It’s free with no obligation to hire
Hired 155 times
18 years in business
Cash, Check, Credit card
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jan - Jun
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Garbage Disposal Repair
They replaced my defective garbage disposal machine with a new one.Jul 30, 2019Verified
Plumbing Drain Repair
I was really impressed with Carter. He came out to give us a bid for finding the source of a leak. He was very knowledgeable and explained everything he could. Even though he couldn't find the leak, he was very thorough. He is having me keep an eye out for reoccurance and I will definitely call him to complete the repair.Jul 8, 2020Verified
Mission Plumbing was great! They diagnosed the issue very quickly, walked me through how much it would cost before they got started, and then worked fast and carefully. I'm very happy with the repair!Sep 20, 2018Verified
Plumbing Pipe Repair
Thanks guys for the help. I had what I thought was a supply line issue and it turned out to be a drain issue. Not knowing exactly where the drain pipe was broken, the estimate was $400-700. In having your guys point me in the right direction, I decided to tackle the issue my self and told them I would setup another appointment if it was more in-depth. Turns out the pipe was broken right at a joint, so I was able to buy some new parts and make the repair myself. I appreciate the promptness and professionalism of your team and would definitely call you again if I have a bigger issue.Mar 14, 2018Verified
Garbage Disposal Repair
I was initially really happy because he responded so quick. I asked his if it was free to just come check it out and I have in writing that it would be free of charge. However, he still charged me $50. I paid him cause I thought maybe I messed up, but after I looked up our conversation again I realized I got bamboozled.Feb 13, 2018VerifiedMission Plumbing's reply
Hello Heather thank you for the review, however you were not charged for just showing up to you're house to have a look just like we promised you, you were charged for unclogging you're garbage disposal. even though it was a small job should we not get paid for our time?
- What should the customer know about your pricing (e.g., discounts, fees)?We work very hard to provide the lowest, most competitive pricing possible. We are committed to make sure you get a quality job done without emptying your pockets.
- What is your typical process for working with a new customer?We like to speak to our customers and discuss their needs in person or over the phone. Many jobs require us to come out and look at the work that needs to be done before we can offer you an exact estimate which is why we always offer free estimates. We will discuss all of your options with you and provide our professional knowledge and opinion. However, in the end it is up to the customer and we will only do what the customer requests.
- What education and/or training do you have that relates to your work?All of our employees have many years of field experience. They are also required to complete extra courses, training, and certifications as necessary.