Skyecast

Leesburg, VA

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About this pro

How does your business stand out?

We bring a personal and effective approach to every project we work on, which is why our clients love us and why they keep coming back.

What do you enjoy about the work you do?

I enjoy meeting new people and learning about their needs. What they envision for either a website, logo or even what they need for IT Services.

Location

Leesburg, VA 20175

Years in business

6

Number of employees

1

Times hired on Thumbtack

100

Reviews

66 Reviews
  • Ron T. Apr 7, 2017
    Computer Repair
    Verified Review
    Very professional
    He was on time, fixed the problem and honored his quote. Very professional.
  • Sheri W. Mar 4, 2017
    Computer Repair
    Verified Review
    Frederick Md
    He was here on time and fixed my computer in a decent time frame. I am still having a few issues but I will call him to ask about them.
  • Kathy L. Feb 25, 2017
    Computer Repair
    Verified Review
    Honest, knowledgeable and quick response
    Great troubleshooter, very honest in his assessment that it would be cheaper to be a new laptop than have him fix this one. Would definitely hire him again!
  • Gwen H. Feb 17, 2017
    Computer Repair
    Verified Review
    Extremely Capable!
    very punctual; very friendly, fixed our networking issue within 15 minutes. Impressive!
  • Amber H. Dec 6, 2016
    Computer Repair
    Verified Review
    Highly Recommend
    Great communicator. Punctual, knowledgeable, and friendly. Thanks again!!
  • Herman G. Nov 1, 2016
    Network Support Services
    Verified Review
    Overall Very good experience
    Overall very good 4.5 out of 5 stars (not excellent) experience. Late to job site scheduled appointment time twice, which would have been ok had he communicated better the time he would actually arrive at the job site instead of 2 hours later on the 1st encounter. Mislabeled CAT6 wall jacks with Ethernet patch panel by assistant but he personally corrected at a later date, as well as installed 4 patch panel Ethernet cables that were missing in the original equipment order. Cleaned up ok after the job but was still a little dusty after. I would hire again.
  • Peg M. Oct 12, 2016
    Apple Computer Repair
    Verified Review
    Did a great job on my mac
    Phill did an excellent job troubleshooting and fixing my wifi issue on my mac. He was responsive, knowledgeable, and very helpful. I won't hesitate to recommend him or call on him again. He's my tech guy!
  • Damian H. Sep 9, 2016
    PC Computer Repair
    Verified Review
    Excellent service
    Fast, friendly, knowledgeable service. Highest reccomendation.
  • Sarah C. Sep 2, 2016
    PC Computer Repair
    Verified Review
    excellent computer service
    Great service, fixed everything. Would definitely call again.
  • Samuel G. Aug 30, 2016
    Router Setup and Installation Services
    Verified Review
    Phil did an outstanding job! He took the time and analyzed the issues I was having, put together a plan, and then completed the work in a friendly and professional manner. He gave great advice regarding my storage and backup setup as well as my networking. I highly recommend him!
  • Cynthia H. Aug 21, 2016
    Router Setup and Installation Services
    Verified Review
  • Kurt K. Aug 19, 2016
    Data Recovery Service
    Verified Review
    This guy is really good. I sent a picture of our bent flash drive, he says there's an excellent chance that I can fix it. I dropped it off to his home (apparently where his workshop is) and he had it done by the next morning. For a fee of just $30, he delivered it to us about 20 miles away. Couldn't have gone better! Thanks Philip.
  • Daniel L. Aug 13, 2016
    Computer Repair
    Verified Review
    Arrived on time. Just before an hour he determined that the motherboard was bad.
  • Kathy S. Aug 9, 2016
    Computer Repair
    Verified Review
    I had a new computer that needed to be set up--data transfer, wireless network, printer, etc. Philip arrived on time, was very friendly and got right to work. He answered all my questions and everything works beautifully. I highly recommend him.
  • Nichol W. Apr 13, 2016
    Data Recovery Service
    Verified Review
    He saved my files- it was a miracle. I would highly recommend him for thumb drive data recovery!
  • Laura F. Apr 13, 2016
    Computer Repair
    Verified Review
    Needed assistance with an outdated laptop and purchasing a new laptop. He was very knowledgeable and seemed genuinely interested and concerned about helping me. I will use him again
  • Elsie S. Mar 25, 2016
    Computer Repair
    Verified Review
  • Scott D. Mar 8, 2016
    Computer Repair
    Verified Review
    Mr. Burnham assisted me in diagnosing my computer issues with inexpensive steps that could be done from my own home. He was incredibly responsive and was very respectful of my time, money, and knowledge. It never felt like he was trying to sell me stuff I didn't need or pressure me into making bad decisions and focused entirely on diagnosing and fixing the issue.
  • Sue D. Mar 2, 2016
    Computer Repair
    Verified Review
    Great
  • Rick F. Feb 15, 2016
    Data Recovery Service
    Verified Review
    He never repaired my hard drive and now he's not responding to emails or phone calls. I paid him his fee up front and now he's ducked out on me. This is called robbery where I come from. I have his address and am planning on paying him a visit. You may wish to drop him from your list of reputable providers.
    Philip B. Feb 15, 2016

    Rick- I read your review of my services and I am unsure of where you are basing your claims. It has never been our company policy to pay any fees up front. Also, claiming that I have not responded to emails is simply not true- I have sent emails that have not been responded to. Feel free to contact me via email so we can work out what issues you seem to be having.

