Notable Renovations

Catlett, VA

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About this pro

How does your business stand out?

My number 1 goal is customer satisfaction, I try to get the customers as involved in the planning as much as possible so that when I'm done doing my job they have exactly what they had envisioned from the beginning.

What do you enjoy about the work you do?

The satisfaction I get with a happy client, hearing thank you so very much at the end of the day, or job. Also seeing a finished product, whether it's a new deck or a new tile shower surround or just a fresh paint job, It still amazes me what a little hard work can do and how big of a difference little things make.

Location

Catlett, VA 20119

Years in business

7

Number of employees

2

Times hired on Thumbtack

62

Reviews

33 Reviews
  • Wilberto C. Oct 21, 2016
    Fence and Gate Repairs
    Verified Review
    Eric was very professional over the phone and to my conviniese accommodated a Sunday repair appointment. Looking forward to see this craftsman at work.
  • Nora B. Sep 23, 2016
    Gutter Cleaning and Maintenance
    Verified Review
    A+ service!
    A+ service. Eric was a true professional. He was at my home within 2 hours of hiring him. My gutters were completely clogged because of the heavy tree volume we have and due to the fact that the last person to clean only blew thing's out; surface cleaned. Eric hand cleaned and bagged everything, probably 75+lbs of wet leaves that had turned to dirt and washed/hosed out all gutters. He worked into the dark evening. To add to that, he had a golden personality. We have him coming back to give estimates on additional work. Hire him..he's well worth it!
  • Denise L. Sep 9, 2016
    Gutter Cleaning and Maintenance
    Verified Review
    Hard Worker Who Cares
    Eric works hard and makes sure that you are happy with the result - and we are very happy with the bathroom grouting and gutter cleaning that he and his staff did for us.
  • Sandra S. May 30, 2016
    Handyman
    Verified Review
    Eric responded immediately about a fence project. My fence had a post that broke off the footer. Eric came to my home that day and quoted his price. Also suggested that I have the fence power washed and a few boards replaced. He went to work immediately and completed the project that day. My fence looks brand new! I will be hiring him for other projects around my home.
    Eric Allen K. Jul 15, 2016

    Your job was a breeze because the tain held off. I'm so glad that you are happy with the way your friends turned out I think that it looks great and I think it will be good to go for years to come! No seriously you guys are a great group of people to have met out there I was blessed to have come and started your job and then land several others back to back with one potential rebuild altogether, fingers crossed. But we will still be back to take care of the pavers for you and if there's anything else that you can think of along the way you know just to put it on the list sincerely Eric

  • Nur V. Apr 17, 2016
    Deck Staining
    Verified Review
    Erik was absolutely a pleasure to work with. Will work with him again !!
  • Fonsetta B. Apr 1, 2016
    Drywall Repair and Texturing
    Verified Review
    Scheduled for Mr. Kettler to come out on the morning of Tues, March 29th to do a ceiling repair due to a leak. We confirmed the day prior. The day of the job, Mr. Kettler was a no-show. He finally called and stated extenuating circumstances, which I understood. He was to call me back once he checked his schedule. I am still waiting for that call back. (not really, but he never called back to reschedule)
    Eric Allen K. Jul 15, 2016

    Yes Mrs Fonsetta I did accidentally miss our appointment, it doesn't happen often and I sincerely apologize. I hope that you can forgive me! God bless!

  • Christina T. Feb 25, 2016
    Painting
    Verified Review
    Notable renovations is absolutely amazing. The work is the highest quality. The team is professional, thoughtful, cost conscious, detail oriented, and they provide top notch customer service. They painted almost the entire interior of our house and were so flexible on our changing requests and timelines. Do yourself a huge favor and hire them!!
  • Phil M. Feb 6, 2016
    Drywall Repair and Texturing
    Verified Review
    Eric is a great guy and did an exceptional job. He has very good attention to detail and goes beyond the minimum. He has a variety of skills and can handle a project end-end. I recommend this company without hesitation.
  • James P. Aug 25, 2015
    Drywall Installation and Hanging
    Verified Review
    I cannot describe how pleased my wife and I are with the work performed by Eric and Bob. What started out as a den remodeling job kept blossoming into other jobs including fence repairs, two bathroom updates, electrical rework, concrete porch and foundation parging, and lots of painting and moulding work. All in all, they were our go to contractor for many home repair jobs as we were getting the house ready to sell. They were always on time, did quality work, and always accommodated our schedules. I also want to note the thorough estimates, contracts, and revisions. They listened to our ideas and worked with us to complete some extensive renovations. You could not go wrong with selecting Notable Renovations for your home project!
  • Leslie W. Aug 20, 2015
    Drywall Installation and Hanging
    Verified Review
    VERY professional and respectful. We had multiple contractors Notable had to work around both inside and outside our home. you can hire these guys with confidence and I would NOT say that about many contractors. They leave their workspace tidy and do what it takes to get the job done on time. They also have many years of experience.
  • William T. Aug 12, 2015
    Handyman
    Verified Review
    Fantastic. He arrived on time. Did great work and cleaned up afterwards. Couldnt ask for more. Normally I like to stay out of a contractors way, just let them work. But Eric is such a nice guy I hung out and chatted with him while he worked. I wish I hadn't moved away, finding someone this skilled, reliable and just generally cool is rare.
    Eric Allen K. Aug 15, 2015

