I contacted Steve about replacing a patio door at my residence. First off, Steve was very quick to respond to emails and phone calls. He came out to my house to assess the project by taking measurements, discussing my options of patio doors, and the associated trim/brick moulding. He was very friendly and easy to talk too as well. The next day I received a email with a quote with several options varying in price. Steve was quick to respond to a few follow-up questions, like is the door argon filled or Low-E? After comparing his prices with other contractors and even home improvement/Lowes' installations, I decided his price was fair/reasonable. Steve and another worker installed my patio door in about a half day. He arrived when he said he would and the install went as planned. There were no additional "oh, we found this wrong and need to replace it, it'll cost an extra $300+". The install looks fantastic, door slides smoothly, and is balanced. Steve even offered to vacuum the carpet around the door after he finished. The price was as quoted (no additional costs) and my wife and I couldn't be happier with our new paito door. I will definitely be contacting Steve for future projects as I'm pleased with his work, prices, and character. Thanks again Steve!