FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We price per square foot. We offer discounts for social media promotions!
- What is your typical process for working with a new customer?
We like to ask a lot of questions about the job (do you have pets, do you wear shoes in the house, how old is your carpet etc), so we know how best to serve our clients. Once we've identified concerns, we get started right away!
- What education and/or training do you have that relates to your work?
We've taken several (and continue to take) training courses with industry leaders to ensure we're using the best processes possible.