    Very much appreciated Will, and I'm looking forward to seeing the new home in Midlothian and taking care of the projects you are looking to get done there. See you next weekend and best regards, I hope you love the new home!!! Sincerely, Eric Kettler

  • Jeffrey H. Jul 21, 2015
    Drywall Repair and Texturing
    Verified Review
    The Kettlers are great people, and it was a pleasure to work with them. They are very friendly, seek to keep their prices reasonable, and do quality work. I would not hesitate to hire them for future jobs.
  • Tammy F. Jul 19, 2015
    Drywall Repair and Texturing
    Verified Review
    Eric was very thorough and seemed to really care about the quality of his work. I would definitely use Notable Renovations again for future work in our home.
  • Laura J. Jul 18, 2015
    Drywall Repair and Texturing
    Verified Review
    Balcony ceiling upgrade/repair project. Eric and Bob are both highly skilled and motivated. They were able to resolve very difficult issues that most contractors would likely walk away from. They are a very polite, efficient and professional. The result was better than I anticipated. The final design that they came up with is not only durable and attractive it provides added support and protection to the roof of my building. I would definitely recommend them to others or hire them myself for another project.
  • Andy S. Jul 10, 2015
    Drywall Repair and Texturing
    Verified Review
  • Michael K. Jun 30, 2015
    Gutter Cleaning and Maintenance
    Verified Review
    Eric was extremely helpful to me in getting my gutters cleaned for my hoa inspection. He came in just the knock of time. Very friendly and detailed.
  • Diane S. Jun 19, 2015
    Drywall Repair and Texturing
    Verified Review
    He never showed up on the morning he was supposed to come and never called even after I called him and left a message asking if he was still coming.
    Eric Allen K. Jun 22, 2015

    I will never call somebody a liar but I believe that Diane has me confused with another contractor. There is no response from her when I submitted a quote and she claims I talked to her Friday night and said I would be there Saturday morning but never came or called. I am beyond perplexed as I have no voicemails, no notes about the job, and nothing in my appointment book. I just believe she got me mixed up but accidents happen and I reached out to try and figure it out with her but she ignored me and has left the review. Thumbtack themselves cannot prove that she spoke to me but will not protect me from it either. My other reviews show my character, I tried to make amends and got no where. I did no work for her at all, this is all based on a fictitious conversation, sorry again Diane!

  • Russ R. Jun 18, 2015
    Drywall Installation and Hanging
    Verified Review
    Be careful when you ask questions. This guy bolted when i asked his per board coast to hand and finish. He decided that i was a contractor try to get help on how to pruce a job without even speaking to me. Dont let on that you may have an idea about what you are asking for or hewont want to work with you.
    Eric Allen K. Jun 19, 2015

    I would like to start by saying that I didn't do any work for this guy, turned it down actually which must have tarnished his ego. Unfortunately as contractors on Thumbtack we sometimes spend money bidding jobs that are just other contractors trying to figure out what to charge for a job they are bidding, per thumbtack it happens all of the time and they tell you to watch out for it. Russ. asked me and I quote "what is your price to hang and finish drywall per board". I explained there is a process and not just a number and then said that he sounded more like a contractor than a homeowner as I have never had a homeowner ask that, at least not in the manner that he did, there was no greeting just that simple question. So I told him I wasn't interested in working with him and turned down the job, hence the bad review. All of my customers know that I pride myself on customer service and being rude or snappy isn't a characteristic that I display, all of my other reviews will reflect just that. He saw that I had a 5 star rating from all of my clients and took the opportunity to ruin that because I was leery of doing another contractors job for them, I even apologized for offending him, twice. I wish there was a way to post the conversation between him and I but I don't know how to if there is a way, but I'm going to look into it. Thanks for taking the time to write a review Russ, it's much appreciated and there are no hard feelings on my end!!! Best wishes on the ceilings!!!

