Total Cleaning Service

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Zip code

Project scope

Carpet purchased

Square footage of project

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Introduction: Total Cleaning Service provides high-quality cleaning services. We don't rush through the job like some companies. We take our time to get you the best results possible. We offer free pickup and delivery with our Rug Cleaning Service. We also provide carpet repair, carpet stretching, tile & grout cleaning, and wood floor cleaning.

Overview

Hired 243 times

1 employee

10 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, Samsung Pay, Square cash app, Venmo, and Zelle.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2019

2018

2017

2016

Featured Projects

75 photos

Carpet Dyeing
Carpet Repair or Partial Replacement
Carpet Repair or Partial Replacement - Alexandria
Carpet Repair or Partial Replacement

Reviews

Exceptional 5.0

180 reviews

5

98%

4

1%

3

0%

2

1%

1

0%

Customers say...

This pro delivers excellent carpet repair and cleaning services, often going above and beyond to satisfy customers. They are known for their professionalism, responsiveness, and fair pricing. Customers appreciate their expertise, attention to detail, and ability to handle various projects, from minor repairs to major damage restoration. They consistently receive positive feedback for their friendly demeanor, punctuality, and commitment to quality workmanship.

AI-generated summary of customer reviews

Kurt V.

Feb 9, 2023

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Hired on Thumbtack

He did a great job cleaning my carpets that had odors left from a tenant with a cat. Good customer service and knowledgeable.

Details: Hardwood • Residential • 1,000 - 1,500 sq ft • 1 flight • Yes, professional will need to move furniture

Floor Cleaning

Jessica G.

Mar 15, 2021

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Hired on Thumbtack

Mr. Tyson was on time, professional, and did a great job repairing our carpet after the builders did a horrible job installing it. Thank you! We will definitely be using him again for our flooring needs!

Details: Restretch current carpet to fit • Worn or fraying • Needs to be reattached to tack strip • 3 rooms • Residential

Total Cleaning Service's reply

Thank you, look forward to working with you again.

Carpet Repair or Partial Replacement

Janelle R.

Jan 11, 2021

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Hired on Thumbtack

Mr. Tyson was very professional and worked quickly to install carpet padding and clean my basement carpet. Not to mention my carpet looks great! I will use him again for any carpet cleaning needs.

Details: Restretch current carpet to fit • Install new carpet pad • Water damage • 1 room • Residential

Total Cleaning Service's reply

Glad I was able to get your basement back together. Look forward to working with you in the future.

Carpet Repair or Partial Replacement

Regina W.

Jan 21, 2020

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Hired on Thumbtack

I contacted Total Cleaning Service (TCS) on behalf of my parents. They had carpet installed in their home a little over a year ago which was not installed properly. It was puckering and wrinkled and my parents (mom especially) was so disgusted. Mr. Matthew was very professional, showed concern and knowledge when I spoke with him to arrange the date and time for the repair. He was punctual and made my parents comfortable in that he knew what he was doing. Halfway through the job, my mom called me so excited that the carpet was looking so much better. She was very pleased and even told me that she gave him a hug when he was done. I am so glad I contacted this company and will use them any future carpet needs!

Details: Restretch current carpet to fit • Needs re-stretching • 3 rooms • Residential

Carpet Repair or Partial Replacement

Emily N.

Dec 3, 2017

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Hired on Thumbtack

Mr. Matthew is THE MAN! Super nice, professional, fantastic quality work, funny...likes long walks on the beach (kidding)- extremely happy with him and his work, will definitely be using him for carpet fixes, installs, and carpet cleaning going forward. 5 👍🏼s up!

Carpet Repair or Partial Replacement

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Condo/apartment pricing is standard depending on the number of bedrooms. Houses and townhouses are priced by the sqft.
What is your typical process for working with a new customer?
I talk with a new customer over the phone to get an idea of what they need done. I often arrange a time to go out for a free estimate so that we can meet each other and go over what needs to be done. I take measurements and I'm able to give an exact price before I leave your home.
What education and/or training do you have that relates to your work?
I have 10 years of experience in carpet, upholstery cleaning, and carpet repair. I took a rug dying class where I learned to do bleach spot repair, oriental rug color repair, and full room dying.