FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is based on size and scope of each project.
- What is your typical process for working with a new customer?
Initial introductions are done to learn more about the client's business, issues or challenges they are facing, and what the scope of work will entail. There can be follow up discussions as well to iron out the details and establish a timeline for completion. We stay engaged throughout the process and keep the client up to date during each phase of work.
- What education and/or training do you have that relates to your work?
I have been in the IT field for 12+ years supporting large enterprise with complex, highly available production networks, as well as small business. I have professional level certifications from Cisco in routing and switching (CCNP) and network design (CCDP). I have a strong background in network engineering and security, as well as systems administration and infrastructure.