  • Hoyt M. Feb 12, 2016
    Router Setup and Installation Services
    Verified Review
    Hooked up my NAD DAC C510 to my stereo/Bluray/TV system. Tuned my wifi. Punctual, professional, quick, and friendly. Very competitive price. No brainer. I will be using Phil-Skyecast in the future.
  • Lindsay A. Feb 12, 2016
    Computer Repair
    Verified Review
    Philip was very helpful. He ran several diagnostics on my laptop, and cleaned up what he could. My laptop needs to be replaced so he offered advice on what I need in a new one as well. He was prompt, knows his business yet was friendly too. I would use him again.
  • Anita M. Feb 11, 2016
    Network Support Services
    Verified Review
    Mr Burnham was very accommodating and most importantly efficient with his use of time. He was friendly without being overly chatty and he readily and easily answered all my questions; he got right to work when he arrived. He had the right knowledge of how to connect my office network, computers and printers and he completed the work in his one visit. Good effective and efficient service at an affordable price; it is very likely that I will be using Skyecast for my future computer/network needs.
  • Matt R. Feb 8, 2016
    Computer Repair
    Verified Review
    Phil was very helpful and quick with diagnosing my issue (user error :) )
  • Sarah G. Feb 5, 2016
    Data Recovery Service
    Verified Review
    Philip was great to work with and was extremely efficient. He helped us recover some deleted files in a few short hours, and he was able to come to us which made for an even better experience!
  • Sean E. Feb 4, 2016
    Data Recovery Service
    Verified Review
    I worked with Phil / Skyecast to recover lost data from my Diskstation. Phil is prompt, open and honest, and very fair - I won't go anywhere else in the future!
  • Vince M. Feb 1, 2016
    Computer Repair
    Verified Review
    Did a great job of not just diagnosing the problem, but also explaining it and laying out my options.
  • Miguel Z. Jan 26, 2016
    Router Setup and Installation Services
    Verified Review
    Wifi coverage issues, which had been addressed by other IT companies with no positive results. Skyecast quickly assessed the problem and identified a solution that really worked. I highly recommend them for your IT needs.
  • Linnea N. Jan 12, 2016
    Network Support Services
    Verified Review
    Great support! Fixed everything and communicated before, during and after the job. Will call again whenever needed!
  • L. M. Nov 19, 2015
    Computer Repair
    Verified Review
  • Chris C. Nov 11, 2015
    Technology Support Service
    Verified Review
    Tackled my internet issue with no problems at all. All the other people who bid for my job needed more info after my initial request and were afraid to jump right in; not Phillip. He came over, looked at it, and went right to work. Made it look easy. Hooked up my entire house with a LAN line in every room. Hooked up a wireless printer. Hooked up a wifi extender in the basement. In and out in 2 hours. Friendly, affordable, and left me a card saying I could call for phone support for free at any time. Definitely recommend him.
  • George L. Oct 30, 2015
    Data Recovery Service
    Verified Review
    Did the needed data recovery effectively and at a reasonable price. Good communication and follow-up. Nothing but positive things to say! High quality work, reasonable prices, professional approach.
  • Scott Z. Oct 28, 2015
    Network Support Services
    Verified Review
    Thank you for all the work Philip! Hard worker and knowledgeable!
  • Maria L. Aug 18, 2015
    Computer Repair
    Verified Review
    Phillip was extremely helpful. I work from home and was having problems with what I thought to be my wifi. Phillip was able to determine that the problem was actually my corporate laptop. While he couldn't fix my machine (I have to go through my company's IT dept), he was able to answer my questions and give me some helpful tips/tricks. I would highly recommend him for your computer/networking needs.
  • Bhawan P. Aug 7, 2015
    Computer Repair
    Verified Review
    My Macbook Air needed a new wireless card. Philip ordered one from Apple-approved parts supplier and replaced it immediately after receiving the shipment. Highly recommended for high quality work, quick turnaround and excellent communication throughout the entire repair process. Will do business again.
  • Dr. D. Aug 5, 2015
    Network Support Services
    Verified Review
    Phil made an emergency call to our office and repaired the wifi and took one of the computers back for repairs. He returned the next day with the computer good as new and then reinstalled a new router to stabilize the network. Very professional and efficient!
  • Shawn N. Jul 31, 2015
    Network Support Services
    Verified Review
  • Samantha C. Jun 25, 2015
    Network Support Services
    Verified Review
    Quick and courteous response to my request. Flexible and professional.
  • Caroline W. Jun 15, 2015
    Network Support Services
    Verified Review
    Philip did a great job on the work I needed done on our new office! He installed 5 APs and about 300 ft of cable. everything was done neatly and efficiently. I'll definitely be calling him again for future updates!
  • Jackie J. May 27, 2015
