FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Get LIt Electrical & Plumbing does not charge a dispatch fee. Estimates are free. If troubleshoot/diagnostic is required, a fee will be quoted based on the level required. Ask us about our senior citizen, military and HERO's discounts!
- What is your typical process for working with a new customer?
We have multiple technicians, therefore, we work diligently to schedule a time that is convenient for our customers. We have a shorter arrival window than most, as your time is just as important to us as ours is. Upon arrival, we will discuss any concerns or wishes that you may have. We will then offer a free electrical inspection and assess the project at hand. Upon completion, we will explain the work that needs to be done along with providing an estimate. For smaller jobs, we are typically able to complete the work at that time, if approved. For larger jobs, we schedule a date and time that is convenient for our customers.
- What education and/or training do you have that relates to your work?
Owner/Operator : Vocational School, Tech School and approximately 20 years in the electrical field. Technicians: Most are journeyman or master's. We provide training throughout the year along with one-on-one's with each employee.