FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We use a standard pricing chart. We do not bait and switch. Unfortunately there are carpet cleaners and other businesses that do, but we are consistent in our prices.
- What is your typical process for working with a new customer?
We do a walk through and address any concerns the customer has before the cleaning begins. We explain the process.
- What education and/or training do you have that relates to your work?
IICRC