I wrote a previous review for the company but I have spoken with them since and have decided to amend my review. Thumbtack does not allow users to delete or modify prior reviews more than once so that is why I needed to start a new one.
I wanted to say that I felt the company did a very good job with coming out quickly and being on time. The owner of the company came himself and did good work. At first, I was not too happy about the price because it was all happening very fast and it seemed like a high price to pay for the fix. After doing some research and realizing how close I came to even worse disaster, I believe the price was more fair then I originally believed. First of all, we had record rainfall the next 3 days after the fix was done. If Rem had not come out so quickly to fix the problem, I would of almost definitely of had a flooded basement. That would have cost thousands to fix. Second, I did not make mention that he had to do work outside the house as well going through the wall to replace the bad pipe. I think that I underestimated how difficult it was to get in there and properly fix the issue. It was not just about replacing a pipe but knowing how to properly do it in the corner of the basement and seal it up correctly. Even if the price was slightly more than another plumper, they still got the job done promptly and Rem was very friendly. I think it is worth considering them for other jobs and they even gave me a good quote for fixing the damaged drywall and adding a check valve to my sump pump. I was unaware that my sump pump was even missing a check valve. Apparently, that is standard code now and my pump was installed prior to that update. Please reconsider my past review and give 24/7 a chance. I think you will be happy.