FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We charge $70 per hour for most services. We do offer discounts to seniors and veterans. Just ask us about it.
- What is your typical process for working with a new customer?
We start off with a phone call/zoom call with the customer to gather details about exactly is happening with computer. Next we step we schedule a time for a technician to come to your home. We stay and work on your computer until you are fully satisfied.
- What education and/or training do you have that relates to your work?
I am currently working on my Master's degree in Cybersecurity. I am also Comptia A+ Certified.