Pure Eco Cleaning

Alexandria, VA

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About this pro

How does your business stand out?

When we clean, we really clean. We aren't trying to be the least expensive cleaning service, but the best cleaning service. You can trust our cleaning products to be safe for your home and family. Plus we background check all of our employees, who are all U.S. citizens. You can feel confident that you'll be getting stellar service from people you can trust. We don't buy our cleaning products from third party vendors, but we make our own so we are 100% certain of what's in them and that they are truly eco-friendly and effective.

What do you enjoy about the work you do?

I like making people happy. It's nice to walk into a place that is in need of a good cleaning and walk away knowing it's clean. It's also gratifying to know that we provide a service that can improve a family's quality of life by giving more time back to the family that they can spend together.

Location

Alexandria, VA 22314

Background check

Complete

Years in business

3

Number of employees

7

Times hired on Thumbtack

74

Reviews

36 Reviews
  • Scott R. Dec 2, 2015
    House Cleaning
    Verified Review
  • Genya O. Dec 1, 2015
    House Cleaning
    Verified Review
    They did a very good job. The crew worked with me to figure out how to work around our very friendly dog (who always wants to sit right in the middle of whatever cleaning is happening). We will hire them again.
  • Nidhi K. Nov 11, 2015
    Apartment Cleaning
    Verified Review
  • Kathleen S. Oct 18, 2015
    House Cleaning
    Verified Review
    I want to click 4.5 stars because you list 5 as outstanding (not sure if I would rate anything as that, then 4 starts just good...this company is VERY GOOD/GREAT!; also excellent communications. They have come a few times and I am quite pleased with this service.
  • Shirley B. Oct 9, 2015
    House Cleaning
    Verified Review
  • Terri T. Oct 9, 2015
    House Cleaning
    Verified Review
    Jean is exceptionally responsive to requests and has been flexible on scheduling.
  • Maresia J. Sep 25, 2015
    House Cleaning
    Verified Review
    The Economy Cleaning team are professionals that do an excellent job. When I walk through the door I can smell the clean.
  • Kate G. Sep 3, 2015
    House Cleaning
    Verified Review
  • Staci-Jill B. Aug 8, 2015
    House Cleaning
    Verified Review
  • Bryan S. Jun 25, 2015
    House Cleaning
    Verified Review
  • Bob M. May 16, 2015
    House Cleaning
    Verified Review
    I have been very happy with Pure Eco Cleaning. The company was very responsive when I need a cleaning service fast to get my condo ready to go on the market. The company's workers are professional and have a done a great job. I hope to hire them when I move to my new home.
  • Adela G. Apr 21, 2015
    House Cleaning (One Time)
    Verified Review
    Incredibly prompt response - managed a same-day walk through and a next-day cleaning. In all, just over 24h from first contact to a clean house! Jean and her colleagues were lovely to work with and now everything is shiny and smells wonderful. Highly recommend!
  • Carmen O. Apr 10, 2015
    House Cleaning
    Verified Review
    Loved coming home to a clean house. Pure Eco Cleaning did a great job. I am so happy with everything but especially my bathroom. I definitely made the right choice.
  • Christina F. Apr 3, 2015
    House Cleaning
    Verified Review
  • Brad T. Mar 27, 2015
    House Cleaning
    Verified Review
    They do a thorough deep clean job every time and never miss anything. The teams are both very professional and friendly. I would highly recommend.
  • Sheila P. Mar 11, 2015
    House Cleaning (One Time)
    Verified Review
  • Moustafa E. Mar 2, 2015
    House Cleaning (One Time)
    Verified Review
  • Billy T. Mar 1, 2015
    House Cleaning
    Verified Review
    Jean and her team are fantastic. Thoroughly professional. She did a great job from the first e-mail contact, a walk through to provide a thorough estimate/establish a schedule, right through until the job was done. ZERO complaints.
