|Sunday||8:00 a.m. to 7:00 p.m.|
|Monday||8:00 a.m. to 7:00 p.m.|
|Tuesday||8:00 a.m. to 7:00 p.m.|
|Wednesday||8:00 a.m. to 7:00 p.m.|
|Thursday||8:00 a.m. to 7:00 p.m.|
|Friday||8:00 a.m. to 7:00 p.m.|
|Saturday||8:00 a.m. to 7:00 p.m.|
Aarf Pet Care
About this pro
10 years in business
38 hires on Thumbtack
Liz B.Jun 19, 2018Verified
I am so happy to have found AARF. They have taken such amazing care of my pup, Sassy. I love knowing and trusting that she’s being loved and cared for. Thank you!Apr 11, 2018Verified
We are so grateful to have found Suzie after a long search for a pet sitter for our Wheaten Terrier. From the moment we met Suzie we knew she was the one for us and our dog. We now have peace of mind to travel abroad knowing that our beloved Griffin is in the best of care while we're away. We feel so fortunate to have found Suzie and Griffin is excited to be a new member of the Aarf pack.Apr 11, 2017VerifiedSusan E.'s reply
Thanks so much Zach! We love Griffin and are so happy that you found us. We will always work hard to give him the best care possible!
They provided great service and took care of our little gang. We received multiple photos while away, nice to see our guys looking happy. The signup with the time to pet portal is confusing at first but works well once you figure it out.Oct 18, 2017Verified
They accept the job and then don't get back to you. Seems like a flaky establishment.Sep 3, 2017VerifiedSusan E.'s reply
Dear Diana, I'm very sorry that you thought we didn't respond to you. I have reviewed what happened and I see that we sent you our request to sign up on our online scheduling system and then we never heard back from you with a request for service, so we believed you didn't need our services after all. I see that this was a miscommunication, and I'm sorry about that. Let me know if you'd like us to make it up to you with one free visit! Thanks very much
Top Pro status
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?Our 1-hr dog hikes, one of our most popular services, are $25 as they have been for several years. If we hike a particular dog more than once a week the rate drops to $23 per hike. Pickup and dropoff at the client's home are in addition to the hour of hiking, but are free of charge. Our overnights start at $60 per night for one pet, and we can manage a household of as many pets as anyone may have. We have successfully stayed overnights with a household of 5 dogs and 6 cats for quite a while now, and love it!
- What is your typical process for working with a new customer?We will arrange a free at-home consultation to go over the customer's needs and meet with them and their pet(s). We also email our forms for completion by the customer. If hired, we will learn the complete routine for the pets, get a key or other type of access to the customer's home (such as a garage door code), gather the completed forms for inputting into our client database that is accessible by all members of the Aarf Team, and look forward to taking great care of the customer's pets as scheduled! We have recently implemented a sophisticated scheduling, communications and invoicing system designed especially for pet care providers, and our clients love the convenience, efficiency and error-free simplicity of using it to communicate, schedule services and pay their invoices.
- What education and/or training do you have that relates to your work?I consistently study professional journals and other science-based works about animal behavior, training, care, health, and well-being. I have worked many years as a foster care provider and as a volunteer in various shelters. I have a deep and complete understanding of dog behavior from working with them full-time in groups and individually since 2008. I also graduated from the Goldman Sachs 10,000 Small Businesses Program for small business owners in 2014. I gained so much invaluable knowledge about running my business through this excellent program, and I am constantly striving to apply best practices to every facet of my business. I also subscribe to several top newsletters and periodicals about dogs and cats and am continually learning the most up-to-date information about their health, training, well-being, etc. I share a lot of this information with my staff, and we regularly have trainings to continue to improve our level of knowledge in order to better serve them and our clients.