and hung up. I had to call back to make sure I really did have my Friday appointment. I was told it would be in the early afternoon on Friday.. If that's where this ended that would be fine, but Friday morning I received a call at 8am from a Seth at some company I'd never heard of "confirming the cleaning at 8:30am". I said I'd never heard of him or his company and he said they were hired by Damestiques. What?? I was given no indication they'd go through another company, nor was I given that timeframe. The 3rd party also never called in advance to confirm that time. I called back the number from the previous day to ask what was up. She said "yes they do carpet". I asked why she told me early afternoon and she said "yes I come later". I asked her why I wasn't informed of the other company or their separate schedule and she said "ah my boss schedule". I got Christine's phone number and tried it a few times, no answer. I called Seth back and cancelled, then I called the other lady and cancelled with her as well. An hour later Seth calls me back to ask if they're still cleaning... What's wrong with these people? So unprofessional.
    Christine A. Mar 27, 2015

    Yes this did happen. I have been sick with the flu and did not as the owner schedule the carpet cleaning with Damestiques house cleaning personally. Not a normal day

  • Lauren M. Mar 23, 2015
    Cleaning Out
    Verified Review
    I just bought a new home and it desperately needed a move-in deep clean and carpet steam. Damestique cleaning service was fantastic! They partnered up with Royalty Services carpet cleaning. The home is clean from top to bottom and smells wonderful. They were right on time, very approachable, and did a great job! Plus they have a 100% guarantee to back up their work, which is always reassuring. You can't go wrong with choosing this company to clean your home!
  • Nancy T. Nov 23, 2014
    House Cleaning (One Time)
    Verified Review
    She has been quick to respond and has made arrangements that fit my schedule. I look forward to working with her.
  • Torrey H. Jul 31, 2014
    House Cleaning (One Time)
    Verified Review
    Easy to work with on scheduling. The cleaners were friendly and did a great job cleaning.
  • Michele D. Oct 18, 2013
    I have always been happy with the job Damestiques does. We've used their services for our house, rental condo and office and they do a great job and are pleasant and trustworthy. Great company!
  • Bryan S. Sep 30, 2013
    Chris & Damestiques are a joy to work with. I am able to run my vacation rental property remotely without any worries. Chris and her team oversee my property's cleaning and maintenance and are easy to work with a tall times.

Q&A

What is your typical process for working with a new customer?
We work very close with our new clients to assure that the cleaning that they receive is what they expected. By have close communication we can tweak the cleaning to suit there needs.
What types of customers have you worked with?
Routine house cleaning, post construction and remodel cleaning, office cleaning, rental cleaning, move in/move out cleaning, nightly rental cleaning with laundry service and amenities, second homes.
What advice would you give a customer looking to hire a provider in your area of work?
Make sure that the company you are going to invite into your home has all the insurances and workman's compensation that is required. . Our work is 100% guaranteed. If we miss something we will come back at no charge and correct or do it. Customer service is our business.