FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our service call fee includes dispatch and diagnosis. Our pricing is competitive and we provide detailed estimates to help our customers make informed decisions.
- What is your typical process for working with a new customer?
We keep our customers informed of the progress of our work and listen and respond to customer concerns. There won't be any extra charges until diagnosis has been done and customer has been given time to consider their options in the case any additional work is needed.
- What education and/or training do you have that relates to your work?
VA contractor license VA HVAC master license NATE certification