    Computer Repair
    Verified Review
    Philip is aces in my book! My computer completely shut down on me. I couldn't even log in and I was in the middle of three deadline driven projects. Philip was the only technician who asked additional questions in response to my post in an attempt to learn more about my problem. He took the time to answer all of my questions. He was courteous. He was prompt. He put me at ease which was very difficult considering I was handing over my life to someone I just knew from an online profile. I'm very glad I decided to go with Philip. He fixed the problem. He delivered my laptop back safely the same night. He was also very personable and we even shared similar opinions on software subscriptions. I would definitely use Philip's services again.
  • Kate M. May 15, 2015
    Data Recovery Service
    Verified Review
    My hard drive crashed suddenly, but Philip was able to recover all of my files, and for a very reasonable price at that. He was extremely professional from the start, communicated with me throughout the data recovery process, and even offered recommendations for data backup in the future when I went to retrieve my recovered files from him. I have never experienced such great service in any field. Philip is the go-to guy for data recovery problems. 10/10 would recommend!!
  • Charles B. Apr 25, 2015
    Apple Computer Repair
    Verified Review
    Phil's the man. Came out on a Saturday. Dropped it back off later that night. My computer is working about 1000x faster than when he took it. He fixed my iMac and brought it back to life at a reasonable price. What more can you ask? Plus, he's just a super nice guy.
  • Norm K. Apr 24, 2015
    Network Support Services
    Verified Review
    Philip helped set up home network and provided valuable advice on running several computers more efficiently. He is knowledgeable, reliable, patient and friendly. I recommend him without reservation.
  • Lynne R. Apr 22, 2015
    Computer Repair
    Verified Review
    My first impression with Philip was extra-ordinary! He fixed some immediate problems but when he was here, we noticed that my website had gone down and it was going to be up to 2 days for the hosting company to fix it. Philip jumped right on it and got me a temporary solution within a couple of hours....very impressive indeed!
  • David H. Apr 17, 2015
    Network Support Services
    Verified Review
    Knowledgeable, helpful, great service
  • Alex V. Apr 16, 2015
    Data Recovery Service
    Verified Review
    My external hard drive crashed and Phillip was able to recover the files for much less than quotes from competitors. He also traveled to my location to pick up the dead hard drive and traveled back to drop off the extracted files.
  • Kevin T. Apr 16, 2015
    Computer Repair
    Verified Review
  • Arun G. Apr 11, 2015
    Computer Repair
    Verified Review
    Phil is a professional. He knows what he is doing and also proactively looks into possible issues and resolves it effectively. I would strongly recommend him to anyone
  • Akinsanya A. Feb 7, 2015
    Data Recovery Service
    Verified Review
    A VERY WARM AND NICE PERSON TO DO BUSINESS WITH. I WILL RECOMMEND HIM AT ANY TIME TO ANYONE WHO NEEDS HIS SERVICES.
  • George M. Jan 29, 2015
    Computer Repair
    Verified Review
    Mr. Burnham quickly assessed my laptop problem and recommended data recovery as the best solution for information that I had not backed up but required. He picked up the laptop and delivered a DVD with recovered data the next day. The turn around was very good ans reasonably priced.
  • Karen B. Jan 15, 2015
    Computer Repair
    Verified Review
    Philip responded quickly, gave a reasonable quote, and followed up promptly with the needed repairs. He did the specific work requested and was generous with his advice and suggestions on how to improve both internet and system security, which was the basis of my request. I have already decided to hire him for additional systems administration work on other devices. He is extremely responsive, has an impressive technical background, and is very easy to work with. I greatly appreciate the intro!
  • Harry J. Dec 18, 2014
    Computer Repair
    Verified Review
    Needed MacBook screen replacement...Phil provided repair, quick turnaround, good price. Would use again.
  • Jill S. Nov 19, 2014
    Computer Repair
    Verified Review
    Philip was quick to respond to all inquiries, troubleshot all issues successfully, reasonable pricing. We will definitely use his services ongoing.
  • Joshua D. Nov 17, 2014
    Computer Repair
    Verified Review
    Great experience with Philip. He was fast,responsive and knowledgeable. I would definitely recommend him for any job large or small.
  • Julianne C. Oct 9, 2014
    Computer Repair
    Verified Review
    Great service. Really appreciated. Timely and flexible with pick up and delivery. Very pleased with replaced Mac screen.
  • Angelie M. Oct 1, 2014
    I had a MacBook Pro 13inches, which I had accidently shattered the whole screen to the point that it didn't even run on anymore. I contacted Phil from Skycast and within a day he was able to give an exact price price for parts and labor. Once approved the order was made the same day and once the part came in the screen was fixed within a day and hand delivered to me the next day. The whole process was very easy and handle free, he responded to my texts promptly every time and I would hire him again if I had another problem.