  • Janice L. Feb 21, 2015
    House Cleaning (One Time)
    Verified Review
    Jean was responsive and professional. I would use her again.
  • Brendan O. Feb 5, 2015
    House Cleaning (One Time)
    Verified Review
    Great job. Professional and thorough. Will use them on a reoccurring basis.
  • Joseph G. Jan 21, 2015
    House Cleaning
    Verified Review
  • Amanda W. Jan 16, 2015
    House Cleaning
    Verified Review
  • Jimmy T. Dec 23, 2014
    House Cleaning (One Time)
    Verified Review
    Recently scheduled a cleaning. They were very professional and pleasant to communicate with. The actual cleaning team was very friendly and thorough. Definitely thinking of having a regular scheduled service with them!
  • Mark M. Dec 16, 2014
    House Cleaning (One Time)
    Verified Review
    Jean was great! She was quick to respond to emails and phone calls. Her and her team arrived on time.
  • Meredith G. Nov 22, 2014
    House Cleaning (One Time)
    Verified Review
    Jean was great! The place looked spectacular when she was finished!
  • Sarah L. Nov 6, 2014
    House Cleaning (One Time)
    Verified Review
    We had a fantastic experience with Jean and Pure Eco Cleaning in our home in Arlington and will continue working with her moving forward. Jean and Brenda were on time, did a great job cleaning and were easy to communicate with about the job. Thanks so much!! Cannot recommend Pure Eco more highly.
  • Kate Z. Nov 3, 2014
    House Cleaning (One Time)
    Verified Review
    I used Pure Eco Cleaning for a move out cleaning and they were fantastic. Jean was extremely easy to communicate and schedule with. Her price was very reasonable and they brought all of their own supplies. The end result was amazing and even wowed our landlord who promised a full security deposit return on the spot. Highly, highly recommend!
  • Emily M. Oct 15, 2014
    House Cleaning (One Time)
    Verified Review
    I was looking for new cleaners. Jean and her team are efficient and did a wonderful job. She met me at my house and we went over what I was looking for. She is down to earth, friendly, and easy to talk to. I have her now cleaning biweekly and my home has never looked cleaner!
  • Jonathan T. Oct 1, 2014
    House Cleaning (One Time)
    Verified Review
    Pure Eco Cleaning came out to do a "move-out" clean - we did not have time to clean the place our self and after reviewing multiple offers, Pure Eco Cleaning had the best price and reviews. To put it simply, Pure Eco Cleaning is worth every penny. Jean was quick to keep me informed and came out to do a walk thru to ensure the quote was as accurate as possible. Pure Eco left the house spotless and I've already referred them to another client for a move-out clean. I am highly satisfied with the work they completed and will use/recommend Pure Eco Cleaning in the future.
  • Zachary A. Sep 15, 2014
    House Cleaning (One Time)
    Verified Review
    Jean and her team did an outstanding job on my 1400 square foot townhouse. I came home to find everything spotless, including the appliances and toilets, which now look new! Jean was very professional and was a great communicator throughout the entire process. She even went out of her way to meet us the night before the job to ensure she knew the ins and outs of our home and was aware of our expectations. They also put up with our (large) dog and cat roaming around during the cleaning. I would definitely recommend Jean and Pure Eco Cleaning.
  • Nick P. Sep 9, 2014
    House Cleaning (One Time)
    Verified Review
    They were very professional. We required a good deal of cleaning, and they kept at it until it was spotless. The value was pretty great.
  • Tea C. Sep 7, 2014
    House Cleaning (One Time)
    Verified Review
    Very disappointed. We agreed previously about everything in detail with Jean : for cleaning a 2 store house with 3 people. Jean comes alone with another girl and they didn't know how to clean , very slow and unprofessional.They stayed all day long at the house and they left many things not completed. I absolutely don't recommend to anyone.
    Jean B. Sep 8, 2014