  • Kevin B. Jun 8, 2015
    Exterior Painting
    Verified Review
    I was very pleased with the work that Notable Renovations performed. I had the exterior of my house painted. The preparation work and final product were excellent. Eric was very knowledgeable and worked with me throughout the whole process to make sure the job was done right. It took a few extra days from the original proposed schedule, but that was entirely due to some bad weather that prevented any outdoor painting work. I also hired Notable Renovations to remove and re-locate a side fence and gates. Eric and Robert provided some ideas while they were finishing up the paint job, and moved right onto the fence. I would highly recommend using Notable Renovations.
  • John U. May 31, 2015
    Drywall Repair and Texturing
    Verified Review
    Eric did an excellent job repairing drywall on my living room ceiling from a water leak in my upstairs bathroom. He was very professional, well experienced and promptly finished the repair with great results. We are very satisfied and plan to use his services in the future!
  • Eric B. May 27, 2015
    Interior Painting
    Verified Review
    Eric painted the family room and bedroom in our condo. He also filled in a number of screw and nail holes in the walls from curtains and pictures. He was able to match up the existing paint color and also got a great deal for us on the paint. The walls turned out great. After hiring him he was able to do the job as soon as we were available and finished the work the same day. I will use Eric for future projects.
  • Eli L. May 27, 2015
    Deck or Porch Repair
    Verified Review
    Eric did an incredible job on my deck. It looks great. (And he did it in a single weekend!)
  • Joe J. Apr 30, 2015
    Handyman
    Verified Review
    They were very responsive and we enjoyed working with them on every step! Whenever I would call or email, I got a very timely response and they were simply phenominal to work with. I recommend them to everyone whether the job is big or small. They were very professional, I wish them the best!
  • Tom P. Apr 19, 2015
    Drywall Repair and Texturing
    Verified Review
    Very nice job. It is very clear that Eric and his Dad believe that good customer service will result in additional work. I would not hesitate to ask them for help on future work.
  • Lisa P. Apr 7, 2015
    Drywall Repair and Texturing
    Verified Review
  • Joe M. Mar 30, 2015
    Drywall Repair and Texturing
    Verified Review
    excellent work , very satisfied, will use again and highly recommend to everyone
  • Ed C. Mar 17, 2015
    Drywall Repair and Texturing
    Verified Review
    I asked Eric to repair 3 areas in my house with moderate ceiling drywall damage. He arrived on time and did excellent work. I was very pleased.
  • Gary L. Mar 8, 2015
    Drywall Repair and Texturing
    Verified Review
    Timely, professional, affordable, educates customer on what needs to be done and why, and updates the customer during the job. Look forward to using Notable Renovations in the future.
  • Juan M. Mar 3, 2015
    Drywall Repair and Texturing
    Verified Review
    Very responsive and flexible. Looks out for his customer and keeps his price reasonable.
  • Joseph C. Feb 22, 2015
    Eric and Robert replaced two ceilings and shored up a third, insulated walls, and replaced insulation in our attic. All work was workman-like, professional, courteous and friendly. We will contact Notable Renovations again later this year for some more work. We are very satisfied.
  • William I. Feb 16, 2015
    Drywall Repair and Texturing
    Verified Review
    This guy is outstanding! We had a real emergency after putting a hole in our wall he came within hours of answering our call! Wouldnt even know anything happend. Real professional and great guy thanks again Eric! I will ask him to come back anytime and refer him to all my friends and family!!! Your friend William Durant
  • Lynsey M. Feb 16, 2015
    I had a leak from my washing machine on my third floor, which leaked through to my kitchen on the second floor. Not only did he repaint and cosmetically make it look good, but he went in my ceiling to assure there would be no mildew growth. His manner and professionalism is fantastic. I'm building a deck soon and I wouldn't go anywhere but through Eric and notable renovations.
  • Tanya B. Feb 13, 2015
    Eric Kettler provides exceptional customer service from estimate to project completion. He has done numerous jobs at my home, to include painting, drywall hanging and finishing, and miscellaneous smaller projects. His attention to detail and meticulous work ethic will definitely ensure that I contact Notable Renovations for my future home projects!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
Sometimes but most of the time there are a lot of things that you have to be able to foresee going wrong and pray it doesn't, that's why I always try to prepare the homeowner for what may happen then do everything I can to prevent the things that cost and are unexpected charges!
What is your typical process for working with a new customer?
first and foremost learning exactly what the customer wants and doing my best to understand and explain to them what I am going to do before I ever start doing it. the key is no surprises.
What education and/or training do you have that relates to your work?
lots of customer service training which really helps me communicate well with my customers! also it helps me get a good idea of what they are looking for!
How did you get started doing this type of work?
Office work wasn't for me, I wanted to do something more hands on and I enjoy building things and seeing a project when it's complete. There is a lot of satisfaction to gain when you see something spectacular that YOU built or made.
What types of customers have you worked with?
Drywall, painting, ceramic tile work, bathroom remodels, hardwood floors, water damage or rotted wood replacement.
Describe a recent project you are fond of. How long did it take?
I redid a garage that had been built poorly and had to strengthen it and also make it look nice again. In 2 days I was able to reframe the entire front entrance around the garage door so that it was no longer falling, dress it up with 1x10's and 1x4's, build boxes around 2 columns on the porch beside it, paint it all white and the house went from looking like it belonged in a 1950s catalog to a modern home. In the same house, we remodeled 3 bathrooms, completely gutted them and put them back, refinished all of the hard wood floors. painted the whole 5 bedroom house after doing a bunch of drywall repairs, and now we're putting in a tile floor in the foyer and kitchen.
What advice would you give a customer looking to hire a provider in your area of work?
Not everyone is honest, some people will tell you what you want to hear in order to get the job, make sure you ask all of the hard questions up front. Also, speak on the phone, exchanging emails is great, but you can really learn a lot about a person just speaking with them.
What questions should customers think through before talking to professionals about their project?
Have a ballpark budget and let your contractor know that, then he will be on board to keep the pricing down for you! Also, don't hire the day before your tenants move in, actually my fault, sorry Devin!