  • Sarah M. Sep 28, 2014
    My work computer was bogged down with malware, and I needed help with it as quickly as possible. Philip was very helpful, and cleaned it all out for me in a timely manner. Now my computer is running perfectly normal again. I'll definitely use his services again if need be.
  • Karen D. Sep 16, 2014
    Data Recovery Service
    Verified Review
    Philip helped me with a SD card that had gone bad. He was actually over at my place picking up the card within 90 minutes of our first contact. Unfortunately, the problem with the card was much more serious than we originally thought and he was unable to fix it. But, he kept me informed during the entire process and was very professional. I will absolutely consider using him again for future technical issues.
  • Kanlaya C. Sep 3, 2014
    Data Recovery Service
    Verified Review
    Philip is great! I am so glad I found him taking of my problem! He back up all my pictures and other document from my macbook with awesome price that you won't find this from other place. I loved that he can travel to pick up and drop off devices. He also worked really fast!!!! No need to pay for emergency case!!! After he got my macbook for 2 hours, he text me that he is ready to drop it off to me! I would highly recommended him to anyone who have IT problems! Awesome!!!!! Thanks a lot!
  • Gordon D. Aug 17, 2014
    Data Recovery Service
    Verified Review
    Really fast and reasonable price
  • Richard R. Aug 16, 2014
    Computer Repair
    Verified Review
  • Mr. L. Aug 12, 2014
    Computer Repair
    Verified Review
    Pihilip is a responsive, personable consultant who has great expertise with PCs/computers. It was a joy to have in my home and I certianly recommend him and will call on Philip in the future.
  • Kenneth E. Aug 5, 2014
    PC Computer Repair
    Verified Review
    Philip was simply incredible, very patient, and extremely professional. I could not have been more pleased with his knowledge, ability, and personal demeanor. -Ken
  • Anna M. Aug 4, 2014
    Data Recovery Service
    Verified Review
    Philip is a real IT pro! I had an emergency when I spilled coffee on my laptop at midnight and had a 50 page document due the next afternoon that I hadn't backed up. Philip charged me a very reasonable price compared to other companies and came to my apartment to do the data retrieval at 2 am! I really appreciate his quick service in my time of need!
  • Jessica R. Jul 23, 2014
    I hired Philip to build me a website for my health business. He was efficient and very effective. Philip continued to work diligently on my website until he achieved a result that was way beyond my expectation. He was incredibly personable and very informative when teaching me how to operate the site myself so I felt confident doing it on my own. I would highly recommend him to any business owner or any individual looking for IT work.
  • BJ K. Jul 23, 2014
    As a small business owner, having a web presence is essential. Philip was key in helping us move our web site into a more user-friendly interface and has been consistent in continuing to provide us service and support when needed. I continue to refer Philip to my friends & family that run their own businesses.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
IT Services: For out call services I charge a $35 Service Call Fee and a $70 per hour. For remote services it is $70 per hour. Web Development & Logo Design: Price varies depending on what the customer is looking to have done. IE Web elements and design complexity.
What education and/or training do you have that relates to your work?
I read daily on new technology that is being released. From cloud storage, to personal devices. I attend many seminars dealing with network and data security during the course of the year. Also every year I retake my certification exams just to keep up with today's quickly changing technology.
How did you get started doing this type of work?
After being shuffled around from one government contract to another I decided to take things in my own hands and build a company that would provide a high level of service to its customers.
What types of customers have you worked with?
IT Services: The most common clients usually have network problems, computer / virus problems or are looking to secure their network from intruders. Web Development: Lately the craze has been custom WordPress themes.
Describe a recent project you are fond of. How long did it take?
My latest client was having many issues with their VOIP Phone service and many network drops in the office were not wired correctly. I was able to go in and fix all their problems in about 7 hours getting them back up and fully running.
What advice would you give a customer looking to hire a provider in your area of work?
Look for a technician that has the certifications and plenty of reviews based on services, timeliness, and conduct.
What questions should customers think through before talking to professionals about their project?
Sometimes computers and networks just crash, that's why I'm here to help.