    Put simply, there was a big difference between the expectations of the homeowners and me. The basement I generously included in the quote, which was for a house smaller than was indicated in the request, was unfinished. And unfinished doesn't clearly describe the fact that it was a 1935 unfinished basement covered in dirt, dust, grime, fiberglass insulation, ammunition, broken toilets, sawdust, the dirtiest of dirty workbenches and a chest freezer. The basement required cleaning from a service other than a housecleaning service. Attic spaces are also not typically included in an estimate, but they were requested to be cleaned and we did that. My team was one short on that day since one of my team called out unexpectedly and the other had a prior commitment. This does not affect the quality of a job. It typically takes us no more than 4 hours to complete a house of this size for a move-out/move-in clean. This job took 8 hours. It is customary for window cleaning by a housecleaner to be inside only. We obliged by doing both inside and outside. Upon arriving at this job I was inclined to walk away, but I believed the professional thing to do was the job. Having seen the work requested I would have charged no less than quadruple the price I quoted, but more than likely would have turned the job down. It was my onus to do a walkthrough prior to agreeing to the quote, which I did not do and regret. ($175) I think any reasonable person would have been more than pleased with the work we did at this house. It is my belief that the expectations of the homeowner were unrealistic and it would have been a challenge for anyone to meet them. Under the circumstances I most certainly do not think a one-star review is warranted.

  • Justin B. Sep 4, 2014
    House Cleaning (One Time)
    Verified Review
    We hired Jean and her company to do a bi-weekly cleaning at our townhome. Jean was very communicative about her company and the services they provide. Jean took the time to visit the property before cleaning too. We are so pleased with the job that Jean and her team did for our home. We couldn't recommend her enough as someone who is very communicative and runs a great small business.
  • Cheata S. Aug 21, 2014
    House Cleaning (One Time)
    Verified Review
    We had a very good experience with Jean and Pure Eco Cleaning. They did a deep clean, post-move out for us and got the place ready to be listed. About a 3 hour cleaning for a condo. Jean is the owner, and she is very courteous and responds to any questions or concerns you have promptly. They use ecofriendly products in their cleaning, and they are very effective.
  • Anne L. Aug 19, 2014
    House Cleaning (One Time)
    Verified Review
    Outstanding job. I had a move-out cleaning and Jean paid careful attention to details, even pulling out the fridge to clean it. The bathtub and sinks were sparkling. Even my realtor came in and asked about hiring her. I would hire Jean again.
  • Ralph L. Jul 31, 2014
    We had Pure Eco Cleaning come by for a move-in cleaning of our condo several weeks ago. Working with Jean was a better experience than we could have hoped for. She was prompt, courteous, professional, and extremely thorough. Her pricing was extremely fair; a great value for the service. We've had her back since then, and most certainly will again soon!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
Pricing for our services can depend on how clean the place is to begin with and how much there is to clean around. If surfaces are devoid of clutter then it is much easier and faster to clean. The longer it takes to clean around things the more expensive it will be. Rates also depend on the frequency of the cleaning. We also charge a higher rate for our initial cleaning, which is to get everything up to our standards of clean and the reduce that rate in accordance with the recurring cleaning schedule.
What education and/or training do you have that relates to your work?
Absolutely. I am constantly seeking out any and all information that will help to improve the way we clean plus ideas for new products we can develop to help make the cleaning easier and more efficient.
How did you get started doing this type of work?
One day I decided that I was going to make many of the products we use in our home. As a mom to a 2-year old and 4-year old I was very concerned about making sure they weren't exposed to harmful chemicals, especially cleaning products. So I began making them. We were also aware that certain people in the federal space have a requirement that only citizens of the U.S. can be in their homes without the presence of one of the homeowners. So I started this company to provide people with a service that was staffed by U.S. citizens and used eco-friendly products.
What types of customers have you worked with?
Whole house, deep cleanings, both one time and as a precursor to scheduled regular cleaning.
Describe a recent project you are fond of. How long did it take?
I recently performed a job in a residence that hadn't been thoroughly cleaned in quite some time. By the time the job was done the place was spotless and the owner was thrilled to walk into a place without dust, cobwebs, soap scum and dirty floors.
What advice would you give a customer looking to hire a provider in your area of work?
See if they can provide documentation about what it is in their products and documentation that their employees are U.S. citizens who've passed a background check.
What questions should customers think through before talking to professionals about their project?
That it's much easier to clean and get a place clean with regular maintenance. Removing the first layer of grime makes it possible to see more areas that need cleaning. Making a place truly shine can take a fair amount of elbow grease.