Culpeper Home Services
Culpeper Home Services

Culpeper Home Services

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Zip code
Fixture type

Responds within a day

Introduction: Our business stands out because of our commitment to delivering a very high level of customer service that is almost unheard of in this industry. Let us amaze you. What we enjoy most about our work is having a unique opportunity to help families out of some very sticky situations.
Overview

Hired 64 times

1 similar job done near you

Background checked

License verified

18 employees

4 years in business

Payment methods

Cash, Check, Credit card, PayPal

Social media

Facebook

Top pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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Jul - Dec

Featured Projects

32 photos

Specialties
Fixture type

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Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Very good 4.5

52 reviews

5
83%
4
6%
3
2%
2
2%
1
7%

Read reviews that mention:


pro avatar
Samuel C.
4 days ago
·

Hired on Thumbtack

Hired on Thumbtack

The customer service was top notch… I really couldn’t expect more of the customer service at Culpeper Home Services. But even better was the professionalism of the Culpeper Home Services AC Pro, Ray Nalls…! He’s all aces in my book. A very rare honest guy that actually tries to help and does the hard work of diagnosing the true problem to ensure that you’re not paying for unnecessary services. Any additional business that I give to Culpeper Home Services is directly because of my experience with Mr. Ray Nalls…!!!! Five (5) stars across the board for Culpeper Home Services…!!!

Details: Repair • Outside • Outside • House

Central Air Conditioning Repair or Maintenance
pro avatar
Andrew H.
Aug 6, 2021
·

Hired on Thumbtack

Hired on Thumbtack

Very professional and responsive company. Stephen did a great job installing my new faucet and replaced a leaky valve he discovered on installation. I will absolutely use this company again and recommend highly to others.

Details: No, I do not need to replace a sink • Dropin sink • 0 sinks • 1 faucet • House

Culpeper Home Services's reply
Awesome! Thank you so much for this great review. Stephen is an amazing part of our team. We truly appreciate your business and look forward to helping you in the future with your home service needs
Sink or Faucet Installation or Replacement
pro avatar
Stephanie S.
Nov 29, 2021
·

Hired on Thumbtack

Hired on Thumbtack

Services was overpriced. Cost $400 to install a simple $50 garbage disposal with no added complexity . No rough estimate provided prior despite details of the job being provided and a request for a range. Once we had gone through the trouble of scheduling, we had limited options. Work took less than an hour for $400.

Details: Yes, there is an existing disposal (which needs to be replaced). • Continuous feed (most common) • Yes, the garbage disposal will be provided

Garbage Disposal Installation
pro avatar
Dave B.
Jul 16, 2021
·

Hired on Thumbtack

Hired on Thumbtack

I needed a hot water supply spigot replaced and a new dishwasher installed. I had paid for installation at dishwasher purchase. Those klutzes kept flooding the area under the sink. I asked those handymen to leave my home, not so politely. If I wanted my house flooded, I could do that by myself just fine! These guys from Culpeper Home Services are all about customer service. I was doing work from home, and I was never inconvenienced by the plumbers. Whenever I popped my head into the kitchen, one of the guys, usually the master, would ask if I wanted a status, and if I said yes, he would carefully show me what they had done and explain why they did what they did. There were two plumbers, one master plumber and one junior plumber. The junior plumber did a great job keeping up with the master. Ask for Stephen. Since they needed parts from their truck, which was parked in my driveway, they had to go up and down 21 stairs, 7 inside and 14 outside. Those guys were soaked in sweat. I had some bottled water and gave all of it to those guys. They deserved more than just water, but water was all I had. I would call Culpeper Home Services again, and again, and again. They hire US military combat veterans, and US military veterans. Support those troops at home too!

Details: No, repair is not urgent • No, the building is not currently flooded • Leaking pipes • Other appliance • House

Plumbing Pipe Repair
pro avatar
Teketia M.
Apr 30, 2020
·

Hired on Thumbtack

Hired on Thumbtack

I reached out to Culpeper for an issue with my toilet. They responded very quickly and was able to come out the next day. Stephen was very friendly and provided great quality service and a great value. Would recommend Culpeper Home Services for any plumbing or electrical needs!

Details: Yes, repair is urgent • Only one drain has issues • Clogging • Townhouse

Plumbing Drain Repair
Credentials
License

License Type: Plumber – Master (VA)

License verified on 12/31/2019

License

License Type: Electrician – Master (VA)

License verified on 12/31/2019

Background Check

Russell Furr

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    We have special discounts available exclusively for Thumbtack customers.

  • What is your typical process for working with a new customer?

    I gather lots of information as to how my customers use their plumbing system. This help me provide the best options and solutions to whatever issue they may be having.

  • What education and/or training do you have that relates to your work?

    Russell Furr I began my career as a Plumber’s Apprentice in 1999 at the age of 17. I quickly earned my way off the sewer crew and began my apprenticeship. It wasn’t long before I was sent out on my own in the oldest, most beat up truck we had. I always had my sights set on getting my masters license. In 2009, after completing the required 10 years of practical experience I was finally able to achieve it. Since then, I hold certifications in multiple gas pipe installation systems, Service System customer service, backflow, HVAC systems, and high-efficiency tankless and hybrid water heaters. I remain up-to-date with all the latest technology so I can always provide the best options and solutions. What I love about this profession is meeting new, interesting and friendly people every day, as well as being able to use the expertise I've gained over the years to help my customers find the best resolutions to their plumbing issues. My wife and I have been residents of Culpeper for 4 years. We have really fallen in love with the small hometown feel here, the local business community and friendly people. My wife, Lori, is a licensed veterinary technician working nights in Charlottesville. Together, we have three children; Ava 9, Evie 7, Ryan 6 along with our four dogs and two cats. We enjoy spending time at the local parks, dining at the local restaurants, taking our dogs to play at Mountain Run Lake dog park and swimming at the Culpeper Recreation Club. We are committed to providing exceptional customer service and expertise. We are eager to serve our community.

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