Hired 6 times
11 years in business
All in all they came and did what they said they would do and the carpets seemed clean and they were all very nice but I have not used carpet cleaning service so I'm not sure how they would compare to any other company. I gave them a 4 star because I did find that communication was a barrier with the gentlemen that arrived at the home and the carpets seemed damp for a few days after they were done- not sure if that is normal.Dec 9, 2016Verified
Went with PCR after researching their services and they quoted me for a move-out carpet cleaning. Communication through Thumbtack was excellent. On the day of cleaning however, there seemed to be some sort of miscommunication on their end and I had to call to make sure they were coming out to clean the carpet. It didn't seem like they knew they needed to be out there but made plans and came out. The carpet cleaning was perfect and they removed some pretty ground in dirt. I'd use them again if I was in the area and would recommend calling them the day before to confirm your appointment if you go through Thumbtack.Nov 30, 2016VerifiedProfessional Carpet Restoration LLC (PCR)'s reply
Hello Joshua, thank you for your review. I apologize for the confusion. I'm very happy you liked our steam cleaning service, and that you would use us again. Have a great day!
Sergio M.Feb 19, 2015Verified
Kandice K.Jan 3, 2015Verified
Great service, came out looking greatJun 1, 2014Verified
Photos and Videos
- What education and/or training do you have that relates to your work?We have an IICRC certification in water damage remediation and mold remediation.
- What types of customers have you worked with?We have worked, and continue to work, with residential apartment communities, home owners, realtors, retaurants and hotels.
- Describe a recent project you are fond of. How long did it take?We recently worked on a water damage project where two floors were flooded from a burst pipe causing extensive water damage to the apartments. We extracted all the water, disposed of wet padding, set up air movers and dehumidifiers to dry the inside home structure, and installed equipment to dry the inside of the walls to prevent mold growth. After the homes were properly dried- which we verified using moisture content readings- we re-installed the padding and fixed any neccessary drywall. The project took four days.